https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282429#M287040 <P>您好</P><P>请在打印机就绪时，按打印机面板上的信息键（字母 i ）。</P><P>然后将打印出的信息页拍照，发图片给我，以便确认问题，谢谢。</P> Fri, 22 Mar 2024 01:34:07 GMT 双鱼座鲨鱼 2024-03-22T01:34:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282381#M287019 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1711062449019.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104265i324BD52047CFBBED/image-size/large?v=v2&amp;px=999" role="button" title="1711062449019.png" alt="1711062449019.png" /></span></P> Thu, 21 Mar 2024 23:13:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282381#M287019 Funtale 2024-03-21T23:13:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282422#M287037 <P>请问当前是网络连接的打印机，还是USB线连接的打印机？<BR /><BR />网络连接打印机的话，可以添加TCP/IP端口</P> <P><SPAN>在</SPAN><SPAN>打印机上按一下信息键，打印</SPAN><SPAN>网络信息页</SPAN><SPAN>。</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_5-1711070778956.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104280i3B54B6AC9DD938A5/image-size/medium?v=v2&amp;px=400" role="button" title="_5-1711070778956.png" alt="_5-1711070778956.png" /></span></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_6-1711070802063.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104281iB3D61C86A91C3A98/image-size/medium?v=v2&amp;px=400" role="button" title="_6-1711070802063.png" alt="_6-1711070802063.png" /></span></P> <P>&nbsp;</P> <P><SPAN>之后打印机就会自动打印出</SPAN><SPAN>网络配置页</SPAN><SPAN>，查看中间的打印机</SPAN><SPAN>IP地址</SPAN><SPAN>。如果</SPAN><SPAN>IP为0</SPAN><SPAN>说明无线</SPAN><SPAN>未连接</SPAN><SPAN>，请将打印机连接无线网络</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_7-1711070806287.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104282i5D4B6BD61352390C/image-size/medium?v=v2&amp;px=400" role="button" title="_7-1711070806287.png" alt="_7-1711070806287.png" /></span></P> <P>&nbsp;</P> <P><SPAN>有IP地址，在电脑上打开浏览器在</SPAN><SPAN>网址栏输入打印机获取的IP地址</SPAN><SPAN>回车访问</SPAN><SPAN>打印机EWS管理界面（如下图）</SPAN><SPAN>，能够正常访问说明网络通讯正常；如果无法访问请确认</SPAN><SPAN>打印机和电脑是否连接同一路由器</SPAN><SPAN>是否在同一网段</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_8-1711070830841.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104283i500EBA277384A073/image-size/medium?v=v2&amp;px=400" role="button" title="_8-1711070830841.png" alt="_8-1711070830841.png" /></span></P> <P>&nbsp;</P> <DIV id="tinyMceEditor_0" class="mceNonEditable lia-copypaste-placeholder">&nbsp;</DIV> <P><SPAN>进入控制面板，打开设备和打印机界面以后，选中对应打印机图标右键选择<FONT color="#FF0000"><STRONG>打印机属性</STRONG></FONT>。打开打印机属性后，在</SPAN><SPAN>端口页面</SPAN><SPAN>中确认端口选择</SPAN><SPAN>添加端口</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1711070670797.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104276i7F370730A3EAE5FB/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1711070670797.png" alt="_1-1711070670797.png" /></span></P> <P><SPAN>选择</SPAN><SPAN>Standard</SPAN><SPAN>&nbsp;TCP/IP P</SPAN><SPAN>ort</SPAN><SPAN>点击</SPAN><SPAN>新端口</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1711070680775.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104277i97D1D7D28B29BFF1/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1711070680775.png" alt="_2-1711070680775.png" /></span></P> <P><SPAN>出现添加标准T</SPAN><SPAN>CP/IP</SPAN><SPAN>端口向导，点击</SPAN><SPAN>下一步</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1711070693772.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104278iBEEAF242717ED1C1/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1711070693772.png" alt="_3-1711070693772.png" /></span></P> <P><SPAN>输入刚刚看到的I</SPAN><SPAN>P</SPAN><SPAN>地址，点击</SPAN><SPAN>下一步直至完成即可</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1711070701945.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104279iA14C7B1A313568FD/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1711070701945.png" alt="_4-1711070701945.png" /></span></P> <P>&nbsp;</P> Fri, 22 Mar 2024 01:27:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282422#M287037 坏坏的笑 2024-03-22T01:27:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282429#M287040 <P>您好</P><P>请在打印机就绪时，按打印机面板上的信息键（字母 i ）。</P><P>然后将打印出的信息页拍照，发图片给我，以便确认问题，谢谢。</P> Fri, 22 Mar 2024 01:34:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282429#M287040 双鱼座鲨鱼 2024-03-22T01:34:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282779#M287140 <P>感谢解惑；</P><P>因为学校使用的校园网，覆盖广，人员多，打印机连接路由器总是出问题，后来我就改使用打印机自带的热点，使用电脑连接打印机的WiFi热点，进行打印；</P><P>这种打印方式感觉也不太稳定，有一段时间挺好的，突然就出现了中途停止的情况，过两天就又可以使用。</P><P>并且电脑连接打印机的热点，电脑有时候会自动将其断开（我推测是因为打印机自带的热点，没有上网功能，电脑就自动断开WiFi了），这种情况有时候会在打印中途、打印间隙出现，也会同时导致打印机打印一半停止的情况，请问一下这种情况该如何解决呢？</P> Sun, 24 Mar 2024 12:39:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282779#M287140 Funtale 2024-03-24T12:39:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282913#M287174 <P>您好</P><P>针对您的使用环境，建议使用usb方式连接打印机和电脑。</P><P>谢谢</P><P>&nbsp;</P> Mon, 25 Mar 2024 06:51:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/ji-qi-he-dian-nao-shang-mei-you-ren-he-ti-shi-da-yin-yi-ban-tu-ran-ting-zhi-yi-ka-yi-ka-de-bu-dong-zui-hou-zhi-jie-tui-zhi-yi-jing-chi-xu-hao-ji-ci-le/m-p/1282913#M287174 双鱼座鲨鱼 2024-03-25T06:51:42Z