https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263333#M281175 <P>您好</P><P>麻烦打印测试页，确认是否有彩色，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1699943048605.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99234iADB0CC32075D4B42/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1699943048605.png" alt="_0-1699943048605.png" /></span></P><P>&nbsp;</P> Tue, 14 Nov 2023 06:24:36 GMT 双鱼座鲨鱼 2023-11-14T06:24:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1261775#M280755 <P>电脑是华为的&nbsp; &nbsp; 系统WIN11&nbsp; &nbsp; &nbsp; &nbsp; 打印机型号：HP smart tank 518&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;USB连接</P><P>乱码基本以打印Word文档为主，其他文件基本正常，偶尔乱码。打印第一份Word文档可以正常打印，但是当第一次打印完成，继续打印第二个文件开始就会出现乱码</P><P>（文件第一张是乱码，第二张就开始打黑色横条，一行一条，文件几张打几张横条。</P><P>&nbsp; &nbsp;<STRONG>乱码</STRONG>：; App Filename: C;"@PJL SET JOBATTR="AppName=AppTracking"@PJL SET JOBATTR="JObAC</P><P><STRONG>&nbsp; &nbsp;或者&nbsp; &nbsp; &nbsp; </STRONG>App Filename:Microsoft Word-;"@PJL SET JOBATTR="AppName=AppTracking"@PJL SE）</P><P>请问如何解决和处理，谢谢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231105133603.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98800i9DD421D274A75F9A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231105133603.jpg" alt="微信图片_20231105133603.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231105133705.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98802iC732F8C3EFC90302/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231105133705.jpg" alt="微信图片_20231105133705.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231105133718.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98801i55A9DD25D90FC261/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231105133718.jpg" alt="微信图片_20231105133718.jpg" /></span></P> Sun, 05 Nov 2023 05:37:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1261775#M280755 大刚518 2023-11-05T05:37:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1261804#M280762 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Sun, 05 Nov 2023 12:32:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1261804#M280762 双鱼座鲨鱼 2023-11-05T12:32:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262059#M280832 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231106204712.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98903i3350DBD73E71C47B/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231106204712.png" alt="微信图片_20231106204712.png" /></span></P> Mon, 06 Nov 2023 12:48:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262059#M280832 大刚518 2023-11-06T12:48:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262153#M280851 <P>您好<BR />您可以通过hp deskjet 1000驱动替换的方式测试一下。<BR />方法：<BR />1 下载 hp deskjet 1000 驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择usb009端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1699335859847.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98923iF16A4814DEBAEFCE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1699335859847.png" alt="_0-1699335859847.png" /></span></P><P>&nbsp;</P> Tue, 07 Nov 2023 05:45:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262153#M280851 双鱼座鲨鱼 2023-11-07T05:45:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262159#M280853 <P>这个链接下载下来是.exe的文件&nbsp; 没有解压的东西，找不到.inf的文件呀，并且它还识别不了我的打印机 只能跳过然后就是最没了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231107135147.png" style="width: 735px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98924i3D648311D4D5F1AF/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231107135147.png" alt="微信图片_20231107135147.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231107135432.png" style="width: 771px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98925iAF1F3A1E26373D33/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231107135432.png" alt="微信图片_20231107135432.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231107135533.png" style="width: 762px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98927i04A24B96DEEDA0DF/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231107135533.png" alt="微信图片_20231107135533.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231107135537.png" style="width: 752px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98926i8B6D5990A3323D1C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231107135537.png" alt="微信图片_20231107135537.png" /></span></P> Tue, 07 Nov 2023 05:56:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262159#M280853 大刚518 2023-11-07T05:56:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262329#M280907 <P>您好</P><P>请参考附件中的方法，不要双击运行dj1000的驱动，请手动添加打印机。</P><P>谢谢</P> Wed, 08 Nov 2023 06:02:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262329#M280907 双鱼座鲨鱼 2023-11-08T06:02:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262336#M280909 <P>您好，附件是一张图片吗？我手动添加也看不到您说的.inf的文件呀&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231108141056.png" style="width: 612px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98971i846286ADE3941610/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231108141056.png" alt="微信图片_20231108141056.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231108141100.png" style="width: 572px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98972i02728525F2DA0035/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231108141100.png" alt="微信图片_20231108141100.