https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250705#M277698 <P>您好</P><P>请下载并安装通用扫描驱动测试一下</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.8.5837-SJ0001_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.8.5837-SJ0001_Full_Webpack.exe</A></P><P>下载，安装，测试过程中遇到问题，请及时追问，谢谢。</P> Wed, 30 Aug 2023 02:13:46 GMT 双鱼座鲨鱼 2023-08-30T02:13:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250701#M277694 <P>HP Laser NS MFP 1005w打印机使用官方的scan扫描程序扫描文件时，有时会扫描不上，点击程序左下角的新建图像-扫描后打印机有动作，但是打印机动作后图像未出现在扫描程序内。不是每次都不出现，有时候连续十多次扫描不到，有时候能连续扫描三四张图片后出现这种情况。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="点右下角新建图像" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95801i4E945B048B9184A6/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="点右下角新建图像" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">点右下角新建图像</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="点击扫描" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95802i70EA5CA2C1E4B6E8/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="点击扫描" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">点击扫描</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机动作" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95803iF0C1612B694EA754/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-08-30 094439.png" alt="打印机动作" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印机动作</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="然后不出现扫描结果（这是第一张图，没单独截图）" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95804iB91BAB23A4F067F0/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="然后不出现扫描结果（这是第一张图，没单独截图）" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">然后不出现扫描结果（这是第一张图，没单独截图）</span></span></P> Wed, 30 Aug 2023 01:57:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250701#M277694 qtazz 2023-08-30T01:57:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250705#M277698 <P>您好</P><P>请下载并安装通用扫描驱动测试一下</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.8.5837-SJ0001_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.8.5837-SJ0001_Full_Webpack.exe</A></P><P>下载，安装，测试过程中遇到问题，请及时追问，谢谢。</P> Wed, 30 Aug 2023 02:13:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250705#M277698 双鱼座鲨鱼 2023-08-30T02:13:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250711#M277701 <P>下载安装尝试了，还是不行<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-08-30 102637.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95805iADFC5232F464DC45/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-08-30 102637.png" alt="屏幕截图 2023-08-30 102637.png" /></span></P> Wed, 30 Aug 2023 02:27:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250711#M277701 qtazz 2023-08-30T02:27:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250712#M277702 <P>为了解决这个问题，卸载驱动重装、重启电脑和打印机，系统我都重新安装了一次，还是不行</P> Wed, 30 Aug 2023 02:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250712#M277702 qtazz 2023-08-30T02:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250727#M277704 <P>您好</P><P>麻烦使用通用扫描驱动测试一下。</P><P>如果问题依旧，先确认复印是否正常。</P><P>如果复印功能正常，建议更换其它电脑，重新安装驱动，重新测试扫描，谢谢。</P> Wed, 30 Aug 2023 03:04:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250727#M277704 双鱼座鲨鱼 2023-08-30T03:04:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250779#M277721 <P>尝试了，上面的那个图就是通用驱动，也是一样，扫描是机器有动作，但是不出现图片。复印功能正常。打印机是使用无线网连接到路由器的。</P> Wed, 30 Aug 2023 06:32:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250779#M277721 qtazz 2023-08-30T06:32:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250961#M277780 <P>您好</P><P>感谢配合</P><P>方便的话，麻烦先确认单张扫描能不能保存。</P><P>如果单张扫描正常，然后一页一页递增......</P><P>当然，有条件也可以换一台电脑测试。</P><P>期待反馈，谢谢。</P> Thu, 31 Aug 2023 06:02:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250961#M277780 双鱼座鲨鱼 2023-08-31T06:02:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250980#M277785 <P>单张和多张是同样情况，有时候多张扫描第一张就扫描不上，我这台电脑因为这个原因重装过系统仍出现这个现象，刚刚使用同事的电脑尝试了，也出现同样的现象</P> Thu, 31 Aug 2023 07:07:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1250980#M277785 qtazz 2023-08-31T07:07:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1251128#M277840 <P>您好</P><P>感谢配合</P><P>如果更换扫描软件，更换电脑无效，建议联系维修中心检测打印机。</P><P>给您带来不便，敬请谅解。</P> Fri, 01 Sep 2023 07:06:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/qiu-zhuHP-Laser-NS-MFP-1005w-da-yin-ji-sao-miao-bao-cun-bu-shang/m-p/1251128#M277840 双鱼座鲨鱼 2023-09-01T07:06:43Z