https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276545#M285209 <P>无提示或代码，始终蓝屏。</P><P>已确认为主板故障，需要更换。</P><P>谢谢。</P> Sun, 18 Feb 2024 11:18:39 GMT TH5C 2024-02-18T11:18:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276359#M285174 <P>春节前正常使用。</P><P>春节期间关机（未断电）3天，</P><P>按电源键开机后，蓝屏，无提示，</P><P>断电重启，数据线连接均无反应，始终通电蓝屏</P><P>网络搜索无果，特来求助</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240218095109.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102718i852173AA5CC96997/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20240218095109.jpg" alt="微信图片_20240218095109.jpg" /></span></P> Sun, 18 Feb 2024 01:55:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276359#M285174 TH5C 2024-02-18T01:55:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276403#M285182 <P>您好</P><P>建议重启打印机重新测试。</P><P>如果问题依旧，可尝试通过usb方式连接打印机，重新安装打印机驱动。</P><P>安装过程中，如果打印机无法联机，打印机存在硬件问题可能性较大，需要维修。</P><P>如果安装过程中提示错误或代码，请截图，发图片给我，以便确认问题，谢谢。</P> Sun, 18 Feb 2024 03:12:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276403#M285182 双鱼座鲨鱼 2024-02-18T03:12:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276545#M285209 <P>无提示或代码，始终蓝屏。</P><P>已确认为主板故障，需要更换。</P><P>谢谢。</P> Sun, 18 Feb 2024 11:18:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276545#M285209 TH5C 2024-02-18T11:18:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276812#M285309 <P>感谢反馈，后续需要帮忙请及时联系我们。</P><P>&nbsp;</P> Tue, 20 Feb 2024 07:33:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP4678-lan-ping-wu-fan-ying/m-p/1276812#M285309 双鱼座鲨鱼 2024-02-20T07:33:27Z