https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254861#M278870 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1695358674639.jpg" style="width: 1280px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96883iB7B4FA7F842919B4/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1695358674639.jpg" alt="mmexport1695358674639.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1695358677031.jpg" style="width: 1280px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96884i786B9719246627B6/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1695358677031.jpg" alt="mmexport1695358677031.jpg" /></span></P><P> 您好，配置报告打印没有乱码</P> Fri, 22 Sep 2023 04:59:45 GMT 用户15799 2023-09-22T04:59:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254585#M278769 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wx_camera_1695191655242.jpg" style="width: 1920px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96819i36A5F7159E09A3E0/image-size/medium?v=v2&amp;px=400" role="button" title="wx_camera_1695191655242.jpg" alt="wx_camera_1695191655242.jpg" /></span></P><P> 这是什么原因？重新下载了驱动依然这样，只要usb连接电脑并没有打印任务，就会一直打印这一张纸。</P> Wed, 20 Sep 2023 11:24:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254585#M278769 用户15799 2023-09-20T11:24:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254634#M278782 <P>您好！</P><P>请问打印机什么型号？</P><P>打印机断开和电脑的连接，重启后打印脱机的报告是否正常呢</P><P>麻烦您检查电脑 这个路径下的printers文件夹，然后删除printers文件夹里面的所有文件C盘 —— Windows —— system 32 —— spool —— PRINTERS</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 21 Sep 2023 02:28:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254634#M278782 鱼柏卡 2023-09-21T02:28:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254644#M278787 <P>连接电脑打印机显示HP LaserJet MFP M227-M231，是说这个型号吗？如何打印脱机的报告？您说的<SPAN>&nbsp;PRINTERS文件夹中本身已经是空文件夹。</SPAN></P> Thu, 21 Sep 2023 02:53:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254644#M278787 用户15799 2023-09-21T02:53:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254663#M278796 <P>您好！</P><P>麻烦断开打印机其他外接连线只留电源线（如果是无线连接请先关闭无线），然后重启打印机，在打印机设置菜单-报告-配置报告打印看看是否有乱码，谢谢！</P> Thu, 21 Sep 2023 05:16:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254663#M278796 鱼柏卡 2023-09-21T05:16:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254861#M278870 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1695358674639.jpg" style="width: 1280px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96883iB7B4FA7F842919B4/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1695358674639.jpg" alt="mmexport1695358674639.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="mmexport1695358677031.jpg" style="width: 1280px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96884i786B9719246627B6/image-size/medium?v=v2&amp;px=400" role="button" title="mmexport1695358677031.jpg" alt="mmexport1695358677031.jpg" /></span></P><P> 您好，配置报告打印没有乱码</P> Fri, 22 Sep 2023 04:59:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254861#M278870 用户15799 2023-09-22T04:59:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254872#M278877 <P>您好！</P><P>建议换通用驱动试试看，谢谢！</P><P>手动添加驱动的方法 1、下载驱动程序<A href="https://h30318.www3.hp.com/pub/softlib/software13/COL39348/lj-95991-13/upd-ps-x64-6.4.1.22169.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL39348/lj-95991-13/upd-ps-x64-6.4.1.22169.exe</A></P><P>2 、解压驱动，解压方法：右键驱动程序解压到XXXX（E）,如果没有这一项，需要您下载个360或者rar解压缩的软件安装上，就有了</P><P>3、右键点击此电脑--属性-控制面板-设备和打印机 --点添加打印机--（左下角）我所需的打印机未列出--（最后一项 ）手动设置添加本地打印机或网络打印机--选择正确端口（usb直接连接，选择usb 端口；如果是网络连接，选择创建tcp/ip端口，查询打印机并自动选择要使用的打印机驱动程序前的对勾去掉）--选择从磁盘安装-浏览到之前解压缩的文件夹的驱动路经，选择后缀是.inf的，然后按提示就可以完成安装。</P> Fri, 22 Sep 2023 05:55:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254872#M278877 鱼柏卡 2023-09-22T05:55:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254905#M278892 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15799_0-1695368402013.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96894iCE5FD1A1DCC8B6D6/image-size/medium?v=v2&amp;px=400" role="button" title="15799_0-1695368402013.png" alt="15799_0-1695368402013.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15799_1-1695368479339.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/96895i5ED1052FB61C89D6/image-size/medium?v=v2&amp;px=400" role="button" title="15799_1-1695368479339.png" alt="15799_1-1695368479339.png" /></span></P><P>&nbsp;</P><P>您好，端口选择哪一个？解压出来的inf文件有许多，选择哪一个呢？</P> Fri, 22 Sep 2023 07:41:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254905#M278892 用户15799 2023-09-22T07:41:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254907#M278894 <P>您好！</P><P>麻烦亲确认您的打印机开机， USB线两米以内，直接接在电脑主机箱后身，</P><P>请您右键点击桌面此电脑图标--管理--设备管理器--通用串行总线控制器 麻烦您看下面是否有USB打印支持 或者USB printing support，如果没有识别请换usb接口或者换usb线试试，然后再选择usb虚拟端口，</P><P>解压的驱动文件夹里勾选任意带齿轮的文件。</P> Fri, 22 Sep 2023 07:53:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-lian-jie-hou-zi-dong-da-yin/m-p/1254907#M278894 鱼柏卡 2023-09-22T07:53:18Z