https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1264985#M281701 <P>您好</P><P>从问题描述来看，可能和扫描头有关，请尝试复位打印机后，重新测试。</P><P>复位方法：</P><P>关机</P><P>同时按住 上键 和取消键不要松手，开机</P><P>当面板出现NV字样，松手</P><P>然后，重新测试复印</P><P>如果问题依旧，可能是扫描头存在硬件问题，建议联系维修中心检测打印机。</P><P>给您带来不便，敬请谅解。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1700790034237.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99681i51143BB2AF971D3D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1700790034237.png" alt="_0-1700790034237.png" /></span></P><P>&nbsp;</P> Fri, 24 Nov 2023 01:44:04 GMT 双鱼座鲨鱼 2023-11-24T01:44:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1264935#M281693 <P><SPAN>在</SPAN>扫描或复印时在中间出现黑色条纹，宽约2cm，如下图，只用打印时则没有。请问如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231124000420.jpg" style="width: 601px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99663iBCBFC27A18B34DCC/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231124000420.jpg" alt="微信图片_20231124000420.jpg" /></span></P> Thu, 23 Nov 2023 16:07:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1264935#M281693 zhgddf 2023-11-23T16:07:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1264985#M281701 <P>您好</P><P>从问题描述来看，可能和扫描头有关，请尝试复位打印机后，重新测试。</P><P>复位方法：</P><P>关机</P><P>同时按住 上键 和取消键不要松手，开机</P><P>当面板出现NV字样，松手</P><P>然后，重新测试复印</P><P>如果问题依旧，可能是扫描头存在硬件问题，建议联系维修中心检测打印机。</P><P>给您带来不便，敬请谅解。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1700790034237.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99681i51143BB2AF971D3D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1700790034237.png" alt="_0-1700790034237.png" /></span></P><P>&nbsp;</P> Fri, 24 Nov 2023 01:44:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1264985#M281701 双鱼座鲨鱼 2023-11-24T01:44:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1266111#M282095 <P>进行了您所说的操作步骤后，并没有发生任何变化，问题依旧</P> Thu, 30 Nov 2023 11:33:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1266111#M282095 zhgddf 2023-11-30T11:33:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1266219#M282117 <P>您好</P><P>如果复位无效，可能是打印机的扫描头已经出现硬件问题，建议联系维修中心具体检测打印机。&nbsp;</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Fri, 01 Dec 2023 05:37:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-he-fu-yin-shi-you-shu-xiang-de-hei-tiao/m-p/1266219#M282117 双鱼座鲨鱼 2023-12-01T05:37:08Z