https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280386#M286372 <P>型号是HP Color LaserJet cp2552&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240311_155057.jpg" style="width: 3648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103745iE942B8E3461D7C84/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240311_155057.jpg" alt="IMG_20240311_155057.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240311_150728.jpg" style="width: 3648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103747i3672644303F1BED6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240311_150728.jpg" alt="IMG_20240311_150728.jpg" /></span></P><P> </P> Tue, 12 Mar 2024 02:25:06 GMT woq 2024-03-12T02:25:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280311#M286351 <P>打印机打印不了，电脑ping不到打印机IP，打印机一启动，就一直重复一些流程，hp的加载完后显示ready，然后就跳到79 service error的界面，点其他按钮都没反应，就这么重复操作着，看个打印机IP都有点困难，看到IP就又会跳回79 service error</P> Mon, 11 Mar 2024 11:21:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280311#M286351 woq 2024-03-11T11:21:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280368#M286365 <P>您好</P><P>麻烦帮忙重新确认一下打印机型号，例如：HP Color LaserJet 2550n Printer。</P><P>或者打印机型号部分拍照发图片给我，以便确认问题，谢谢。</P> Tue, 12 Mar 2024 01:53:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280368#M286365 双鱼座鲨鱼 2024-03-12T01:53:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280386#M286372 <P>型号是HP Color LaserJet cp2552&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240311_155057.jpg" style="width: 3648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103745iE942B8E3461D7C84/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240311_155057.jpg" alt="IMG_20240311_155057.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240311_150728.jpg" style="width: 3648px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/103747i3672644303F1BED6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240311_150728.jpg" alt="IMG_20240311_150728.jpg" /></span></P><P> </P> Tue, 12 Mar 2024 02:25:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280386#M286372 woq 2024-03-12T02:25:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280404#M286379 <P>您好</P><P>从图片来看，打印机的耗材粉量低/通讯故障。</P><P>可尝试复位打印机后，重新测试。</P><P>方便拍照打印机型号部分吗?<BR />发图片给我，以便确认复位方法。</P><P>谢谢</P> Tue, 12 Mar 2024 03:13:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/79-service-error-he-49-service-error/m-p/1280404#M286379 双鱼座鲨鱼 2024-03-12T03:13:52Z