https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248990#M277222 <P>现在用的WiFi，电脑手机连接都正常，就是在涉及打印机的问题上总是这样提示。</P> Sun, 20 Aug 2023 02:08:53 GMT yaladu 2023-08-20T02:08:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248959#M277216 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="yaladu_0-1692437841081.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95412i823EF1E9A11D701F/image-size/medium?v=v2&amp;px=400" role="button" title="yaladu_0-1692437841081.png" alt="yaladu_0-1692437841081.png" /></span></P><P>&nbsp;</P> Sat, 19 Aug 2023 09:37:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248959#M277216 yaladu 2023-08-19T09:37:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248968#M277218 <P>截图提示无线连接，我怀疑你的USB连接线缆或接口问题。</P> Sat, 19 Aug 2023 10:57:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248968#M277218 WDH 2023-08-19T10:57:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248989#M277221 <P>谢谢回复，目前USB连接打印机是可以正常使用的，但是办公室有几台电脑、笔记本，想设置WiFi连接，让其他笔记本也可以打印，只是这样设置后，电脑并不能通过WiFi搜索到打印机，同时也ping不通打印机的IP地址。所以不知道该怎么去判断问题在哪里，该怎么解决。</P> Sun, 20 Aug 2023 02:07:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248989#M277221 yaladu 2023-08-20T02:07:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248990#M277222 <P>现在用的WiFi，电脑手机连接都正常，就是在涉及打印机的问题上总是这样提示。</P> Sun, 20 Aug 2023 02:08:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1248990#M277222 yaladu 2023-08-20T02:08:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249023#M277225 <P>确保打印机及所有电脑都处在同一WIFI下，每台电脑分别安装打印机驱动并使用打印机。</P> Sun, 20 Aug 2023 03:58:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249023#M277225 WDH 2023-08-20T03:58:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249065#M277228 <P>我们办公室仅有一个WiFi，今天我尝试对WiFi做了充置后，发现打印机和电脑可以通过WiFi连接了，并且成功的打印了一份合同，但是这并没有开心多久，一个小时没有用打印机后，再次使用的时候又脱机了。</P> Sun, 20 Aug 2023 11:51:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249065#M277228 yaladu 2023-08-20T11:51:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249131#M277240 <P>您好！</P><P>请点击打印机面板按钮以唤醒打印机，确认打印机无线灯长亮，</P><P>电脑端再次ping打印机IP测试，</P><P>如果正常请在电脑控制面板-设备和打印机，右键点击打印机图标-查看现在正在打印什么-点击弹出窗口左上角的打印机三个字-如果有勾选脱机使用打印机请点击对勾取消掉，右键点击驱动图标-打印机属性-端口-添加端口-新端口-standard tcp/ip 输入打印机IP地址-完成- 应用 。请再打印测试是否脱机，谢谢！</P> Mon, 21 Aug 2023 04:43:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249131#M277240 鱼柏卡 2023-08-21T04:43:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249973#M277502 <P>谢谢您耐心的指点，只是电脑ping不通打印机的IP，但是ping同一网络下的其他电脑是可以ping通的，在路由器设置页面是可以正常看到打印机和电脑都在同一网络内，但是ping打印机是ping不通，这个问题实在是超出我的认知太多了。</P> Fri, 25 Aug 2023 04:13:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249973#M277502 yaladu 2023-08-25T04:13:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249986#M277504 <P>您好！请问是否对打印机或者在路由器里对打印机做了什么权限限制的设置呢，</P><P>可以尝试恢复打印机网络默认值（此操作会清除打印机IP和网络设置，如有需要保存的请提前备份）断开打印机其他外接连线只留电源线，按控制面板上的 （菜单）按钮 &gt; Network &gt; Wi-Fi&gt; Wi-Fi 默认设置 &gt; 恢复...。机器开始恢复默认的无线网络设置。</P><P>然后请重新配置网络试试看呢，希望能帮到您。</P> Fri, 25 Aug 2023 06:13:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1249986#M277504 鱼柏卡 2023-08-25T06:13:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250006#M277509 <P>瞎猫撞了死耗子，我不知道为什么在重新安装了程序后又突然可以用了，但是以前发生过类似的事情就是，今天安装设置好能正常使用，结果第二天又脱机了，这种情况是什么原因呢</P> Fri, 25 Aug 2023 07:44:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250006#M277509 yaladu 2023-08-25T07:44:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250013#M277512 <P>您好！</P><P>不知道您重新安装驱动过程中是否也重新配置了打印机无线呢，如果之后再次脱机并且ping不通打印机ip，建议用楼上方法试试，方便的话可以提供ping打印机IP的照片，有问题请再追问，谢谢！</P> Fri, 25 Aug 2023 08:16:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250013#M277512 鱼柏卡 2023-08-25T08:16:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250353#M277579 <P>不出所料，今天再次脱机了，现在不清楚出现这个问题的根本原因在哪里，虽然通过前面的重新设置可能暂时解决，但是不能从根源上改变问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="yaladu_0-1693195884141.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95719i27215109DD4C6443/image-size/medium?v=v2&amp;px=400" role="button" title="yaladu_0-1693195884141.png" alt="yaladu_0-1693195884141.png" /></span></P><P>&nbsp;</P> Mon, 28 Aug 2023 04:13:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250353#M277579 yaladu 2023-08-28T04:13:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250368#M277585 <P>您好</P><P>操作如下：</P><P>1 打印机就绪时，请按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P><P>然后将打印出的配置页拍照发图片，以便确认问题。</P><P>2 查询电脑ip，操作如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95724i02F0385E17D08BC4/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P><P>然后拍照，发图片给我，以便确认问题，谢谢。</P> Mon, 28 Aug 2023 06:01:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250368#M277585 双鱼座鲨鱼 2023-08-28T06:01:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250629#M277675 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="yaladu_0-1693298638362.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95789iC4AF0E3A613DA303/image-size/medium?v=v2&amp;px=400" role="button" title="yaladu_0-1693298638362.png" alt="yaladu_0-1693298638362.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="yaladu_1-1693298704081.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95791i78CFDE007F9F6BFA/image-size/medium?v=v2&amp;px=400" role="button" title="yaladu_1-1693298704081.jpeg" alt="yaladu_1-1693298704081.jpeg" /></span>这是刚测的IP和打印机的设置，您给看看，给您添麻烦了。</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 29 Aug 2023 08:46:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250629#M277675 yaladu 2023-08-29T08:46:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250759#M277717 <P>您好</P><P>感谢配合。</P><P>麻烦重启路由器，重新测试。</P><P>如果问题依旧，请重新配置打印机。</P><P>如果问题仍无法解决，建议联系维修中心检测打印机。</P><P>&nbsp;</P> Wed, 30 Aug 2023 05:52:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/usb-lian-jie-she-zhi-da-yin-ji-dan-shi-ti-shi-wu-fa-tong-xun/m-p/1250759#M277717 双鱼座鲨鱼 2023-08-30T05:52:12Z