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231108141106.png" style="width: 618px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98973i199E8ADF9836F47C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231108141106.png" alt="微信图片_20231108141106.png" /></span></P> Wed, 08 Nov 2023 06:11:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262336#M280909 大刚518 2023-11-08T06:11:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262699#M281031 <P>您好</P><P>如果列表中可以看到dj1000，选择它，直接点下一步，安装即可，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1699597812699.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99062i2E0689641CD6E3B3/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1699597812699.png" alt="_0-1699597812699.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 10 Nov 2023 06:33:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1262699#M281031 双鱼座鲨鱼 2023-11-10T06:33:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263144#M281138 <P>非常感谢，用1000的驱动就没有乱码的问题，但是会有个新的问题，使用Word文档打印时并不能调整黑白打印和彩色打印，这个在哪里可以调整呢？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231113175927.png" style="width: 549px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99184i2D95AA5C846AA988/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231113175927.png" alt="微信图片_20231113175927.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231113175932.png" style="width: 549px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99186iD060DCF55B06372E/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231113175932.png" alt="微信图片_20231113175932.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231113175949.png" style="width: 475px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99185i99552929B37B81B0/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231113175949.png" alt="微信图片_20231113175949.png" /></span></P> Mon, 13 Nov 2023 10:00:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263144#M281138 大刚518 2023-11-13T10:00:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263333#M281175 <P>您好</P><P>麻烦打印测试页，确认是否有彩色，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1699943048605.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99234iADB0CC32075D4B42/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1699943048605.png" alt="_0-1699943048605.png" /></span></P><P>&nbsp;</P> Tue, 14 Nov 2023 06:24:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263333#M281175 双鱼座鲨鱼 2023-11-14T06:24:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263340#M281180 <P>有彩色的 ，PDF或者图片格式的文件都可以调整，就是Word文件没办法调整，比如word文档里是彩色的，我需要黑白打印，但是就没办法调。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231114143158.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99235i109FF0F719E78424/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231114143158.jpg" alt="微信图片_20231114143158.jpg" /></span></P> Tue, 14 Nov 2023 06:34:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263340#M281180 大刚518 2023-11-14T06:34:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263573#M281256 <P>您好</P><P>打印时，选择灰度打印即可。</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1700037486531.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99301iF8841EA579DCB1D2/image-size/large?v=v2&amp;px=999" role="button" title="_0-1700037486531.png" alt="_0-1700037486531.png" /></span></P><P>&nbsp;</P> Wed, 15 Nov 2023 08:38:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263573#M281256 双鱼座鲨鱼 2023-11-15T08:38:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263717#M281303 <P>好的 谢谢啦</P> Thu, 16 Nov 2023 07:33:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263717#M281303 大刚518 2023-11-16T07:33:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263909#M281361 <P>您好</P><P>期待反馈，谢谢。</P> Fri, 17 Nov 2023 07:23:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1263909#M281361 双鱼座鲨鱼 2023-11-17T07:23:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1311771#M296038 <P>我也是相同的问题，然后安装了1000驱动，不会出现这个问题，但是打印质量比较差，打印速度也特别慢，而且页面还有1cm的空白，跟之前的打印效果不一样</P> Sun, 06 Oct 2024 10:22:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1311771#M296038 一颗小秃头 2024-10-06T10:22:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312024#M296145 <P>您好</P><P>请下载并手动添加HP DeskJet Ink Advantage 5088，用HP DeskJet Ink Advantage 5088驱动测试打印，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/COL96741/HPEasyStart_16_7_5.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/COL96741/HPEasyStart_16_7_5.exe</A></P><P>&nbsp;</P> Tue, 08 Oct 2024 09:22:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312024#M296145 双鱼座鲨鱼 2024-10-08T09:22:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312049#M296159 <P>我下载了HP smart但是问题还是会出现，用1000不会出现问题，但是打印质量和速度过慢，目前使用的是</P><P>HP&nbsp;OfficeJet Pro 9010e<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241008143513.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/112339iA43C86E44ECFDFFE/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241008143513.jpg" alt="微信图片_20241008143513.jpg" /></span></P> Tue, 08 Oct 2024 11:35:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312049#M296159 一颗小秃头 2024-10-08T11:35:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312453#M296286 <P>您好</P><P>可以试试dj5088驱动，谢谢。</P> Thu, 10 Oct 2024 08:04:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-luan-ma-wen-ti-qing-jiao/m-p/1312453#M296286 双鱼座鲨鱼 2024-10-10T08:04:31Z