https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275191#M284841 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lordan_0-1706776690519.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102369i384673C0AE17CAE0/image-size/medium?v=v2&amp;px=400" role="button" title="lordan_0-1706776690519.png" alt="lordan_0-1706776690519.png" /></span>公司有200多人 大部分都是Windows的电脑20多台是mac电脑 这个问题也不是一直存在的 大概打印机是去年3月份安装的差不多10月份才开始出现这个问题&nbsp; 之前以为是部分电脑的驱动有问题导致的但是今年一月份新加了一台同型号的打印机这台打印机只是接入了公司网络并没有任何电脑的驱动里面添加了这台打印机的ip 但是这个新的打印机也是自动出这两页的文件</P><P>&nbsp;</P> Thu, 01 Feb 2024 08:41:43 GMT lordan 2024-02-01T08:41:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275162#M284833 <P>打印机是接入在公司的有线网络 每天都会自动打印这两页文件 而且有时不止一份&nbsp; 不知道是因为什么原因<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102362iCFA9ED8E98E83EF9/image-size/large?v=v2&amp;px=999" role="button" title="打印机.jpg" alt="打印机.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机乱码1.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102363i0263DECC94067E89/image-size/large?v=v2&amp;px=999" role="button" title="打印机乱码1.jpg" alt="打印机乱码1.jpg" /></span></P> Thu, 01 Feb 2024 06:56:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275162#M284833 lordan 2024-02-01T06:56:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275189#M284840 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。（281）</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 01 Feb 2024 08:36:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275189#M284840 双鱼座鲨鱼 2024-02-01T08:36:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275191#M284841 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lordan_0-1706776690519.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102369i384673C0AE17CAE0/image-size/medium?v=v2&amp;px=400" role="button" title="lordan_0-1706776690519.png" alt="lordan_0-1706776690519.png" /></span>公司有200多人 大部分都是Windows的电脑20多台是mac电脑 这个问题也不是一直存在的 大概打印机是去年3月份安装的差不多10月份才开始出现这个问题&nbsp; 之前以为是部分电脑的驱动有问题导致的但是今年一月份新加了一台同型号的打印机这台打印机只是接入了公司网络并没有任何电脑的驱动里面添加了这台打印机的ip 但是这个新的打印机也是自动出这两页的文件</P><P>&nbsp;</P> Thu, 01 Feb 2024 08:41:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275191#M284841 lordan 2024-02-01T08:41:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275244#M284855 <P>您好</P><P>请先确认打印机ip地址，如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1706840701022.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102383iDAB880657DA55253/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1706840701022.png" alt="_0-1706840701022.png" /></span></P><P>添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P><P>然后重新测试打印。</P><P>如果问题依旧，您可以通过安装系统自带的 hp&nbsp;color laserjet 2700驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择刚才添加的端口-下一步-厂商选择hp - 型号选择 hp&nbsp;color laserjet 2700 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp&nbsp;color laserjet 2700测试打印，谢谢。</P><P>&nbsp;</P> Fri, 02 Feb 2024 02:27:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275244#M284855 双鱼座鲨鱼 2024-02-02T02:27:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275247#M284858 <P>两台打印机ip分别是10.15.100.101跟102 驱动里面ip是正确的&nbsp; 关键是102这个ip的打印机是新加的 没有任何电脑的驱动里面添加过这个ip 但是102这个打印机还是会不定时自动打印出来这两页乱码</P> Fri, 02 Feb 2024 02:53:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275247#M284858 lordan 2024-02-02T02:53:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275275#M284869 <P>您好</P><P>可以尝试给新安装的打印机换一个ip地址试试。</P><P>排除网络问题，可以尝试安装系统自带的hp color laserjet 2700驱动测试，谢谢。</P> Fri, 02 Feb 2024 05:25:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-mei-tian-hui-zi-dong-da-yin-liang-ye-wen-jian-yi-ye-shi-luan-ma-yi-ye-shi-da-yin-ji-de-yi-xie-she-zhi/m-p/1275275#M284869 双鱼座鲨鱼 2024-02-02T05:25:12Z