https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267790#M282571 <P>确保电脑和打印机在同一个网络环境，如果还是不行，可以换驱动试下</P> Tue, 12 Dec 2023 04:03:12 GMT 坏坏的笑 2023-12-12T04:03:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267780#M282564 <P>打印机总是脱机，无法打印文件，显示无法通讯？如何解决？</P> Tue, 12 Dec 2023 03:46:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267780#M282564 花重谨官城 2023-12-12T03:46:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267784#M282566 <P><SPAN>电脑中,控制面板--查看设备和打印机</SPAN></P> <P><SPAN>选中打印机，右键--打印机属性--端口</SPAN></P> <P><SPAN>请发送照片或截图</SPAN></P> Tue, 12 Dec 2023 03:50:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267784#M282566 坏坏的笑 2023-12-12T03:50:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267786#M282567 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-12-12 102322.png" style="width: 501px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100376i11B21CEAC95830F3/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-12-12 102322.png" alt="屏幕截图 2023-12-12 102322.png" /></span></P> Tue, 12 Dec 2023 03:53:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267786#M282567 花重谨官城 2023-12-12T03:53:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267788#M282569 <P>切换到TCP/IP端口试下</P> Tue, 12 Dec 2023 03:57:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267788#M282569 坏坏的笑 2023-12-12T03:57:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267789#M282570 <P>添加新端口，当时是好的。电脑关机再开机，就还是脱机状态。</P> Tue, 12 Dec 2023 04:01:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267789#M282570 花重谨官城 2023-12-12T04:01:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267790#M282571 <P>确保电脑和打印机在同一个网络环境，如果还是不行，可以换驱动试下</P> Tue, 12 Dec 2023 04:03:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267790#M282571 坏坏的笑 2023-12-12T04:03:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267795#M282573 <P>电脑和打印机在同一个网络下，其他3台电脑都没有问题，就我的电脑有问题。驱动换了好几个，也不行。</P> Tue, 12 Dec 2023 04:10:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267795#M282573 花重谨官城 2023-12-12T04:10:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267818#M282587 <P>打印机具体型号请帮忙提供一下，有线网络连接的还是无线网络连接的？<BR /><BR />如果是无线网络，是不是2.4G和5G混合了，使用同一个SSID？<BR /><BR />如果无线网络连接，可以用TCP/IP的端口设置，看是否还会出现这个问题</P> Tue, 12 Dec 2023 05:37:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267818#M282587 坏坏的笑 2023-12-12T05:37:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267934#M282626 <P>您好</P><P>打印机和电脑端驱动同时关闭snmp后，再重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="snmp.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100418i3BC5DE32F35DC72E/image-size/medium?v=v2&amp;px=400" role="button" title="snmp.jpg" alt="snmp.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="snmp2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100419iFAF8F4162132BF62/image-size/medium?v=v2&amp;px=400" role="button" title="snmp2.png" alt="snmp2.png" /></span></P> Tue, 12 Dec 2023 10:10:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267934#M282626 双鱼座鲨鱼 2023-12-12T10:10:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267940#M282630 <P>HP M281FDW,是无线连接。上午新添加的TCP标准端口，当时使用没有问题，下午就不能使用了，显示脱机。</P> Tue, 12 Dec 2023 10:28:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267940#M282630 花重谨官城 2023-12-12T10:28:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267942#M282632 <P>我试一下，谢谢。</P> Tue, 12 Dec 2023 10:34:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1267942#M282632 花重谨官城 2023-12-12T10:34:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268028#M282658 <P>您好</P><P>请参考图片，关闭snmp后重新测试，谢谢。</P> Wed, 13 Dec 2023 02:29:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268028#M282658 双鱼座鲨鱼 2023-12-13T02:29:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268144#M282700 <P>你好，这种方法设置后，打印机显示就绪，执行打印的时候显示挂起，过一会儿显示打印错误。</P> Wed, 13 Dec 2023 10:53:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268144#M282700 花重谨官城 2023-12-13T10:53:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268203#M282710 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。（281）</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 14 Dec 2023 02:07:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268203#M282710 双鱼座鲨鱼 2023-12-14T02:07:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268222#M282716 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2023-12-14 090810.png" style="width: 463px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100481i1FD0456F0920B9E8/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2023-12-14 090810.png" alt="屏幕截图 2023-12-14 090810.png" /></span></P> Thu, 14 Dec 2023 02:39:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268222#M282716 花重谨官城 2023-12-14T02:39:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268267#M282726 <P>您好</P><P>感谢配合</P><P>目前，打印机使用的是私有ip，不建议使用。</P><P>请确认电脑ip地址，子网掩码，网关分别是多少？（能连接internet的电脑）</P><P>&nbsp;</P> Thu, 14 Dec 2023 05:27:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268267#M282726 双鱼座鲨鱼 2023-12-14T05:27:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268285#M282730 <P>你好，需要怎么设置？</P> Thu, 14 Dec 2023 06:36:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268285#M282730 花重谨官城 2023-12-14T06:36:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268770#M282911 <P>您好</P><P>打印机不建议使用私有ip。</P><P>如果电脑能上网，可以参考一下电脑端的设置。</P><P>谢谢</P> Mon, 18 Dec 2023 07:55:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-tuo-ji/m-p/1268770#M282911 双鱼座鲨鱼 2023-12-18T07:55:24Z