https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270949#M283621 <P>在之前已经设置过了。问题依然存在。</P><P>&nbsp;</P> Wed, 03 Jan 2024 07:15:05 GMT Jr_ 2024-01-03T07:15:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270945#M283618 <P>之前打印机小程序可正常使用，今天突然显示脱机，打印机显示ip被占用，我手动更改了ip后，网络摘要显示就绪，但web服务依然无法使用。</P><P>已对wifi 2.4g网络进行过相关配置</P><P>且固件也已经升级到了最新</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jr__0-1704264180595.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101208i745223071F2954D9/image-size/medium?v=v2&amp;px=400" role="button" title="Jr__0-1704264180595.png" alt="Jr__0-1704264180595.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jr__1-1704264348058.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101209iA78E7EAFA3071E00/image-size/medium?v=v2&amp;px=400" role="button" title="Jr__1-1704264348058.png" alt="Jr__1-1704264348058.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jr__2-1704264404329.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101210iD52E02323E097CE0/image-size/medium?v=v2&amp;px=400" role="button" title="Jr__2-1704264404329.png" alt="Jr__2-1704264404329.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 03 Jan 2024 06:47:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270945#M283618 Jr_ 2024-01-03T06:47:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270948#M283620 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。（已适合的选项可忽略）</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Wed, 03 Jan 2024 07:13:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270948#M283620 双鱼座鲨鱼 2024-01-03T07:13:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270949#M283621 <P>在之前已经设置过了。问题依然存在。</P><P>&nbsp;</P> Wed, 03 Jan 2024 07:15:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270949#M283621 Jr_ 2024-01-03T07:15:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270958#M283626 <P>您好</P><P>建议将打印机恢复出厂设置后，重新将其加入wifi。</P><P>然后再重新开启web，打印信息页测试一下，谢谢。</P> Wed, 03 Jan 2024 07:54:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270958#M283626 双鱼座鲨鱼 2024-01-03T07:54:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270978#M283637 <P>好的，我尝试一下，过后给您回复。</P> Wed, 03 Jan 2024 08:51:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270978#M283637 Jr_ 2024-01-03T08:51:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270983#M283640 <P>如何将其回复出厂设置呢</P> Wed, 03 Jan 2024 09:09:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1270983#M283640 Jr_ 2024-01-03T09:09:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271090#M283677 <P>您好</P><P>方法如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1704346080981.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101245i2060FEFA0AFD5A9F/image-size/large?v=v2&amp;px=999" role="button" title="_0-1704346080981.png" alt="_0-1704346080981.png" /></span></P><P>通过ip地址登录后，在系统标签中操作即可，谢谢。</P> Thu, 04 Jan 2024 05:31:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271090#M283677 双鱼座鲨鱼 2024-01-04T05:31:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271535#M283816 <P>已经将打印机恢复出厂设置，并又重新接入WiFi了，但启用web服务时，依旧显示连接错误。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Jr__0-1704676026604.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101359iC597E4842E9F1024/image-size/medium?v=v2&amp;px=400" role="button" title="Jr__0-1704676026604.png" alt="Jr__0-1704676026604.png" /></span></P><P>&nbsp;</P> Mon, 08 Jan 2024 01:07:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271535#M283816 Jr_ 2024-01-08T01:07:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271881#M283940 <P>您好</P><P>有条件，建议更换网络环境后重新测试。</P><P>推荐联通宽带。</P><P>如果问题依旧，建议联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Tue, 09 Jan 2024 10:08:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/m104w-web-fu-wu-xian-shi-lian-jie-cuo-wu-wu-fa-da-yin-xin-xi-ye/m-p/1271881#M283940 双鱼座鲨鱼 2024-01-09T10:08:13Z