https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254843#M278865 <P><SPAN>1.是的，安装的是惠普官网全功能软件和驱动程序</SPAN></P><P><SPAN>2.复印无异常</SPAN></P><P><SPAN>3.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695353497010.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96878i07ADF9ED99792950/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695353497010.png" alt="Lkk_0-1695353497010.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 03:31:42 GMT L-kk 2023-09-22T03:31:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254824#M278853 <P>打印机显示未知状态，无法打印，下载了最新驱动后，打印测试页显示操作无法完成（错误0x0000002）系统找不到指定的文件，打印机通过usb连接电脑，设备信息显示当前已连接，设备信息等其他显示不可用</P> Fri, 22 Sep 2023 02:47:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254824#M278853 L-kk 2023-09-22T02:47:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254831#M278857 <P>您好！</P><P>1.请问下载安装的是惠普官网全功能软件和驱动程序吗，</P><P>2.确认打印机复印是否正常，</P><P>3.请您右键点击桌面此电脑图标--管理--设备管理器--通用串行总线控制器 麻烦您看下面是否有USB打印支持 或者USB printing support</P><P>&nbsp;</P> Fri, 22 Sep 2023 03:03:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254831#M278857 鱼柏卡 2023-09-22T03:03:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254843#M278865 <P><SPAN>1.是的，安装的是惠普官网全功能软件和驱动程序</SPAN></P><P><SPAN>2.复印无异常</SPAN></P><P><SPAN>3.</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695353497010.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96878i07ADF9ED99792950/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695353497010.png" alt="Lkk_0-1695353497010.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 03:31:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254843#M278865 L-kk 2023-09-22T03:31:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254852#M278869 <P><SPAN>通用串行总线控制器下面没有USB打印支持 或者USB printing support，这个应该怎么解决啊？</SPAN></P> Fri, 22 Sep 2023 03:59:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254852#M278869 L-kk 2023-09-22T03:59:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254869#M278874 <P>您好！</P><P>麻烦亲确认您的打印机开机， USB线两米以内，直接接在电脑主机箱后身，</P><P>可以换usb接口或者换usb线测试，也可以连接别的电脑试试看是否识别，谢谢！</P> Fri, 22 Sep 2023 05:43:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254869#M278874 鱼柏卡 2023-09-22T05:43:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254877#M278880 <P>重新插了一下，现在有显示了，但打印机依然显示错误</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695363079408.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96888i8E806D0C8FACCD75/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695363079408.png" alt="Lkk_0-1695363079408.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 06:11:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254877#M278880 L-kk 2023-09-22T06:11:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254891#M278887 <P>您好！</P><P>麻烦在电脑左下角放大镜里输入控制面板 点击查看设备和打印机，右键点击驱动图标-打印机属性-端口，勾选usb端口（如果有多个usb虚拟打印机端口，建议优先选数字最大的），谢谢！</P><P>&nbsp;</P> Fri, 22 Sep 2023 07:16:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254891#M278887 鱼柏卡 2023-09-22T07:16:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254900#M278890 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695368127280.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96893iAD6A7ECFC01F3CBD/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695368127280.png" alt="Lkk_0-1695368127280.png" /></span>打开端口后，没有看到可勾选的usb端口</P><P>&nbsp;</P> Fri, 22 Sep 2023 07:36:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254900#M278890 L-kk 2023-09-22T07:36:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254906#M278893 <P>您好！</P><P>请在设备和打印机里右键点击1136w驱动-打印机属性-端口，然后拍照看看，谢谢！</P> Fri, 22 Sep 2023 07:45:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254906#M278893 鱼柏卡 2023-09-22T07:45:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254917#M278896 <P><SPAN>设备和打印机里无法右键点击，点进去会自动跳到设置界面，期间都是无法右键点击的，端口只能通过红框所标注的‘打印机属性’</SPAN>进行查询</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695370914258.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96896i3AFFC2A26C5618D6/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695370914258.png" alt="Lkk_0-1695370914258.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_1-1695370922715.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96897i58C1B4B63591CB4F/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_1-1695370922715.png" alt="Lkk_1-1695370922715.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_2-1695370930275.