https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258266#M279745 <P>算起来我们还有一台136nw也有这个问题，一开始正常了，隔一段时间就不能打印</P> Fri, 13 Oct 2023 05:46:55 GMT bojiang 2023-10-13T05:46:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258239#M279732 <P>打印机隔一时间就需要重启，才能正常打印,否则会提示打印机连接错误，请检查线缆或连接，打印机通过有线连接的电脑，电脑是苹果改成windows10，上次才换过一个USB连接线，现在又出现这个问题，中间相隔差不多一个月的时间。</P> Fri, 13 Oct 2023 03:36:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258239#M279732 bojiang 2023-10-13T03:36:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258247#M279737 <P>您好！</P><P>请问是打印机usb线直接连接电脑机身没有转换线吗，其他电脑连接有这个问题吗，136后面有n和w吗，如果有可以考虑网络连接，谢谢！</P> Fri, 13 Oct 2023 04:08:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258247#M279737 鱼柏卡 2023-10-13T04:08:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258263#M279743 <P>打印机usb线直接接的电脑，这台打印机是领导专用的，其他电脑没有连过，136nw型号，这台打印机不打算给别人使用的</P> Fri, 13 Oct 2023 05:36:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258263#M279743 bojiang 2023-10-13T05:36:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258266#M279745 <P>算起来我们还有一台136nw也有这个问题，一开始正常了，隔一段时间就不能打印</P> Fri, 13 Oct 2023 05:46:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258266#M279745 bojiang 2023-10-13T05:46:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258281#M279750 <P>您好！</P><P>请问两台136nw都是连接这台电脑出现问题吗，只连接一台电脑也可以网络连接的呢。</P><P>请在无法打印的时候确认打印机屏幕是否有报错，测试复印，请您右键点击电脑桌面此电脑图标--管理--设备管理器--通用串行总线控制器 麻烦您看下面是否有USB打印支持 或者USB printing support</P> Fri, 13 Oct 2023 06:22:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258281#M279750 鱼柏卡 2023-10-13T06:22:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258310#M279758 <P>两台打印机都是接单独的两台电脑，打印机屏蔽并没有任何报错，通过屏幕操作打印网络报告这些都是正常能打印的，就是在电脑上打印就不行</P> Fri, 13 Oct 2023 07:41:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258310#M279758 bojiang 2023-10-13T07:41:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258312#M279760 <P>您好！</P><P>请确认是否在惠普官网下载驱动双击安装</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP130/HP_Laser_MFP_131_133_135-138_Full_Software_and_Drivers_1.20.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP130/HP_Laser_MFP_131_133_135-138_Full_Software_and_Drivers_1.20.exe</A></P><P>如已安装，请右键点击桌面此电脑图标-控制面板-设备和打印机-右键点击驱动图标-打印机属性-端口 请拍照看看勾选了什么端口，谢谢！</P> Fri, 13 Oct 2023 08:01:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258312#M279760 鱼柏卡 2023-10-13T08:01:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258543#M279790 <P>是从官网下载的驱动，现在有没有新的固件可以升级下试试，这两台打印机，有一台一直是USB连接，有一台之前是网络连接也这样，后来改成USB连接也还是这样。</P> Mon, 16 Oct 2023 03:17:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258543#M279790 bojiang 2023-10-16T03:17:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258613#M279814 <P>您好！</P><P><SPAN>请在无法打印的时候测试复印，请您右键点击电脑桌面此电脑图标--管理--设备管理器--通用串行总线控制器 麻烦您看下面是否有USB打印支持 或者USB printing support</SPAN></P><P><SPAN>请右键点击桌面此电脑图标-属性-控制面板-设备和打印机-右键点击驱动图标-打印机属性-端口 请拍照看看勾选了什么端口，谢谢</SPAN></P><P>最新固件下载链接<A href="https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP130/MFP131_136series_V3.82.01.19.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/printers/MFP130/MFP131_136series_V3.82.01.19.zip</A></P><P>&nbsp;</P> Mon, 16 Oct 2023 07:36:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258613#M279814 鱼柏卡 2023-10-16T07:36:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258627#M279823 <P>固件升级呢</P> Mon, 16 Oct 2023 08:02:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258627#M279823 bojiang 2023-10-16T08:02:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258670#M279842 <P>您好！</P><P><STRONG><SPAN>注意事项：（固件升级有风险，请谨慎操作！）</SPAN></STRONG></P><P><SPAN>1&nbsp;</SPAN><SPAN>运行固件更新实用程序之前，请先通过电脑进行打印测试，以便确认电脑端是可以打印的。</SPAN></P><P><SPAN>2&nbsp;</SPAN><SPAN>在更新固件过程中，不能关闭激光一体机电源，确保电源稳定。</SPAN></P><P><SPAN>3&nbsp;</SPAN><SPAN>在更新固件过程中，不能使用激光一体机进行打印、复印、扫描操作。</SPAN></P><P><SPAN>4&nbsp;</SPAN><SPAN>在更新固件过程中，不能断开&nbsp;USB&nbsp;连接线，确保固件更新实用程序正常运行。</SPAN></P><P><SPAN>操作方法：</SPAN></P><P><SPAN>下载后请选中下载文件夹</SPAN><SPAN>右键选择解压</SPAN><SPAN>，建议解压前先将此文件</SPAN><SPAN>放入文件夹内，解压完成后可以看到文件夹内有四个文件，此时可以尝试更新打印机固件。</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1697448156457.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97914i0D640E8A52055464/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1697448156457.png" alt="_1-1697448156457.png" /></span></P><P>&nbsp;</P><P><SPAN>USB连接更新</SPAN><SPAN>：</SPAN></P><P><SPAN>确保打印机正常开机、电脑和打印机正常连接，拖到后缀名为</SPAN><SPAN>hd</SPAN><SPAN>以及</SPAN><SPAN>prn</SPAN><SPAN>的文件到</SPAN><SPAN>usblist2</SPAN><SPAN>文件处，电脑会快速闪过一个黑色窗口加载更新文件，然后打印机开始更新固件。请耐心等待更新完成，更新过程中打印机会</SPAN><SPAN>自动重启</SPAN><SPAN>，请等待打印机恢复正常待机状态。</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1697448112602.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97913i4F30AC9265CF00CA/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1697448112602.png" alt="_0-1697448112602.png" /></span></P><P>&nbsp;</P> Mon, 16 Oct 2023 09:23:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ge-yi-shi-jian-jiu-xu-yao-zhong-qi-cai-neng-zheng-chang-da-yin/m-p/1258670#M279842 鱼柏卡 2023-10-16T09:23:00Z