https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1265815#M281981 <P>一样的问题，都不知道去哪找客服，全是机器人。这个怎么解决？我要换墨盒？</P> Tue, 28 Nov 2023 12:22:32 GMT zuojiang 2023-11-28T12:22:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062330#M238482 <P>HP 智能连供 518 无线一体机打开前检修仓门后，墨车一直在左边初始位置，不自动往中间去，无法更换墨头。固件是最新固件，新机购入不到一个月，请问这是什么问题？还是需要其他操作？</P><P>（注：偶尔黑色墨盒报故障，显示屏图标不停闪烁，无法打印，在这墨头报故障时打开检修舱门。墨车会自动去中间指定位置，其他情况下打开检修舱门墨车无反应，无法换墨头）</P> Fri, 11 Dec 2020 11:38:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062330#M238482 kkkzzy 2020-12-11T11:38:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062631#M238529 <P>您好</P><P>如果打印头不报错的话，打开机器的墨盒检修门是无法取出打印头的。</P><P>麻烦您具体说明一下目前打印机遇到的问题，以方便帮助到您，谢谢。</P> Mon, 14 Dec 2020 07:06:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062631#M238529 双鱼座鲨鱼 2020-12-14T07:06:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062804#M238564 <P>现在的问题是：打印机不报错，功能正常，但是打印头打印效果不好，我打算更换一个新的墨头，打开检修门墨车在左侧初始位置，我无法取下墨头，更换不了。&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 请问我应该怎么做才能把墨车移动到中间，再把墨头拆下来更换？</P> Tue, 15 Dec 2020 02:53:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1062804#M238564 kkkzzy 2020-12-15T02:53:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1063378#M238651 <P>您好</P><P>麻烦您尝试清洁打印头三次后，重新测试打印效果</P><P>方法如下：</P><P>1. 在进纸盒中装入未使用过的 Letter 或 A4 普通白纸。<BR />2. 在 HP 打印机软件（可从开始菜单打开）中，单击窗口顶部的 打印和扫描 。<BR />3. 在打印部分中，单击维护打印机访问工具箱。<BR />4. 在工具箱上，单击设备服务选项卡，接着单击所需选项，然后按照屏幕上的说明操作。</P> Thu, 17 Dec 2020 09:47:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1063378#M238651 双鱼座鲨鱼 2020-12-17T09:47:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1265815#M281981 <P>一样的问题，都不知道去哪找客服，全是机器人。这个怎么解决？我要换墨盒？</P> Tue, 28 Nov 2023 12:22:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1265815#M281981 zuojiang 2023-11-28T12:22:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1265902#M282010 <P>您好</P><P>请参考：让打印头移动到中间，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="518常用操作.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/99911i8D47B42A1CA209AE/image-size/large?v=v2&amp;px=999" role="button" title="518常用操作.jpg" alt="518常用操作.jpg" /></span></P><P> </P> Wed, 29 Nov 2023 06:16:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1265902#M282010 双鱼座鲨鱼 2023-11-29T06:16:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266369#M282171 <P>你指的只打开盖板吧，另外这个图很糊我都看不到按钮的字，当然我应该没有按错。我电源一直按住不放，和5秒后放开再按取消和彩色复印，都不能移动到中间。而且我机器显示是HP Smart Tank 510 series，机器上是HP Smart Tank 518 。。。我录像了，请尽快解答，我这好久都用不了了，也没法换打印头</P><P><A href="https://vimeo.com/890552267?share=copy" target="_blank">https://vimeo.com/890552267?share=copy</A></P><P>&nbsp;</P> Sat, 02 Dec 2023 08:20:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266369#M282171 zuojiang 2023-12-02T08:20:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266596#M282227 <P>您好</P><P>非常抱歉，视频无法打开。</P><P>以上方法没有问题，而且本人也验证过。</P><P>本身上述方法是提供给专业维修人员使用的，普通用户建议多尝试几次。</P><P>如果问题仍无法解决，建议联系维修中心处理。</P><P>给您带来不便，敬请谅解。</P> Mon, 04 Dec 2023 05:32:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266596#M282227 双鱼座鲨鱼 2023-12-04T05:32:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266688#M282264 <P>这样能看了吧？哔哩哔哩&nbsp;&nbsp;<A href="https://www.bilibili.com/video/BV1uC4y1R7kQ/?vd_source=4bf3dba3fadc182e7406bc2382e19d8a" target="_blank">https://www.bilibili.com/video/BV1uC4y1R7kQ/?vd_source=4bf3dba3fadc182e7406bc2382e19d8a</A></P><P>&nbsp;</P><P>请回答我的问题：</P><P>1.&nbsp;<SPAN>我机器显示是HP Smart Tank 510 series，机器上是HP Smart Tank 518&nbsp;，什么情况？</SPAN></P><P><SPAN>2.&nbsp;我电源一直按住不放，和5秒后放开再按取消和彩色复印，都不能移动到中间。到底哪一个操作正确？或者说为什么操作无效？</SPAN></P> Mon, 04 Dec 2023 14:51:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266688#M282264 zuojiang 2023-12-04T14:51:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266799#M282308 <P>您好</P><P>操作的不对</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1701766594092.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100133iF3DA2B93DA876141/image-size/large?v=v2&amp;px=999" role="button" title="_0-1701766594092.png" alt="_0-1701766594092.png" /></span></P><P>完成以上操作后，再打开前盖，谢谢。</P> Tue, 05 Dec 2023 08:57:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-zhi-neng-lian-gong-518-wu-xian-yi-ti-ji-wu-fa-geng-huan-mo-tou/m-p/1266799#M282308 双鱼座鲨鱼 2023-12-05T08:57:01Z