https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276329#M285166 <P>HP DeskJet 5820 打印机之前一直使用良好，今天打不出黄色了，其他彩色跟着出现显示异常问题，用清洁墨盒功能清洁几遍后，红蓝色显示稍有好转，黄色还是缺失，打印不出来。不缺墨，不知道是什么问题呢？</P> Sat, 17 Feb 2024 12:49:37 GMT Geremizy 2024-02-17T12:49:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276329#M285166 <P>HP DeskJet 5820 打印机之前一直使用良好，今天打不出黄色了，其他彩色跟着出现显示异常问题，用清洁墨盒功能清洁几遍后，红蓝色显示稍有好转，黄色还是缺失，打印不出来。不缺墨，不知道是什么问题呢？</P> Sat, 17 Feb 2024 12:49:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276329#M285166 Geremizy 2024-02-17T12:49:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276332#M285169 <P>您好</P><P>从故障描述来看，目前打印机的打印头（墨盒）仍存在堵塞问题。</P><P>如果清洁后，打印效果有所改善，可尝试继续清洁，直至效果正常。</P><P>如果清洁无效，不排除打印头存在问题，可能需要进行更换，建议联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 17 Feb 2024 13:03:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276332#M285169 双鱼座鲨鱼 2024-02-17T13:03:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276334#M285170 <P>清洁后，打印效果确实提升不少，清洁了六次，显示效果一次比一次好，但是黄色一直没有，这个还需要一直再清洁下去吗？直至黄色出现？</P><P>多谢答复。</P> Sat, 17 Feb 2024 13:22:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276334#M285170 Geremizy 2024-02-17T13:22:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276354#M285171 <P>您好</P><P>建议检查黄色供墨管道，如果其中没有空气，建议继续清洁测试。</P><P>如果管道内有气泡，可以记录气泡位置，清洁2-3次后，确认气泡位置有无变化。</P><P>无变化：建议重新安装打印头后，重新测试。</P><P>有变化：仍无黄色，建议联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P> Sun, 18 Feb 2024 01:41:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276354#M285171 双鱼座鲨鱼 2024-02-18T01:41:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276834#M285317 <P>检查供墨管后，无气泡，再次清洁了两遍，黄色终于出来了，打印文件颜色正常了，但是现在感觉彩色颜色中还有白色横线，并且文字打印出来后，感觉比较虚，不是很清晰？这个文字虚的问题如何解决呢？</P> Tue, 20 Feb 2024 10:43:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276834#M285317 Geremizy 2024-02-20T10:43:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276933#M285350 <P>您好</P><P>麻烦打印质量页，发图片给我，以便确认是否需要校准打印头，谢谢。</P> Wed, 21 Feb 2024 08:11:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276933#M285350 双鱼座鲨鱼 2024-02-21T08:11:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276994#M285377 <P>我打印了三个页面，然后用打印机的扫描出来的，您看看问题咋样。。。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Scan1.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102864i31F5FC135F118B1A/image-size/large?v=v2&amp;px=999" role="button" title="Scan1.jpg" alt="Scan1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Scan2.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102863i1AD6C4F1BF7168D1/image-size/large?v=v2&amp;px=999" role="button" title="Scan2.jpg" alt="Scan2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Scan3.jpg" style="width: 566px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102862i1FBD312A5C77DC4B/image-size/large?v=v2&amp;px=999" role="button" title="Scan3.jpg" alt="Scan3.jpg" /></span></P> Wed, 21 Feb 2024 12:51:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1276994#M285377 Geremizy 2024-02-21T12:51:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1277091#M285409 <P>您好</P><P>感谢配合</P><P>从质量页来看，打印机仍存在打印头堵塞现象。</P><P>如果墨水量充足，建议清洁2-3次打印头后，再重新测试打印效果。</P> Thu, 22 Feb 2024 07:08:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1277091#M285409 双鱼座鲨鱼 2024-02-22T07:08:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1302553#M293417 <P>我的5820也是缺黄色，清洁10次还是没有黄色，是不是打印头坏了</P> Wed, 31 Jul 2024 07:31:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1302553#M293417 萧逸来了 2024-07-31T07:31:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1302557#M293420 <P>你这个还可以，清洁几次后颜色出来了，我这个清洁一二十次了，就是缺色</P> Wed, 31 Jul 2024 07:34:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1302557#M293420 萧逸来了 2024-07-31T07:34:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1303194#M293602 <P>您好</P><P>如果清洁打印头超过10次，问题依旧。</P><P>建议等待4个小时后，再做2-3次清洁打印头的操作。</P><P>如果问题依旧，可以需要更换打印头，建议联系维修中心具体检测打印机。</P> Mon, 05 Aug 2024 09:26:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1303194#M293602 双鱼座鲨鱼 2024-08-05T09:26:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1303221#M293615 <P>按照hp工程师的说法，打印这么多次还没有，你这个应该就是需要更换打印头了。。。</P> Mon, 05 Aug 2024 12:38:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-5820-da-yin-ji-zhi-qian-yi-zhi-shi-yong-liang-hao-jin-tian-da-bu-chu-huang-se-le-qi-ta-cai-se-gen-zhe-chu-xian-xian-shi-yi-chang-wen-ti/m-p/1303221#M293615 Geremizy 2024-08-05T12:38:33Z