https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248425#M277068 <P>你好！谢谢耐心的解答。</P><P>按照你提供的步骤设定了小米无线路由器，无wmm选项，打印机待机一天均正常，打印也行。</P> Wed, 16 Aug 2023 03:00:50 GMT g3wang 2023-08-16T03:00:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241149#M275320 <P>HP Deskjet 4538在待机时是突然显示“ERROR CODE： 0XB96A5EB8”，按电源键关闭再开基本会正常，但是过几天，故障有出现，显示相同error code，请问哪里出问题了。谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1688138218430.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/93511i1FA3E657FA980E80/image-size/large?v=v2&amp;px=999" role="button" title="1688138218430.jpg" alt="1688138218430.jpg" /></span></P> Fri, 30 Jun 2023 15:21:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241149#M275320 g3wang 2023-06-30T15:21:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241420#M275359 <P>您好</P><P>请先检查打印机内部是否有卡纸或异物。</P><P>清洁墨盒及墨盒触点后，重新测试。</P><P>谢谢</P> Mon, 03 Jul 2023 03:22:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241420#M275359 双鱼座鲨鱼 2023-07-03T03:22:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241545#M275402 <P>好的，谢谢回复！显示错误时，按电源键关机再开启，都能正常打印。</P> Mon, 03 Jul 2023 14:38:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241545#M275402 g3wang 2023-07-03T14:38:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241572#M275405 <P>您好</P><P>建议断开打印机和电脑之前的有线/无线连接，只插电源线，开机。</P><P>确认打印机是否正常。</P><P>如果仍出现以上问题，可能和打印机墨盒（墨水系统）或主板有关。</P><P>如果断开电脑后打印机不报代码（建议长时间观察），可尝试电脑端重新安装驱动测试，谢谢。</P> Tue, 04 Jul 2023 01:54:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241572#M275405 双鱼座鲨鱼 2023-07-04T01:54:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241812#M275485 <P>收到，谢谢！基本上也不影响使用，我会按照您的方法观察一下。</P> Wed, 05 Jul 2023 02:39:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241812#M275485 g3wang 2023-07-05T02:39:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241849#M275494 <P>好的</P><P>有问题请及时联系我们，谢谢。</P> Wed, 05 Jul 2023 06:58:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1241849#M275494 双鱼座鲨鱼 2023-07-05T06:58:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1247799#M276924 <P>你好！按照提示，我观察了一段时间：</P><P>情况a：断开打印机的无线连接，好多天故障不再出现，但是一旦连上Wifi，故障又出现了。</P><P>情况b：在电脑设备管理器删除打印机驱动程序，再通过HP DeskJet 4530 series软件重新安装驱动，1天后故障再次出现。</P> Sat, 12 Aug 2023 00:11:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1247799#M276924 g3wang 2023-08-12T00:11:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248119#M276982 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>然后确认以上问题是否与网络环境有关，谢谢。</P> Mon, 14 Aug 2023 05:28:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248119#M276982 双鱼座鲨鱼 2023-08-14T05:28:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248425#M277068 <P>你好！谢谢耐心的解答。</P><P>按照你提供的步骤设定了小米无线路由器，无wmm选项，打印机待机一天均正常，打印也行。</P> Wed, 16 Aug 2023 03:00:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248425#M277068 g3wang 2023-08-16T03:00:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248427#M277069 <P>您好</P><P><SPAN>感谢反馈，如果找不到wmm选项可忽略。</SPAN></P><P><SPAN>使用中遇到问题，请及时追问，谢谢。</SPAN></P> Wed, 16 Aug 2023 03:11:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Deskjet-4538xian-shiERROR-CODE-0XB96A5EB8/m-p/1248427#M277069 双鱼座鲨鱼 2023-08-16T03:11:10Z