https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1254074#M278609 <P>谢谢回复！<span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span></P><P>周六带打印机去了惠普服务中心，维修工程师用名片捅了一会儿，果然找出一小片碎纸，然后就OK了，当场解决问题<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P> Mon, 18 Sep 2023 02:43:04 GMT w7171 2023-09-18T02:43:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252285#M278156 <P>我的hp108w，买了1年多了，最近卡纸了，通过拿出硒鼓取出了最后的一小块碎纸，仔细察看了没有碎纸了，一切恢复原位后发现只有橙色！警示灯在闪烁，无法打印，hp smart显示卡纸。</P><P>多次拿放硒鼓后无效。</P><P>隔天重新开机笔记本及打印机依旧。</P><P>请工程师协助，谢谢！</P> Thu, 07 Sep 2023 07:09:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252285#M278156 w7171 2023-09-07T07:09:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252308#M278161 <P>您好</P><P>请参考：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1694074058329.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96248i201B0158C9B83540/image-size/large?v=v2&amp;px=999" role="button" title="_0-1694074058329.png" alt="_0-1694074058329.png" /></span></P><P>注：重点检查耗材，谢谢。</P> Thu, 07 Sep 2023 08:28:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252308#M278161 双鱼座鲨鱼 2023-09-07T08:28:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252411#M278199 <P>谢谢答复！</P><P>我的机器只是注意力led！灯闪烁。反复检查看不到碎纸了，硒鼓确认到位了，盖板闭合了，纸盘放入了纸张后仍闪烁。并且实际打印文件也不行。</P><P>&nbsp;</P><P>打印机有复位操作吗？</P> Fri, 08 Sep 2023 00:22:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252411#M278199 w7171 2023-09-08T00:22:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252617#M278245 <P>您好</P><P>目前 打印机存在的问题，可能和耗材有关。</P><P>麻烦在电脑上打开hp smart，首页或打印机状态中可以确认打印机目前的具体状态。</P><P>方便的话，请将操作过程截图，发图片给我，以便确认问题，谢谢。</P> Fri, 08 Sep 2023 10:07:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252617#M278245 双鱼座鲨鱼 2023-09-08T10:07:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252795#M278278 <P>首先更正一下，我第一次提到的hp smart有误，我电脑上装的是HP&nbsp;Easy&nbsp;Printer&nbsp;Manager，我一直以为这是一回事，抱歉！目前手机只是关注了公众号，没有装hp smart，但我想Easy&nbsp;Printer&nbsp;Manager已经足以反映问题了。</P><P>附件的2张截图，1张是HP&nbsp;Easy&nbsp;Printer&nbsp;Manager显示的，另一张是打印一个文档时电脑弹出的窗口信息。</P><P>谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screenshot20230910 (2).png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96394i377709553981C9FD/image-size/large?v=v2&amp;px=999" role="button" title="screenshot20230910 (2).png" alt="screenshot20230910 (2).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="screenshot20230910.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96393i3984CE2FA8CF38C0/image-size/large?v=v2&amp;px=999" role="button" title="screenshot20230910.png" alt="screenshot20230910.png" /></span></P> Sun, 10 Sep 2023 13:01:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252795#M278278 w7171 2023-09-10T13:01:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252965#M278320 <P>您好</P><P>感谢配合，感谢反馈。</P><P>请重点检查打印机内部是否卡在卡纸。</P><P>如果仍找不到卡纸，可能是之前取卡纸时，导致传感器未复位。</P><P>可以关闭打印机，取出硒鼓，轻轻拍打印机左右两侧50-100次后，重新测试。</P><P>如果问题仍无法解决，建议联系维修中心具体检测打印机，谢谢。</P> Mon, 11 Sep 2023 07:13:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1252965#M278320 双鱼座鲨鱼 2023-09-11T07:13:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1254074#M278609 <P>谢谢回复！<span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":双手合十:">🙏</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span><span class="lia-unicode-emoji" title=":热饮料:">☕</span></P><P>周六带打印机去了惠普服务中心，维修工程师用名片捅了一会儿，果然找出一小片碎纸，然后就OK了，当场解决问题<span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span><span class="lia-unicode-emoji" title=":竖起大拇指:">👍</span></P> Mon, 18 Sep 2023 02:43:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1254074#M278609 w7171 2023-09-18T02:43:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1254181#M278654 <P>感谢反馈，有问题请再联系我们！</P> Mon, 18 Sep 2023 08:37:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/108w-qu-chu-ka-zhi-hou-cheng-se-jing-shi-deng-reng-shan-shuo/m-p/1254181#M278654 鱼柏卡 2023-09-18T08:37:17Z