https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282054#M286866 <P>您好！</P><P>请问是否在官网下载全功能软件和驱动程序进行安装，</P><P>请在控制面板-查看设备和打印机 右键点击驱动图标-打印机属性（五个字）-端口 拍照看看勾选的什么端口，谢谢！</P> Wed, 20 Mar 2024 06:25:10 GMT 鱼柏卡 2024-03-20T06:25:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1281987#M286833 <P>公司本地局域网络，早些时候设置可以打印作业，近期发现不能打印作业。本地网络中其他用户可用网络打印机正常打印作业。驱动也重新安装了，打印机也删除和再次添加，电脑中也能看到打印机，也能登录网页管理和设置打印机，除了不能打印外其余操作都正常。在文档中发送打印命令，打印机无打印作业，甚至测试页也打印不出来。不知何原因造成这种情况，望各位大师们能解决！</P> Wed, 20 Mar 2024 02:02:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1281987#M286833 233打印机用户 2024-03-20T02:02:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282054#M286866 <P>您好！</P><P>请问是否在官网下载全功能软件和驱动程序进行安装，</P><P>请在控制面板-查看设备和打印机 右键点击驱动图标-打印机属性（五个字）-端口 拍照看看勾选的什么端口，谢谢！</P> Wed, 20 Mar 2024 06:25:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282054#M286866 鱼柏卡 2024-03-20T06:25:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282194#M286925 <P>是不是管网下载的全功能软件驱动程序我不知道，打印机是链接在另一个同事电脑上的，并插有网线，另外，还有其他电脑通过局域网都能连接打印机及打印作业，我们的操作方式都是同样在：设置-设备-打印机和扫描仪--添加打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="233_1-1710985839991.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104222iC24E9D3C78D0E3C2/image-size/medium?v=v2&amp;px=400" role="button" title="233_1-1710985839991.png" alt="233_1-1710985839991.png" /></span></P><P>我与其他同事均显示同样且正常，就是打印文档时打印机无打印作业输出。</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="233_2-1710985979839.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104223i2661DA239BDBA73E/image-size/medium?v=v2&amp;px=400" role="button" title="233_2-1710985979839.png" alt="233_2-1710985979839.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="233_3-1710985995220.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104224iDA498AED6DA5BA52/image-size/medium?v=v2&amp;px=400" role="button" title="233_3-1710985995220.png" alt="233_3-1710985995220.png" /></span></P><P>（局域网中查询到打印机的IP地址是：192.168.1.10，也尝试过更换用词端口，但也是同样结果）</P><P>，谢谢！请回复</P> Thu, 21 Mar 2024 01:56:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282194#M286925 233打印机用户 2024-03-21T01:56:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282197#M286926 <P>同样是惠普打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="233_1-1710986367349.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104226i91C278C4ED932CAC/image-size/medium?v=v2&amp;px=400" role="button" title="233_1-1710986367349.png" alt="233_1-1710986367349.png" /></span></P><P>&nbsp;</P><P>图示型号，也是通过局域网中连接的打印机，功能一切正常，也可正常打印。</P> Thu, 21 Mar 2024 02:00:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282197#M286926 233打印机用户 2024-03-21T02:00:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282198#M286927 <P>您好</P><P>请在上图点击：添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P><P>然后重新测试打印</P><P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P><P>谢谢</P> Thu, 21 Mar 2024 02:00:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282198#M286927 双鱼座鲨鱼 2024-03-21T02:00:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282202#M286930 <P>我已按照你说的方式操作过了，还是同样的结果。如果驱动有问题的话局域网内其他电脑也都没有安装完整版驱动，操作方式和驱动加载完全一样。（完整版驱动我昨天才删除，同样也不能打印）。早些时候我是可以打印的，不知最近什么原因不能打印了，电脑也没做其他处理。</P> Thu, 21 Mar 2024 02:11:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282202#M286930 233打印机用户 2024-03-21T02:11:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282205#M286933 <P>您好</P><P>请在电脑上打开hp smart，请在hp smart中确认打印是否正常。</P><P>同时，请分别提供可以打印和不能打印的电脑的ip地址，子网掩码，网关。</P><P>谢谢</P> Thu, 21 Mar 2024 02:20:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282205#M286933 双鱼座鲨鱼 2024-03-21T02:20:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282314#M286995 <P>无法安装<SPAN>hp smart，一直显示加载中，甚至是闪退。IP地址、子网掩码、网关为自动获取。</SPAN></P> Thu, 21 Mar 2024 08:31:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282314#M286995 233打印机用户 2024-03-21T08:31:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282317#M286997 <P>您好</P><P>请问网络中其中电脑打印是否正常。</P><P>&nbsp;</P> Thu, 21 Mar 2024 08:40:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282317#M286997 双鱼座鲨鱼 2024-03-21T08:40:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282333#M287001 <P>其他电脑打印正常</P> Thu, 21 Mar 2024 09:33:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282333#M287001 233打印机用户 2024-03-21T09:33:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282335#M287003 <P>您好</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>安装过程麻烦截图，发图片给我，以便确认问题，谢谢。</P> Thu, 21 Mar 2024 09:47:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1282335#M287003 双鱼座鲨鱼 2024-03-21T09:47:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1347290#M306916 <P>HT1708打印机同样存在上述问题，按照提示方法无法解决问题，打印机显示 未脱机，打印作业发布正常，发布作业后显示打印作业已完成但打印机并未作业，</P> Mon, 09 Jun 2025 07:56:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1347290#M306916 CCCHA 2025-06-09T07:56:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1347313#M306924 <P>此问题已回复，请不要重复提问，谢谢。</P> Mon, 09 Jun 2025 10:31:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-zuo-ye-ming-ling-fa-song-hou-da-yin-ji-wu-zuo-ye-dong-zuo/m-p/1347313#M306924 双鱼座鲨鱼 2025-06-09T10:31:15Z