https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249736#M277417 <P>您好</P><P>请问打印机和电脑是直接通过usb线连接的吗?</P><P>当打印机连接电脑并开机--就绪后，请打开电脑的设备管理器--通用串行总线控制器。</P><P>确认其中是否能找到与打印机相关的选项，例如：usb打印支持？</P><P>谢谢</P> Thu, 24 Aug 2023 00:33:01 GMT 双鱼座鲨鱼 2023-08-24T00:33:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249709#M277407 <P>搬家后打印机一直无法打印，现在的情况是状态错误，但是仍然无法打印。前几天出现过脱机等症状</P> Wed, 23 Aug 2023 14:45:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249709#M277407 Rain27 2023-08-23T14:45:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249736#M277417 <P>您好</P><P>请问打印机和电脑是直接通过usb线连接的吗?</P><P>当打印机连接电脑并开机--就绪后，请打开电脑的设备管理器--通用串行总线控制器。</P><P>确认其中是否能找到与打印机相关的选项，例如：usb打印支持？</P><P>谢谢</P> Thu, 24 Aug 2023 00:33:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249736#M277417 双鱼座鲨鱼 2023-08-24T00:33:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249964#M277500 <P>没有<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-08-25 112028.png" style="width: 781px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95620i2AD839CFBFC55CB2/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-08-25 112028.png" alt="屏幕截图 2023-08-25 112028.png" /></span></P> Fri, 25 Aug 2023 03:22:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249964#M277500 Rain27 2023-08-25T03:22:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249967#M277501 <P>您好！</P><P>请看下打印机上面的绿灯是否长亮，打印机usb线是否两米以内并连接电脑主机后侧usb接口，可以换接口换线试试看，谢谢！</P> Fri, 25 Aug 2023 03:57:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249967#M277501 鱼柏卡 2023-08-25T03:57:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249977#M277503 <P>还有其他解决方法吗？<span class="lia-unicode-emoji" title=":双眼:">👀</span></P> Fri, 25 Aug 2023 05:22:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249977#M277503 Rain27 2023-08-25T05:22:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249987#M277505 <P>您好！</P><P>如楼上方法都确认了，建议连接别的电脑试试，连接usb和断开情况下，对比设备管理器里没有变化的话，建议联系当地惠普授权维修中心检测打印机，谢谢！</P> Fri, 25 Aug 2023 06:17:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zhuang-tai-cuo-wu/m-p/1249987#M277505 鱼柏卡 2023-08-25T06:17:07Z