https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281788#M286763 <P>我拆下打印头，将打印头放在纸巾上，能看到黑色墨水被纸巾吸收，印迹和打印喷头的长度一样，但是打印机就是打印不出黑色，请问还有什么原因造成这个情况。</P> Tue, 19 Mar 2024 05:19:49 GMT 堕落的精灵 2024-03-19T05:19:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268022#M282653 <P>4种墨水满仓状态，使用系统工具打印质量诊断页，普通A4纸张上只打印出来，蓝红黄3个色块，无黑色色块及文字。使用系统工具清洗过墨盒3次，还是一样效果。更改打印效果质量，使用高质量效果，打印校准页，出来比较淡的黑色，镂空文字（边框黑色，中间空白的文字）。使用EXCEL表格，在表格中底色改为红，黄，蓝+黑色文字，只显示出来红黄蓝底色，文字无显示。求大神解决方案，是黑色堵了还是黑色打印头坏了。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印质量诊断页结果" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100434i11E3DE67768C6515/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202312130954161.jpg" alt="打印质量诊断页结果" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印质量诊断页结果</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印诊断信息结果" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100435iB4B6704A5AA5A9B3/image-size/large?v=v2&amp;px=999" role="button" title="8f306d4ddbf8a28df5101aeb40f7ea2.jpg" alt="打印诊断信息结果" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印诊断信息结果</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印诊断信息结果" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100436i587F0251A1D221E6/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202312130954171.jpg" alt="打印诊断信息结果" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印诊断信息结果</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2022.02.23买的打印字，原装墨水" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100437i67EA8F8AC831CB4A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202312130954172.jpg" alt="2022.02.23买的打印字，原装墨水" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">2022.02.23买的打印字，原装墨水</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印校正页结果" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100438i6A2A527E5F15D73D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_202312130954173.jpg" alt="打印校正页结果" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印校正页结果</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印EXCEL内容结果" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100439i47C859BAFA78CA8B/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20231213100108.jpg" alt="打印EXCEL内容结果" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印EXCEL内容结果</span></span></P> Wed, 13 Dec 2023 02:08:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268022#M282653 堕落的精灵 2023-12-13T02:08:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268023#M282654 <P>您好</P><P>目前来看，应该是黑色打印头存在堵塞现象。</P><P>建议清洁3-5次打印头后，重新测试。</P><P>如果问题依旧，需要联系维修中心具体检测打印机。</P><P>给您带来不便，敬请谅解。</P> Wed, 13 Dec 2023 02:11:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268023#M282654 双鱼座鲨鱼 2023-12-13T02:11:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268037#M282665 <P>我已经清洁过3次，需要再次清洁么？是否需要手动拆下打印机头清洁？</P> Wed, 13 Dec 2023 03:14:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268037#M282665 堕落的精灵 2023-12-13T03:14:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268200#M282707 <P>按照你的方法，我昨天回家用程序清洗了墨盒，大概有4个轮回，每次都是彻底清洗3次。但是结果还是跟之前一样，打印质量一般的话，是看不到黑色，打印质量选择高品质，则能看到比较淡的黑色。跟之前照片一样，没有什么改善？接下来否是要拆下打印头或者黑色墨盒进行物理清洗？请指教。</P><P>&nbsp;</P> Thu, 14 Dec 2023 01:55:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268200#M282707 堕落的精灵 2023-12-14T01:55:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268201#M282708 <P>另外，打印机会吞纸，按理说都是一次进一张纸，但是我看到好几次，都是几张纸一起进去，然后一起出来。这个是什么问题引起的，请告知下，谢谢。