https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1252723#M278267 <P>故障现象：USB连接打印机发生任意文件打印机无响应，无线连接打印机打印机有反应但是不打印，手机无线连接打印机可以正常打印（但是我手机不怎么用）</P><P>故障起因：重装系统（已安装打印机驱动并识别到了打印机）</P><P>&nbsp;</P><P>尝试修复的过程：重新插拔USB，卸载驱动再安装，运行HP软件自带的诊断工具（<STRIKE>诊断完成，未发现任何问题XD</STRIKE>），更新系统，更新驱动（已是最新），<SPAN>Print Spooler</SPAN>服务更改（启动着的），关机重启打印机，将打印机送去电脑店维修（花了我45！啊啊啊啊！！！明明在他那里是好的，到我手上咋没用了？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1694273437008.png" style="width: 112px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96376i9EF1FFD79BBB367E/image-dimensions/112x32?v=v2" width="112" height="32" role="button" title="_0-1694273437008.png" alt="_0-1694273437008.png" /></span>），usb插口更改，全部没有用</P><P>初步判断：win10系统问题（但我不想重装系统，想问问有没有什么别的法子修复这个问题，实在不行我就再买一个打印机好了 Ps：**，绝对不会再买惠普了）</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 09 Sep 2023 15:38:40 GMT 大怨种 2023-09-09T15:38:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1252723#M278267 <P>故障现象：USB连接打印机发生任意文件打印机无响应，无线连接打印机打印机有反应但是不打印，手机无线连接打印机可以正常打印（但是我手机不怎么用）</P><P>故障起因：重装系统（已安装打印机驱动并识别到了打印机）</P><P>&nbsp;</P><P>尝试修复的过程：重新插拔USB，卸载驱动再安装，运行HP软件自带的诊断工具（<STRIKE>诊断完成，未发现任何问题XD</STRIKE>），更新系统，更新驱动（已是最新），<SPAN>Print Spooler</SPAN>服务更改（启动着的），关机重启打印机，将打印机送去电脑店维修（花了我45！啊啊啊啊！！！明明在他那里是好的，到我手上咋没用了？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1694273437008.png" style="width: 112px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96376i9EF1FFD79BBB367E/image-dimensions/112x32?v=v2" width="112" height="32" role="button" title="_0-1694273437008.png" alt="_0-1694273437008.png" /></span>），usb插口更改，全部没有用</P><P>初步判断：win10系统问题（但我不想重装系统，想问问有没有什么别的法子修复这个问题，实在不行我就再买一个打印机好了 Ps：**，绝对不会再买惠普了）</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 09 Sep 2023 15:38:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1252723#M278267 大怨种 2023-09-09T15:38:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1252930#M278303 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 11 Sep 2023 05:18:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1252930#M278303 双鱼座鲨鱼 2023-09-11T05:18:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254217#M278676 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1695033896214.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96740i378E63BFB1D7201A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1695033896214.png" alt="_0-1695033896214.png" /></span></P><P>没问题吧这个？</P> Mon, 18 Sep 2023 10:45:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254217#M278676 大怨种 2023-09-18T10:45:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254301#M278695 <P>您好！</P><P>建议手动添加1000驱动试试，希望能帮到您，谢谢！</P><P>手动添加驱动的方法</P><P>1、下载驱动程序&nbsp;<A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A></P><P>2 、解压驱动，解压方法：右键驱动程序解压到XXXX（E）,如果没有这一项，需要您下载个360或者rar解压缩的软件安装上，就有了（确保解压缩出来的文件夹里面有autorun这样的inf文件）</P><P>3、右键点击此电脑--属性-控制面板-设备和打印机 --点添加打印机--（左下角）我所需的打印机未列出--（最后一项 ）手动设置添加本地打印机或网络打印机--选择正确端口（usb直接连接，选择usb 端口；如果是网络连接，选择创建tcp/ip端口，查询打印机并自动选择要使用的打印机驱动程序前的对勾去掉）--选择从磁盘安装-浏览到之前解压缩的文件夹的驱动路经，选择后缀是.inf的，然后按提示就可以完成安装。</P><P>&nbsp;</P> Tue, 19 Sep 2023 03:20:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254301#M278695 鱼柏卡 2023-09-19T03:20:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254606#M278773 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1695223560941.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96822i2F46469FAEBA37A6/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1695223560941.png" alt="_0-1695223560941.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1695223572977.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96823iD7EE821D0ECB6043/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1695223572977.png" alt="_1-1695223572977.png" /></span>使用兼容性后打开显示：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1695223768635.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96824i2C9ADB15FA338AC7/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1695223768635.png" alt="_2-1695223768635.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1695223924706.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96827i10D434E32E01EA86/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1695223924706.png" alt="_3-1695223924706.png" /></span></P><P>&nbsp;</P><P>6，检测不到我的打印机可还行，我电脑是能够检测出来的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1695223979238.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96828i39A1D5745EABBDDB/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1695223979238.png" alt="_4-1695223979238.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 20 Sep 2023 15:33:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254606#M278773 大怨种 2023-09-20T15:33:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254631#M278779 <P>您好！</P><P>给您提供的是1000的替代驱动，双击自动安装的方法无法识别您的打印机，楼上链接下面已为您提供了手动添加方法，辛苦操作试试，谢谢！</P> Thu, 21 Sep 2023 02:18:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254631#M278779 鱼柏卡 2023-09-21T02:18:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254748#M278830 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1695290476978.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96852i2C00B97A5E70A887/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1695290476978.png" alt="_2-1695290476978.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1695290565005.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96853iE19AAA49094302C3/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1695290565005.png" alt="_3-1695290565005.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1695290617347.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96854i7CFE85F075981776/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1695290617347.png" alt="_4-1695290617347.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1695290697641.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96855i5B2C3BDB5A7F24F9/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1695290697641.png" alt="_5-1695290697641.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1695290859883.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96856iAC31006F4D71249C/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1695290859883.png" alt="_6-1695290859883.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_7-1695290871960.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96857i8FC8BDFE3F172565/image-size/medium?v=v2&amp;px=400" role="button" title="_7-1695290871960.png" alt="_7-1695290871960.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_8-1695290904610.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96858i7D0C9BC9F9B99940/image-size/medium?v=v2&amp;px=400" role="button" title="_8-1695290904610.png" alt="_8-1695290904610.png" /></span></P><P>打印机完全没有反应，他甚至动都不动一下</P> Thu, 21 Sep 2023 10:09:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254748#M278830 大怨种 2023-09-21T10:09:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254749#M278831 <P>可以做出反应了，得再一次更改端口才行</P> Thu, 21 Sep 2023 10:13:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254749#M278831 大怨种 2023-09-21T10:13:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254806#M278841 <P>您好！</P><P>可能是手动添加驱动时候没有选择正确的端口呢，有问题请再追问，谢谢！</P> Fri, 22 Sep 2023 01:45:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-ENVY-Pro-64da-yin-ji-wu-fa-dui-dian-nao-de-ming-ling-zuo-chu-fan-ying/m-p/1254806#M278841 鱼柏卡 2023-09-22T01:45:36Z