https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266499#M282198 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" style="width: 554px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100069iB8B57369B0296639/image-dimensions/554x567?v=v2" width="554" height="567" role="button" title="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" alt="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" /></span></P> Sun, 03 Dec 2023 11:10:27 GMT 白高宏 2023-12-03T11:10:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266497#M282197 <P>&nbsp; &nbsp; 你好，我进行网络打印设置时，打印机到 HP Connected 的连接不稳定，一会能够连接上，不一会就掉线无法连接，提示：</P><TABLE><TBODY><TR><TD>打印机到 HP Connected 的连接</TD><TD>未连接</TD></TR></TBODY></TABLE><P>，打印机无法连接到服务器。 请检查 Internet 连接并重试。 如果仍然无法连接，请与设置打印机的人员联系。我用的是无线连接，确保网络正常，DNS1.1.1.1和1.0.0.1</P> Sun, 03 Dec 2023 11:07:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266497#M282197 白高宏 2023-12-03T11:07:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266499#M282198 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" style="width: 554px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100069iB8B57369B0296639/image-dimensions/554x567?v=v2" width="554" height="567" role="button" title="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" alt="a9f1aa2950d82bc5d1fc8c5b64c4e30.png" /></span></P> Sun, 03 Dec 2023 11:10:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266499#M282198 白高宏 2023-12-03T11:10:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266602#M282233 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P> Mon, 04 Dec 2023 06:32:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266602#M282233 双鱼座鲨鱼 2023-12-04T06:32:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266847#M282314 <P>问题依旧没有解决。</P> Wed, 06 Dec 2023 00:00:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266847#M282314 白高宏 2023-12-06T00:00:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266886#M282331 <P>您好！</P><P>可以考虑升级最新固件，如无效建议连接其他网络测试，谢谢！</P> Wed, 06 Dec 2023 03:29:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266886#M282331 鱼柏卡 2023-12-06T03:29:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266888#M282333 <P>你好，固件升级到最新了，网络换过两个，用手机热点也试过。</P> Wed, 06 Dec 2023 03:35:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266888#M282333 白高宏 2023-12-06T03:35:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266907#M282346 <P>您好!</P><P>请问您这边网络是移动、联通还是电信，更换的是同一网络公司的还是不同的呢?</P> Wed, 06 Dec 2023 04:21:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266907#M282346 鱼柏卡 2023-12-06T04:21:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266979#M282379 <P>你好，我用的两个网络是移动的，热点也是移动的。应该有解决办法吧？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 554px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100166iA515CB72F4947801/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ab07df4997f56f63a6f2b59dead935e.png" style="width: 301px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100165iB7D214776FE1AB19/image-size/large?v=v2&amp;px=999" role="button" title="ab07df4997f56f63a6f2b59dead935e.png" alt="ab07df4997f56f63a6f2b59dead935e.png" /></span></P> Wed, 06 Dec 2023 11:23:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266979#M282379 白高宏 2023-12-06T11:23:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266980#M282380 <P>看上有这个eprint功能才买的这款打印机，可是实现不了。</P><P>&nbsp;</P> Wed, 06 Dec 2023 11:25:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1266980#M282380 白高宏 2023-12-06T11:25:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267049#M282394 <P>您好</P><P>麻烦打印打印机的配置页，发图片给我，以便确认问题，谢谢。</P><P>&nbsp;</P> Thu, 07 Dec 2023 02:44:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267049#M282394 双鱼座鲨鱼 2023-12-07T02:44:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267330#M282475 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100281iC18F03F413A37917/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100282i32EA30D324F391DE/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100280iE861CAEE2834F92E/image-size/large?v=v2&amp;px=999" role="button" title="3.jpg" alt="3.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100283iE7EEAED9355DCE15/image-size/large?v=v2&amp;px=999" role="button" title="4.jpg" alt="4.jpg" /></span>请问是不是这个？</P> Fri, 08 Dec 2023 12:36:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267330#M282475 白高宏 2023-12-08T12:36:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267634#M282529 <P>您好</P><P>建议在设置选项中复位打印机后，重新配置打印机网络，重新开启web测试，谢谢。</P> Mon, 11 Dec 2023 07:21:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1267634#M282529 双鱼座鲨鱼 2023-12-11T07:21:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293702#M290623 <P>你好，我的打印机现在能获取到打印机的申请代码，请问下来如何操作？我是通过无线连接到互联网的，和这个有关系吗？是不是必须通过网线连接？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5c64fb8ac13bc64f99f893bae9531bc.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107356iBA9322F30FCED19C/image-size/large?v=v2&amp;px=999" role="button" title="5c64fb8ac13bc64f99f893bae9531bc.jpg" alt="5c64fb8ac13bc64f99f893bae9531bc.jpg" /></span></P> Wed, 05 Jun 2024 00:16:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293702#M290623 白高宏 2024-06-05T00:16:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293941#M290692 <P>您好</P><P>打印机已经开启web，请问目前还有什么问题？</P><P>&nbsp;</P> Thu, 06 Jun 2024 04:51:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293941#M290692 双鱼座鲨鱼 2024-06-06T04:51:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293943#M290693 <P>请问我如何实现远程打印？怎么操作？</P> Thu, 06 Jun 2024 05:54:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1293943#M290693 白高宏 2024-06-06T05:54:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294113#M290738 <P>您好</P><P>手机或电脑直接将需要打印的文件发送至以下邮箱即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1717743119206.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107452iC031A6992504084F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1717743119206.png" alt="_0-1717743119206.png" /></span></P><P>&nbsp;</P> Fri, 07 Jun 2024 06:52:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294113#M290738 双鱼座鲨鱼 2024-06-07T06:52:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294562#M290872 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20240611_230505.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107548i894DB1B2C421A983/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20240611_230505.jpg" alt="Screenshot_20240611_230505.jpg" /></span></P><P> 发送邮件后，提示ePrint作业已接收，但是无论等多久打印机不打印。与有线和无线接入互联网有关系吗？</P> Tue, 11 Jun 2024 15:12:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294562#M290872 白高宏 2024-06-11T15:12:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294699#M290926 <P>您好</P><P>麻烦换一个邮箱测试。</P><P>例如;163,263，谢谢。</P> Wed, 12 Jun 2024 08:18:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294699#M290926 双鱼座鲨鱼 2024-06-12T08:18:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294959#M290993 <P>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 你好，我用腾讯QQ邮箱和网易126邮箱都试过，不能打印。</P> Thu, 13 Jun 2024 23:24:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1294959#M290993 白高宏 2024-06-13T23:24:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1295064#M291020 <P>您好</P><P>有条件建议使用263或搜狐邮件测试一下，谢谢。</P><P>&nbsp;</P> Fri, 14 Jun 2024 07:08:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-OfficeJet-Pro-7740-Wide-Format-wang-luo-da-yin-wen-ti/m-p/1295064#M291020 双鱼座鲨鱼 2024-06-14T07:08:59Z