https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281584#M286693 <P>您好</P><P>请问您咨询的是扫描到邮箱功能吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1710740289092.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104064iF973FBB3A0F08ABD/image-size/large?v=v2&amp;px=999" role="button" title="_0-1710740289092.png" alt="_0-1710740289092.png" /></span></P><P>麻烦提供一下操作过程截图，以便确认问题，谢谢。</P><P>&nbsp;</P> Mon, 18 Mar 2024 05:40:37 GMT 双鱼座鲨鱼 2024-03-18T05:40:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281227#M286610 <P>非常令人疲惫，找半天找不到惠普打印机的官方400电话，永远都是电脑的400</P><P>我觉得最奇怪的功能就是需要删除“扫描发送到邮箱”这个功能下添加的旧邮箱，没有这个邮箱主人当时个人设置的PIN码，</P><P>无法删除旧邮箱，当邮箱地址达到极限后，不删除就无法添加新邮箱</P><P>真的十分令人疲惫，大概几个小时都解决不了，找不到客服入口，找不到一个人工客服，不停的有傻机器人重复各种不相关的选项</P><P>非常极致的体检</P> Fri, 15 Mar 2024 10:47:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281227#M286610 claudiagao 2024-03-15T10:47:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281229#M286612 <P>遇到了同样的问题，尝试</P><P>● 从列表中删除---需要输入PIN</P><P>● 删除帐户---需要输入PIN</P><P><SPAN>●登录打印机web---本地邮件列表里面是空的，找不到打印机上储存的旧邮件地址</SPAN></P><P>&nbsp;</P><P><SPAN>甚至恢复出厂设置后旧邮件地址还在，联系不到那个邮箱当时注册人的话就是无解死循环</SPAN></P> Fri, 15 Mar 2024 10:54:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281229#M286612 claudiagao 2024-03-15T10:54:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281584#M286693 <P>您好</P><P>请问您咨询的是扫描到邮箱功能吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1710740289092.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104064iF973FBB3A0F08ABD/image-size/large?v=v2&amp;px=999" role="button" title="_0-1710740289092.png" alt="_0-1710740289092.png" /></span></P><P>麻烦提供一下操作过程截图，以便确认问题，谢谢。</P><P>&nbsp;</P> Mon, 18 Mar 2024 05:40:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281584#M286693 双鱼座鲨鱼 2024-03-18T05:40:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281603#M286696 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8664.JPG" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104072i684F998C14F904DA/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8664.JPG" alt="IMG_8664.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8665.JPG" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104073i949A1353AB314602/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8665.JPG" alt="IMG_8665.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8667.JPG" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104074i35873EDE81AD04B0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8667.JPG" alt="IMG_8667.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8668.JPG" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104071iD84CEA13F4DE392E/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8668.JPG" alt="IMG_8668.JPG" /></span></P><P>是的，扫描到邮箱功能，需要从现有邮件地址列表中删除已离职员工邮箱（已注销）</P> Mon, 18 Mar 2024 06:06:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281603#M286696 claudiagao 2024-03-18T06:06:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281755#M286747 <P>您好</P><P>建议复位打印机后，重新测试，谢谢。</P> Tue, 19 Mar 2024 03:13:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1281755#M286747 双鱼座鲨鱼 2024-03-19T03:13:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282023#M286850 <P><SPAN>打印机复位方法： 打印机就绪时，打印机面板上连续按4次返回键--support menu--按support menu找 reset menu--ok--semi full reset--ok</SPAN></P><P><SPAN>-------------------------</SPAN></P><P><SPAN>已按此方法进行复位，结果还是有旧邮箱地址存在，而且删不掉</SPAN></P> Wed, 20 Mar 2024 03:54:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282023#M286850 claudiagao 2024-03-20T03:54:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282116#M286899 <P>您好！</P><P>建议联系使用人看看邮箱是否收到PIN码，如不行，建议联系当地惠普授权维修中心。</P> Wed, 20 Mar 2024 09:21:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282116#M286899 鱼柏卡 2024-03-20T09:21:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282318#M286998 <P>由于邮箱已注销，无法获取PIN了，我联系惠普维修中心吧</P> Thu, 21 Mar 2024 08:43:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282318#M286998 claudiagao 2024-03-21T08:43:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282340#M287004 <P>您好</P><P>从目前的问题来看，该机器应该是被账号绑定了，可以联系之前使用者登录账号，解绑打印机。</P><P>如果账号也无法登录，请尝试执行以下操作：</P><P>1.在下面 Link 中，进入 HP 网站， <A href="https://www.hp.com/cn-zh/privacy/privacy.html" target="_blank">https://www.hp.com/cn-zh/privacy/privacy.html</A> 这个是 HP 的隐私声明。<BR />2.找到“ 行使您的权力并联系我们” 这个地方有提供联系HP 的方法：联系 HP 隐私及数据保护办公室主任或者邮<BR />寄信件到对应国家地址；</P> Thu, 21 Mar 2024 10:03:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-jue-de-zui-qi-guai-de-gong-neng-jiu-shi-xu-yao-shan-chu-sao-miao-fa-song-dao-jiu-you-xiang-mei-you-ge-ren-she-zhi-dePIN-ma-wu-fa-shan-chu-jiu-you-xiang-wu-fa-tian-jia-xin-you/m-p/1282340#M287004 双鱼座鲨鱼 2024-03-21T10:03:27Z