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96898i7BF3A667645464D7/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_2-1695370930275.png" alt="Lkk_2-1695370930275.png" /></span></P><P>点进去以后界面如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_3-1695371000625.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96899iB80EED026D63224B/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_3-1695371000625.png" alt="Lkk_3-1695371000625.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_4-1695371029034.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96900iBDCA3BECC4C1E615/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_4-1695371029034.png" alt="Lkk_4-1695371029034.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 22 Sep 2023 08:23:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254917#M278896 L-kk 2023-09-22T08:23:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254926#M278898 <P>您好！</P><P>建议手动添加驱动试试，谢谢！</P><P>手动添加驱动的方法</P><P>1、下载驱动程序&nbsp; <A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/laserMFP1000/HP_Laser_MFP_1136-1139_1188_Full_Software_and_Drivers_1.02.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/laserMFP1000/HP_Laser_MFP_1136-1139_1188_Full_Software_and_Drivers_1.02.exe</A></P><P>2 、解压驱动，解压方法：右键驱动程序解压到XXXX（E）,如果没有这一项，需要您下载个360或者rar解压缩的软件安装上，就有了（确保解压缩出来的文件夹里面有autorun这样的inf文件）</P><P>3、麻烦在电脑左下角放大镜里输入控制面板— 点击查看设备和打印机 --点添加打印机--（左下角）我所需的打印机未列出--（最后一项 ）手动设置添加本地打印机或网络打印机--选择正确端口（usb直接连接，选择usb 端口）--选择从磁盘安装-浏览到之前解压缩的文件夹的驱动路经，选择后缀是.inf的，然后按提示就可以完成安装。</P> Fri, 22 Sep 2023 08:45:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254926#M278898 鱼柏卡 2023-09-22T08:45:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254931#M278899 <P>下载了360，没有找到解压到<SPAN>XXXX（E）的选项啊</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695373557384.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96904i3B13F3FB49187BCC/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695373557384.png" alt="Lkk_0-1695373557384.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 09:06:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254931#M278899 L-kk 2023-09-22T09:06:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254933#M278900 <P>您好！</P><P>请选图中选项试试，谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1695374706164.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96905i2996869A3269C01C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1695374706164.png" alt="_0-1695374706164.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 09:25:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254933#M278900 鱼柏卡 2023-09-22T09:25:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254947#M278905 <P>解压了，解压后的文件夹打开后情况如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Lkk_0-1695376123544.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96912iA8780053B6ECFB2C/image-size/medium?v=v2&amp;px=400" role="button" title="Lkk_0-1695376123544.png" alt="Lkk_0-1695376123544.png" /></span></P><P>&nbsp;</P> Fri, 22 Sep 2023 09:48:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1254947#M278905 L-kk 2023-09-22T09:48:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255065#M278926 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Veecoo_0-1695454089625.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96946iE7DAD3D1FC170970/image-size/medium?v=v2&amp;px=400" role="button" title="Veecoo_0-1695454089625.png" alt="Veecoo_0-1695454089625.png" /></span></P><P>驱动不对&nbsp; 重新安装</P> Sat, 23 Sep 2023 07:28:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255065#M278926 Veecoo 2023-09-23T07:28:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255234#M278966 <P>我重新下载了三四次驱动了，搜官网上下了两回，看帖子中回复的网址下了一回，现在还是不好使，刚又重新安装了一遍，还是一样</P> Mon, 25 Sep 2023 01:10:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255234#M278966 L-kk 2023-09-25T01:10:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255559#M279037 <P>您好</P><P>从图片来看，打印机选择的不对。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1695702835425.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97083i7C1DD9656509CEAA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1695702835425.png" alt="_0-1695702835425.png" /></span></P><P>麻烦打开电脑的控制面板--设备和打印机--确认是否有<SPAN>HP Laser MFP 1136W打印机图片。</SPAN></P><P><SPAN>如果能找到HP Laser MFP 1136W，将HP Laser MFP 1136W设置为默认打印机后，再重新设置HP Laser MFP 1136W的驱动属性端口，再重新测试打印，谢谢。</SPAN></P><P>&nbsp;</P> Tue, 26 Sep 2023 04:36:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-da-yin/m-p/1255559#M279037 双鱼座鲨鱼 2023-09-26T04:36:53Z