https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244790#M276206 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" style="width: 307px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94404i9E4A3BA0AD314936/image-size/medium?v=v2&amp;px=400" role="button" title="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" alt="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" /></span></P><P> 是这个手机移动打印软件吗？</P> Mon, 24 Jul 2023 03:36:36 GMT priscilazj 2023-07-24T03:36:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244642#M276158 <P><EM>打印照片的时候发现照片偏黄，打印质量诊断显示洋红色的色块是缺失的，一点颜色也没用显示出来。在电脑上也进行了墨盒清洁，但还是没用解决问题。不知道是哪里出了问题？</EM></P> Sun, 23 Jul 2023 04:39:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244642#M276158 priscilazj 2023-07-23T04:39:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244645#M276159 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2B597DDF-F9FC-4F1B-B55C-B443F1F23BBB.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94379i0B7A0936E1AA3B26/image-size/medium?v=v2&amp;px=400" role="button" title="2B597DDF-F9FC-4F1B-B55C-B443F1F23BBB.jpeg" alt="2B597DDF-F9FC-4F1B-B55C-B443F1F23BBB.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="D2992A52-1478-4ABC-8BCB-3535D1ACEE7E.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94380i655FDF7158CE56CE/image-size/medium?v=v2&amp;px=400" role="button" title="D2992A52-1478-4ABC-8BCB-3535D1ACEE7E.jpeg" alt="D2992A52-1478-4ABC-8BCB-3535D1ACEE7E.jpeg" /></span></P><P> </P> Sun, 23 Jul 2023 04:53:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244645#M276159 priscilazj 2023-07-23T04:53:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244779#M276198 <P>您好</P><P>从打印效果来看，应该是打印头堵塞造成的。</P><P>建议每隔1小时对打印机做2次打印头清洁。</P><P>连续操作5组后，重新确认打印效果。</P><P>如果问题依旧，建议联系维修中心处理。（清洁或更换打印头）</P><P>给您带来不便，敬请谅解。</P> Mon, 24 Jul 2023 03:22:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244779#M276198 双鱼座鲨鱼 2023-07-24T03:22:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244781#M276200 <P>请问你说的打印头清洁和电脑软件里的墨盒清洁是一回事吗？</P> Mon, 24 Jul 2023 03:27:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244781#M276200 priscilazj 2023-07-24T03:27:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244786#M276203 <P>您好</P><P>是一会事儿，用hp smart就可以。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690169441909.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94403i70EFC030BD10D56F/image-size/large?v=v2&amp;px=999" role="button" title="_0-1690169441909.png" alt="_0-1690169441909.png" /></span></P><P>&nbsp;</P> Mon, 24 Jul 2023 03:30:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244786#M276203 双鱼座鲨鱼 2023-07-24T03:30:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244788#M276205 <P><STRONG>hp smart是什么？如何操作？</STRONG></P> Mon, 24 Jul 2023 03:33:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244788#M276205 priscilazj 2023-07-24T03:33:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244790#M276206 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" style="width: 307px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94404i9E4A3BA0AD314936/image-size/medium?v=v2&amp;px=400" role="button" title="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" alt="15AE3E51-8B02-4F77-9A5B-BE3B84C66EF3.jpeg" /></span></P><P> 是这个手机移动打印软件吗？</P> Mon, 24 Jul 2023 03:36:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244790#M276206 priscilazj 2023-07-24T03:36:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244794#M276207 <P>您好</P><P>手机，电脑都可以用hp smart清洁打印机的打印头。</P><P>&nbsp;</P> Mon, 24 Jul 2023 04:37:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244794#M276207 双鱼座鲨鱼 2023-07-24T04:37:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244812#M276214 <P>能否请教一下，手机上如何操作</P> Mon, 24 Jul 2023 06:22:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244812#M276214 priscilazj 2023-07-24T06:22:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244823#M276219 <P>您好</P><P>请参考附件在的方法。</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Mon, 24 Jul 2023 07:09:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244823#M276219 双鱼座鲨鱼 2023-07-24T07:09:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244828#M276221 <P>好的，我先回家操作看看，谢谢</P> Mon, 24 Jul 2023 07:17:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1244828#M276221 priscilazj 2023-07-24T07:17:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245339#M276369 <P>您好</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Thu, 27 Jul 2023 02:38:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245339#M276369 双鱼座鲨鱼 2023-07-27T02:38:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245389#M276380 <P>最近回家发现黑色的墨也打印不出来了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="26937298-6DA8-4BAE-A56B-22A08DF9FBAD.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94543iA28787FDC90756E5/image-size/medium?v=v2&amp;px=400" role="button" title="26937298-6DA8-4BAE-A56B-22A08DF9FBAD.jpeg" alt="26937298-6DA8-4BAE-A56B-22A08DF9FBAD.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="436A0D2E-0434-4D38-A99C-3A91612B214B.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94544i084B251344F234F6/image-size/medium?v=v2&amp;px=400" role="button" title="436A0D2E-0434-4D38-A99C-3A91612B214B.jpeg" alt="436A0D2E-0434-4D38-A99C-3A91612B214B.jpeg" /></span></P><P> </P> Thu, 27 Jul 2023 08:05:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245389#M276380 priscilazj 2023-07-27T08:05:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245394#M276381 <P>您好</P><P>非常抱歉，如果清洁无效，可能需要更换彩色打印头来解决。</P><P>建议联系维修中心具体检测一下，这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P><P>&nbsp;</P> Thu, 27 Jul 2023 08:25:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1245394#M276381 双鱼座鲨鱼 2023-07-27T08:25:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1277562#M285547 <P>你好，最近打印机（3636）也出现了同样的问题，红色出不来。更换了彩色墨盒还是同样的情况，请问这是哪里出问题了？</P> Mon, 26 Feb 2024 01:10:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1277562#M285547 tim_sz 2024-02-26T01:10:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1277819#M285637 <P>您好</P><P>红色打印不出，主要和墨盒有关。</P><P>如果墨水量充足，建议清洁1-2次打印头后，重新测试打印效果。</P><P>如果问题依旧，建议更换墨盒测试，谢谢。</P> Tue, 27 Feb 2024 08:33:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1277819#M285637 双鱼座鲨鱼 2024-02-27T08:33:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1346964#M306841 <P>&nbsp;打印机自检显示墨盒里四颜色墨水都有，复印或打印就是没有 红色</P> Fri, 06 Jun 2025 22:59:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1346964#M306841 cqh 2025-06-06T22:59:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1346978#M306849 <P>您好</P> <P>请在电脑上打开hp smart--打印机设置--工具--质量工具。</P> <P>然后打印质量页，发图片给我，以便具体确认问题，谢谢。</P> Sat, 07 Jun 2025 01:18:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-da-yin-bu-chu-hong-se/m-p/1346978#M306849 双鱼座鲨鱼 2025-06-07T01:18:43Z