https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269406#M283142 <P>您好</P><P>可尝试将计算机名换成电脑ip地址后，重新测试。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1703211130803.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100794i33EB1E0F9767CD0E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1703211130803.png" alt="_0-1703211130803.png" /></span></P><P>如果问题依旧，请告之打印机，电脑的ip地址，子网掩码，网关分别是多少，谢谢。</P><P>&nbsp;</P> Fri, 22 Dec 2023 02:13:10 GMT 双鱼座鲨鱼 2023-12-22T02:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269399#M283140 <P>扫面到共享文件夹失败，其他计算机可以访问共享文件夹</P><P>系统为Windows 10 专业版</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cestbon_Tiger_1-1703210193963.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100790iCA683C0D4C83C9F0/image-size/medium?v=v2&amp;px=400" role="button" title="Cestbon_Tiger_1-1703210193963.png" alt="Cestbon_Tiger_1-1703210193963.png" /></span></P><P>所有权限都已经勾选</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cestbon_Tiger_0-1703210059253.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100789i872FAFCE4C8B2B3E/image-size/medium?v=v2&amp;px=400" role="button" title="Cestbon_Tiger_0-1703210059253.png" alt="Cestbon_Tiger_0-1703210059253.png" /></span></P><P>尝试使用IP地址都不行</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cestbon_Tiger_2-1703210320923.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100791i7A66F96D85DAC8BB/image-size/medium?v=v2&amp;px=400" role="button" title="Cestbon_Tiger_2-1703210320923.png" alt="Cestbon_Tiger_2-1703210320923.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 22 Dec 2023 02:01:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269399#M283140 Cestbon_Tiger 2023-12-22T02:01:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269406#M283142 <P>您好</P><P>可尝试将计算机名换成电脑ip地址后，重新测试。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1703211130803.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100794i33EB1E0F9767CD0E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1703211130803.png" alt="_0-1703211130803.png" /></span></P><P>如果问题依旧，请告之打印机，电脑的ip地址，子网掩码，网关分别是多少，谢谢。</P><P>&nbsp;</P> Fri, 22 Dec 2023 02:13:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269406#M283142 双鱼座鲨鱼 2023-12-22T02:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269407#M283143 <P>已经试过了</P> Fri, 22 Dec 2023 02:14:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269407#M283143 Cestbon_Tiger 2023-12-22T02:14:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269411#M283144 <P>您好</P><P>请告之打印机的ip地址，子网掩码，网关分别是多少，谢谢。</P> Fri, 22 Dec 2023 02:41:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269411#M283144 双鱼座鲨鱼 2023-12-22T02:41:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269419#M283150 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Cestbon_Tiger_0-1703214719421.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100797i032F73D6DB6F21E5/image-size/medium?v=v2&amp;px=400" role="button" title="Cestbon_Tiger_0-1703214719421.png" alt="Cestbon_Tiger_0-1703214719421.png" /></span></P><P>&nbsp;</P> Fri, 22 Dec 2023 03:12:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269419#M283150 Cestbon_Tiger 2023-12-22T03:12:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269450#M283163 <P>您好</P><P>感谢配合</P><P>建议通过一条网线将打印机和电脑直接连接，然后重新配置扫描到网络文件夹。</P><P>如果问题依旧，请将打印机恢复出厂后，重新配置打印机网络后，再重新测试，谢谢。</P> Fri, 22 Dec 2023 06:04:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-mian-dao-gong-xiang-wen-jian-jia-shi-bai-qi-ta-ji-suan-ji-ke-yi-fang-wen-gong-xiang-wen-jian-jia/m-p/1269450#M283163 双鱼座鲨鱼 2023-12-22T06:04:02Z