</P> Thu, 14 Dec 2023 01:56:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268201#M282708 堕落的精灵 2023-12-14T01:56:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268202#M282709 <P>您好</P><P>如果清洁打印头无效，个人用户不建议取下打印头，建议联系维修中心处理。</P><P>多张进纸问题：有条件可以换80g纸测试（因为进纸器很窄，不建议个个清洁进纸组件）。</P><P>如果问题依旧，建议联系维修中心具体检测打印机。</P><P>这是维修中心查询链接：<BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解</P> Thu, 14 Dec 2023 02:01:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1268202#M282709 双鱼座鲨鱼 2023-12-14T02:01:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281788#M286763 <P>我拆下打印头，将打印头放在纸巾上，能看到黑色墨水被纸巾吸收，印迹和打印喷头的长度一样，但是打印机就是打印不出黑色，请问还有什么原因造成这个情况。</P> Tue, 19 Mar 2024 05:19:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281788#M286763 堕落的精灵 2024-03-19T05:19:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281789#M286764 <P>您好</P><P>可能是打印头内部加热原件损坏有关。</P><P>&nbsp;</P> Tue, 19 Mar 2024 05:21:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281789#M286764 双鱼座鲨鱼 2024-03-19T05:21:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281805#M286770 <P>如果黑色墨管空墨了，会造成这种现象么？在搬动过程中竖起来搬过，这个会不会引起墨管里面的墨倒流？</P><P>&nbsp;</P> Tue, 19 Mar 2024 06:09:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281805#M286770 堕落的精灵 2024-03-19T06:09:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281829#M286777 <P>您好</P><P>非常抱歉，黑头打印头具体损坏原因在线无法确认。</P><P>从打印效果来看，应该是黑色打印头的问题。</P> Tue, 19 Mar 2024 06:51:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1281829#M286777 双鱼座鲨鱼 2024-03-19T06:51:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282009#M286844 <P>黑色打印头我拆下来过，喷头能正常出墨，没有堵住。把喷墨口放在纸巾上，印出来的黑色形状和喷墨口长度一致，长方形比较清晰。运输过程中有竖起来过，这个行为会导致黑色墨水供应不上么？</P> Wed, 20 Mar 2024 02:49:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282009#M286844 堕落的精灵 2024-03-20T02:49:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282011#M286846 <P>好的，我尝试下更换打印头试试看</P><P>&nbsp;</P> Wed, 20 Mar 2024 02:58:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282011#M286846 堕落的精灵 2024-03-20T02:58:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282104#M286893 <P>您好！建议联系当地惠普授权维修中心。</P> Wed, 20 Mar 2024 08:41:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282104#M286893 鱼柏卡 2024-03-20T08:41:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282167#M286916 <P>你好，工程师，昨天我去拆卸了打印机，发现是墨管里面没有墨了，但是那个黄色抽墨器已经遗失，该如何低成本排空墨管里的空气？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240321084822.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104212i4A3367917EA83422/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240321084822.jpg" alt="微信图片_20240321084822.jpg" /></span></P> Thu, 21 Mar 2024 00:48:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282167#M286916 堕落的精灵 2024-03-21T00:48:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282290#M286982 <P>您好</P><P>正常情况下，清洁打印头即可排除管道中的空气。</P><P>当然，如果打印头不出墨除外。</P><P>&nbsp;</P> Thu, 21 Mar 2024 07:17:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282290#M286982 双鱼座鲨鱼 2024-03-21T07:17:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282298#M286987 <P>黑色整根管子都空了。。。其他彩色的也空了一半。那现在测试打印出来的墨水其实是墨盒里面的墨水是么？如果彩色墨盒里面的墨水没了，彩色也打印不出来了是吧。</P> Thu, 21 Mar 2024 07:32:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282298#M286987 堕落的精灵 2024-03-21T07:32:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282300#M286988 <P>您好</P><P>如果管道本身漏气，或安装打印机后，供墨系统漏气（可能是打印头问题造成），清洁操作无法排除管道中的空气，所以建议联系维修中心具体检测打印机。</P> Thu, 21 Mar 2024 07:36:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-puSmart-Tank-510cai-da-bu-chu-hei-se/m-p/1282300#M286988 双鱼座鲨鱼 2024-03-21T07:36:28Z