https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271796#M283908 <P>公司有2台一样型号配置的HP Color LaserJet Flow E78330，其中一台最近因为技术故障原因，升级的固件后，发现无法从网页浏览器来访问，始终是拒绝访问。同样另外一台就很正常可以访问，网络的设置除了IP以外，都是相同的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HP_Prt.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101421iD1BE05B6728767C5/image-size/large?v=v2&amp;px=999" role="button" title="HP_Prt.png" alt="HP_Prt.png" /></span></P> Tue, 09 Jan 2024 05:53:02 GMT ShanghaiClient 2024-01-09T05:53:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271796#M283908 <P>公司有2台一样型号配置的HP Color LaserJet Flow E78330，其中一台最近因为技术故障原因，升级的固件后，发现无法从网页浏览器来访问，始终是拒绝访问。同样另外一台就很正常可以访问，网络的设置除了IP以外，都是相同的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HP_Prt.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101421iD1BE05B6728767C5/image-size/large?v=v2&amp;px=999" role="button" title="HP_Prt.png" alt="HP_Prt.png" /></span></P> Tue, 09 Jan 2024 05:53:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271796#M283908 ShanghaiClient 2024-01-09T05:53:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271803#M283911 <P>您好</P><P>麻烦打印（网络）配置页，发图片给我。</P><P>同时，请确认电脑ping打印机ip能否ping通？</P><P>谢谢</P> Tue, 09 Jan 2024 06:14:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271803#M283911 双鱼座鲨鱼 2024-01-09T06:14:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271821#M283915 <P>感谢您的回复，我打印了2份配置页，发现了不同。有问题的打印机上的 TCP/IP的 Primary DNS和Secondary DNS都没有生效，但是我在打印机的配置窗口上却有这个DNS IP设置。很奇怪为什么？（红色的圈是有问题的打印机，电脑ping是可以通的，也可以打印文件。）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HP_ip.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101424iB8BA857135A3F80D/image-size/large?v=v2&amp;px=999" role="button" title="HP_ip.jpg" alt="HP_ip.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dns.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101425iBA303C4FB00B05DC/image-size/large?v=v2&amp;px=999" role="button" title="dns.jpg" alt="dns.jpg" /></span>&nbsp;</P><P>&nbsp;</P> Tue, 09 Jan 2024 07:04:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271821#M283915 ShanghaiClient 2024-01-09T07:04:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271940#M283958 <P>今天找到了原因，请看图片。这个修改为了auto IP就好了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IP.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101450i255831F8ECF688D0/image-size/large?v=v2&amp;px=999" role="button" title="IP.jpg" alt="IP.jpg" /></span></P> Wed, 10 Jan 2024 02:58:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1271940#M283958 ShanghaiClient 2024-01-10T02:58:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1272009#M283974 <P>感谢反馈</P> Wed, 10 Jan 2024 06:36:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-E78330wu-fa-cong-wang-luo-liu-lan-qi-fang-wen/m-p/1272009#M283974 双鱼座鲨鱼 2024-01-10T06:36:45Z