https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279833#M286235 <P>您好</P><P>麻烦测试一下复印功能是否正常。</P><P>同时，请下载并安装以下扫描驱动，重新测试扫描，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe</A></P><P>&nbsp;</P> Fri, 08 Mar 2024 08:42:58 GMT 双鱼座鲨鱼 2024-03-08T08:42:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279532#M286139 <DIV class=""><DIV class="">HP LaserJet MFP M28-M31，安装驱动程序后只能扫描1页，扫描第2页，扫描仪工作（即扫描仪在做扫描的动作），但扫描结果不出来。再次安装驱动程序，任然只能扫描第1页，后面继续再扫描还是不出来结果</DIV></DIV> Thu, 07 Mar 2024 05:59:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279532#M286139 北投少女Alin 2024-03-07T05:59:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279554#M286149 <P>您好</P><P>麻烦分别使用 windows传真和扫描/hp scan/hp smart 测试扫描。</P><P>操作过程中遇到问题，请发图片给我，谢谢。</P> Thu, 07 Mar 2024 06:34:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279554#M286149 双鱼座鲨鱼 2024-03-07T06:34:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279573#M286153 <P>&nbsp;</P><P>1、windows传真和扫描，扫描完啥也没出来</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_1-1709793738418.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103535i2E61967454772747/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_1-1709793738418.png" alt="Alin_1-1709793738418.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_2-1709793768384.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103536iF5E94D00D1C4B53D/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_2-1709793768384.png" alt="Alin_2-1709793768384.png" /></span></P><P>&nbsp;</P><P>2、<SPAN>hp smart</SPAN>扫描，扫完显示取消扫描，我什么也没点</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_3-1709794065452.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103537iA0D1EF8B5F2C231F/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_3-1709794065452.png" alt="Alin_3-1709794065452.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_5-1709794159618.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103540iCCF05F8B3F8EAA0F/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_5-1709794159618.png" alt="Alin_5-1709794159618.png" /></span></P><P>&nbsp;</P><P>3、<SPAN>hp scan扫描，扫出来是空白</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_6-1709794230865.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103541i04A53DF856A8BE5B/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_6-1709794230865.png" alt="Alin_6-1709794230865.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Alin_7-1709794247086.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103542i27D586FBEC7C9DD6/image-size/medium?v=v2&amp;px=400" role="button" title="Alin_7-1709794247086.png" alt="Alin_7-1709794247086.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 07 Mar 2024 06:50:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279573#M286153 北投少女Alin 2024-03-07T06:50:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279696#M286188 <P>怎么不回我了？</P> Fri, 08 Mar 2024 00:19:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279696#M286188 北投少女Alin 2024-03-08T00:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279833#M286235 <P>您好</P><P>麻烦测试一下复印功能是否正常。</P><P>同时，请下载并安装以下扫描驱动，重新测试扫描，谢谢。</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe</A></P><P>&nbsp;</P> Fri, 08 Mar 2024 08:42:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M28-M31da-yin-ji-sao-miao-wen-ti/m-p/1279833#M286235 双鱼座鲨鱼 2024-03-08T08:42:58Z