https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257382#M279456 <P>我试过了对c盘的磁盘碎片整理，没有用，其他电脑可以正常扫描</P> Mon, 09 Oct 2023 07:15:36 GMT ANDYWANG 2023-10-09T07:15:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257323#M279434 <P>HP MFP179fnw扫描打印一体机采用有线网络与电脑连接，有一台电脑无法使用mfp scan从该打印机上扫描文档，报错</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="378D721C-F578-41FC-B047-74C3D9922EFE.jpeg" style="width: 1920px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97543iAB0B17E3815A2F8A/image-size/medium?v=v2&amp;px=400" role="button" title="378D721C-F578-41FC-B047-74C3D9922EFE.jpeg" alt="378D721C-F578-41FC-B047-74C3D9922EFE.jpeg" /></span></P><P> 此电脑c盘剩余空间很大，内存使用率仅占用一半，而且清理过c盘垃圾，将虚拟内存设在d盘，重装过官网最新的打印机和扫描驱动，问题还是存在，请教高手帮忙诊断一下问题。</P> Mon, 09 Oct 2023 03:27:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257323#M279434 ANDYWANG 2023-10-09T03:27:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257338#M279439 <P>您好</P><P>从软件提示来看，应该和保存路径所在的磁盘容量有关。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1696828014021.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97547i4DF91A09DFF13485/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1696828014021.png" alt="_0-1696828014021.png" /></span></P><P>如果确认路径磁盘剩余空间没有问题，建议通过系统工具，整理磁盘碎片后，重新测试。</P><P>当然，有条件可以换其它电脑测试，谢谢。</P><P>&nbsp;</P> Mon, 09 Oct 2023 05:09:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257338#M279439 双鱼座鲨鱼 2023-10-09T05:09:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257382#M279456 <P>我试过了对c盘的磁盘碎片整理，没有用，其他电脑可以正常扫描</P> Mon, 09 Oct 2023 07:15:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257382#M279456 ANDYWANG 2023-10-09T07:15:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257399#M279464 <P>您好</P><P>请先确认是否为软件问题。</P><P>建议在电脑上搜索wfs，然后用windows传真和扫描--新扫描测试扫描是否正常，谢谢。</P> Mon, 09 Oct 2023 07:59:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257399#M279464 双鱼座鲨鱼 2023-10-09T07:59:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257403#M279467 <P>wfs中找不到扫描仪，这台是连有线网的打印机，是不是wfs只能识别usb连接到电脑的扫描仪？</P> Mon, 09 Oct 2023 08:02:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257403#M279467 ANDYWANG 2023-10-09T08:02:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257408#M279470 <P>您好</P><P>wfs支持usb连接，也支持网络连接。</P><P>目前 来看，机器硬件没有问题，建议先删除之前安装的打印机驱动及软件，然后重新安装打印机软件后，重新测试打印/扫描，谢谢。</P> Mon, 09 Oct 2023 08:15:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1257408#M279470 双鱼座鲨鱼 2023-10-09T08:15:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1258086#M279698 <P>我通过重装为win10的系统解决了问题</P> Thu, 12 Oct 2023 07:14:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1258086#M279698 ANDYWANG 2023-10-12T07:14:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1258092#M279702 <P>感谢您的反馈，有问题请再联系我们。</P> Thu, 12 Oct 2023 07:37:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongmfp-scan-sao-miao-shi-wu-fa-bao-cun-tu-xiang/m-p/1258092#M279702 鱼柏卡 2023-10-12T07:37:50Z