https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249407#M277334 <P>更换ip地址后恢复正常，有这样的案例吗？</P> Tue, 22 Aug 2023 07:19:09 GMT 新兴桥旁 2023-08-22T07:19:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249382#M277326 <P>如图，总是打印白纸，上百年只有一个诡异的笑脸符！！！有办法没有啊？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7730笑脸.jpg" style="width: 567px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95525i891A480BA573311C/image-size/large?v=v2&amp;px=999" role="button" title="7730笑脸.jpg" alt="7730笑脸.jpg" /></span></P> Tue, 22 Aug 2023 06:36:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249382#M277326 新兴桥旁 2023-08-22T06:36:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249383#M277327 <P>可以尝试断开打印机的网络后，确认是否仍有以上问题。</P> <P>如果断网正常，建议更改打印机ip地址后，重新测试</P> <DIV id="gtx-trans" style="position: absolute; left: -133px; top: -19px;"> <DIV class="gtx-trans-icon">&nbsp;</DIV> </DIV> Tue, 22 Aug 2023 06:43:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249383#M277327 坏坏的笑 2023-08-22T06:43:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249386#M277329 <P>您好！</P><P>1.请问打印机和电脑什么方式连接，请断开连接重启打印机，在打印机设置菜单打印一个报告看看有笑脸吗，如果没有请到电脑操作，如也有建议升级打印机固件到最新版本（升级固件有风险，请谨慎操作）</P><P>2.麻烦您检查网络中所有电脑 这个路径下的printers文件夹，然后删除printers文件夹里面的所有文件C盘 —— Windows —— system 32 —— spool —— PRINTERS</P><P>3.电脑全盘杀毒</P><P>4.请换驱动试试，</P><P>手动添加驱动的方法</P><P>&nbsp;A、下载驱动程序 <A href="https://h30318.www3.hp.com/pub/softlib/software12/COL47659/mp-115382-3/Full_Webpack-1009_1-OJ7610_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL47659/mp-115382-3/Full_Webpack-1009_1-OJ7610_Full_Webpack.exe</A></P><P>B 、解压驱动，解压方法：右键驱动程序解压到XXXX（E）,如果没有这一项，需要您下载个360或者rar解压缩的软件安装上，就有了</P><P>C、右键点击此电脑--属性-控制面板-设备和打印机 --点添加打印机--（左下角）我所需的打印机未列出--（最后一项 ）手动设置添加本地打印机或网络打印机--选择正确端口（usb直接连接，选择usb 端口；如果是网络连接，选择创建tcp/ip端口，查询打印机并自动选择要使用的打印机驱动程序前的对勾去掉）--选择从磁盘安装-浏览到之前解压缩的文件夹的驱动路经，选择后缀是.inf的，然后按提示就可以完成安装。</P> Tue, 22 Aug 2023 06:49:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249386#M277329 鱼柏卡 2023-08-22T06:49:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249407#M277334 <P>更换ip地址后恢复正常，有这样的案例吗？</P> Tue, 22 Aug 2023 07:19:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249407#M277334 新兴桥旁 2023-08-22T07:19:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249409#M277336 <P>换IP地址正常，说明是网络的原因引起的</P> Tue, 22 Aug 2023 07:22:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249409#M277336 坏坏的笑 2023-08-22T07:22:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249421#M277344 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/289331">@新兴桥旁</a>&nbsp;<a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/19450">@坏坏的笑</a>&nbsp;感谢分享和反馈</P> Tue, 22 Aug 2023 08:04:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249421#M277344 鱼柏卡 2023-08-22T08:04:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249603#M277376 <P>能推荐一款同类打印机吗？最好也是纯打印机，100人办公用。性能稳定故障少那种。</P> Wed, 23 Aug 2023 02:49:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249603#M277376 新兴桥旁 2023-08-23T02:49:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249627#M277384 <P>您好！</P><P>如果打印量不算太大的话可以考虑officejet 7740,谢谢！</P> Wed, 23 Aug 2023 04:03:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hai-shi-officejet-pro-7730-gui-yi-de-xiao-lian-za-hui-shi/m-p/1249627#M277384 鱼柏卡 2023-08-23T04:03:40Z