https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279190#M286022 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="能打印的电脑.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103416i83F7295194DE2588/image-size/medium?v=v2&amp;px=400" role="button" title="能打印的电脑.png" alt="能打印的电脑.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="不能打印的电脑.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103417i0DFE7A37ACDFC18A/image-size/medium?v=v2&amp;px=400" role="button" title="不能打印的电脑.png" alt="不能打印的电脑.png" /></span></P><P>&nbsp;</P><P>我只截图了M428f的相关信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103418i8908D5ECE7849C89/image-size/medium?v=v2&amp;px=400" role="button" title="打印机.png" alt="打印机.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="端口.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103419i75F55CC1238C26A5/image-size/medium?v=v2&amp;px=400" role="button" title="端口.png" alt="端口.png" /></span></P> Wed, 06 Mar 2024 02:01:50 GMT SongShu 2024-03-06T02:01:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279088#M285997 <P>LaserJet Pro M428f和OfficeJet Pro 7740 series在打印文档时，发送任务到打印机，打印队列挂起文档为0，没有打印</P><P>多次重启无效，重装HP Smart无效，设备中删除打印机重新添加无效，无法打印测试页</P><P>其他人可以连接并正常打印</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 05 Mar 2024 07:46:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279088#M285997 SongShu 2024-03-05T07:46:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279090#M285999 <P>您好</P><P>请分别确认能打印电脑，不能打印的电脑，还有打印机的ip地址，子网掩码，网关分别是多少？</P><P>同时，请在不能打印的电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 05 Mar 2024 08:09:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279090#M285999 双鱼座鲨鱼 2024-03-05T08:09:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279190#M286022 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="能打印的电脑.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103416i83F7295194DE2588/image-size/medium?v=v2&amp;px=400" role="button" title="能打印的电脑.png" alt="能打印的电脑.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="不能打印的电脑.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103417i0DFE7A37ACDFC18A/image-size/medium?v=v2&amp;px=400" role="button" title="不能打印的电脑.png" alt="不能打印的电脑.png" /></span></P><P>&nbsp;</P><P>我只截图了M428f的相关信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103418i8908D5ECE7849C89/image-size/medium?v=v2&amp;px=400" role="button" title="打印机.png" alt="打印机.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="端口.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103419i75F55CC1238C26A5/image-size/medium?v=v2&amp;px=400" role="button" title="端口.png" alt="端口.png" /></span></P> Wed, 06 Mar 2024 02:01:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279190#M286022 SongShu 2024-03-06T02:01:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279469#M286113 <P>鲨工救救我<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Thu, 07 Mar 2024 02:11:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279469#M286113 SongShu 2024-03-07T02:11:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279616#M286173 <P>您好</P><P>如下图：请点击 添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成，然后重新测试打印。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1709803253245.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103549i5F7BCD5A4743223F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1709803253245.png" alt="_0-1709803253245.png" /></span></P><P>如果问题依旧，在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-选择刚才添加的端口-下一步-厂商选择hp - 型号选择 hp laserjet 2300 - 下一步 - 下一步安装至完成即可。</P><P>然后用 hp laserjet 2300测试打印，谢谢。</P> Thu, 07 Mar 2024 09:23:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1279616#M286173 双鱼座鲨鱼 2024-03-07T09:23:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1280662#M286461 <P>鲨工你好，已添加打印机ip为端口，依然无法打印测试页或文件</P><P>手动添加打印机时没有Laserjet2300这一选项</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 13 Mar 2024 06:53:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1280662#M286461 SongShu 2024-03-13T06:53:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1281167#M286588 <P>使用USB线连接也无法打印<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Fri, 15 Mar 2024 08:02:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1281167#M286588 SongShu 2024-03-15T08:02:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1281649#M286714 <P>您好</P><P>感谢配合，厂商选择hp后，如果找不到hp laserjet 2300，请点击：windows 更新。</P><P>等待更新完成后，重新选择hp laserjet 2300，谢谢。</P> Mon, 18 Mar 2024 08:46:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/LaserJet-Pro-M428f-heOfficeJet-Pro-7740-series-zai-da-yin-wen-dang-shi-fa-song-ren-wu-dao-da-yin-ji/m-p/1281649#M286714 双鱼座鲨鱼 2024-03-18T08:46:15Z