https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245331#M276366 <P>您好</P><P>电脑端建议安装打印机完整版驱动（其中包含hp smart）测试。</P><P>手动端可尝试删除之前安装的hp smart，重新下载最新版hp smart,重新安装，重新测试。</P><P>也可以通过手机百度下载mopria print(实现打印)和 mopria scan(实现扫描)。</P><P>谢谢</P><P>&nbsp;</P> Thu, 27 Jul 2023 01:49:58 GMT 双鱼座鲨鱼 2023-07-27T01:49:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245287#M276358 <P>HP SMART app打开转圈，之前使用正常，重新安装APP后就打不开了，电脑端也是一直转圈，请问是哪里设置需要调整吗</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690363783782.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94522iE891CE13875B2A2A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690363783782.png" alt="_0-1690363783782.png" /></span></P><P>&nbsp;</P> Wed, 26 Jul 2023 09:29:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245287#M276358 泡默 2023-07-26T09:29:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245288#M276359 <P>您好</P><P>电脑上的hp smart是通过微软商店下载的，还是安装打印机完整版驱动生成的？</P><P>谢谢</P> Wed, 26 Jul 2023 09:36:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245288#M276359 双鱼座鲨鱼 2023-07-26T09:36:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245302#M276362 <P>微软商店下载的，手机端也出现同样的问题，手机APP也是安卓应用市场下载的</P> Wed, 26 Jul 2023 10:45:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245302#M276362 泡默 2023-07-26T10:45:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245304#M276363 <P>之前主要是用手机APP扫描文件，电脑端之前没有开过，现在是APP卸载后重新安装就打不开，不知道是否整体驱动要重新安装呢，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690368617748.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94529i86F00BC6A83EA041/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690368617748.png" alt="_0-1690368617748.png" /></span></P><P>&nbsp;</P> Wed, 26 Jul 2023 10:50:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245304#M276363 泡默 2023-07-26T10:50:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245331#M276366 <P>您好</P><P>电脑端建议安装打印机完整版驱动（其中包含hp smart）测试。</P><P>手动端可尝试删除之前安装的hp smart，重新下载最新版hp smart,重新安装，重新测试。</P><P>也可以通过手机百度下载mopria print(实现打印)和 mopria scan(实现扫描)。</P><P>谢谢</P><P>&nbsp;</P> Thu, 27 Jul 2023 01:49:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-da-kai-zhuan-quan/m-p/1245331#M276366 双鱼座鲨鱼 2023-07-27T01:49:58Z