https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269500#M283182 <P>您好</P><P>请问windows传真和扫描，扫描效果是否正常。</P><P>如果windows传真和扫描扫描效果正常，建议重新安装打印机完整版驱动后，再重新通过hp scan测试扫描，谢谢。</P> Fri, 22 Dec 2023 09:00:12 GMT 双鱼座鲨鱼 2023-12-22T09:00:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269377#M283135 <P>之前扫描一切正常，现在重新安装后，扫描文档整页，但实际扫描后保存的文档内容总是很小很小的一个区域，设置肯定没问题，因为机器也用了好长时间了，重置机器后还是这样，打印一切正常，用的自动进纸器，原来也有这种情况，但时好时坏</P> Thu, 21 Dec 2023 22:52:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269377#M283135 希望之舟 2023-12-21T22:52:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269389#M283137 <P>您好</P><P>请参考图片，检查以下选项：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1703209154392.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100788i0CB7A4F1EE1ECA93/image-size/large?v=v2&amp;px=999" role="button" title="_0-1703209154392.png" alt="_0-1703209154392.png" /></span></P><P>如果确认设置正确，请打开windows 传真和扫描，用windows传真和扫描测试扫描效果是否正常，谢谢。</P> Fri, 22 Dec 2023 01:40:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269389#M283137 双鱼座鲨鱼 2023-12-22T01:40:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269495#M283180 <P>设置肯定没有任何问题的，因为已经用了一年多了，这种情况之前也有出现过，就是用自动进纸器放入文稿扫描显示的内容只是原稿很小的一个范围，而且这个范围位置及大小不固定，第二张会显示整个页面，但页面明显的倾斜厉害，但事实页面是很正的，而且扫描时肯定扫描到了整个页面的，你看我发的截图就能看出不正常，用平板扫描一切正常。刚用了WIN11自带的扫描，自动进纸器放入文稿连续 扫描正常，但因为自带的扫描只能储存单张图片文件，不能储存连续的PDF文件，所以连续扫描页面很不方便的。win系统和HP扫描软件都是重新安装的，设置不会有什么问题。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1703233470836.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100823iC359099795435D04/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1703233470836.png" alt="_0-1703233470836.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1703233481859.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100824i49A8F4F389890D71/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1703233481859.png" alt="_1-1703233481859.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1703233490207.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100825i0C2360C3E58627C5/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1703233490207.png" alt="_2-1703233490207.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1703233493965.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100826i3108D9C8759D3CAE/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1703233493965.png" alt="_3-1703233493965.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1703233499039.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100827i4A2C85927B2028BE/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1703233499039.png" alt="_4-1703233499039.png" /></span></P><P>&nbsp;</P> Fri, 22 Dec 2023 08:26:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269495#M283180 希望之舟 2023-12-22T08:26:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269500#M283182 <P>您好</P><P>请问windows传真和扫描，扫描效果是否正常。</P><P>如果windows传真和扫描扫描效果正常，建议重新安装打印机完整版驱动后，再重新通过hp scan测试扫描，谢谢。</P> Fri, 22 Dec 2023 09:00:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HPMFP-M480sao-miao-zong-shi-sao-miao-bu-zheng-chang/m-p/1269500#M283182 双鱼座鲨鱼 2023-12-22T09:00:12Z