https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283321#M287293 <P>这些方法都尝试过，没用</P> Wed, 27 Mar 2024 04:43:06 GMT 熊猫不烧香 2024-03-27T04:43:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283230#M287271 <P>三天前我们换了办公室，电脑和打印机都一起搬了，之后不到一天时间就不能打印了，其他同事都能正常用这台打印机，唯独我的电脑不行，每次打印都提示打印完成，但是打印机只有初始动作，之后就不进纸了，更不打印。尝试过在控制面板删除后重新添加打印机、尝试过无线网络换有线网络、尝试过你们官网提供的其他驱动，都不行。</P><P>工作太忙，每天都有很多文件需要打印，望尽快回复，最好是提供人工远程协助，谢谢</P> Tue, 26 Mar 2024 11:54:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283230#M287271 熊猫不烧香 2024-03-26T11:54:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283231#M287272 <P>我有疑惑的是你换USB线连接也不能正常打印？干脆删除原来的驱动重新安装使用打印机。</P> Tue, 26 Mar 2024 13:15:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283231#M287272 WDH 2024-03-26T13:15:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283250#M287276 <P>如果需要人工远程支持，建议联系人工服务获取帮助</P> Wed, 27 Mar 2024 00:27:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283250#M287276 坏坏的笑 2024-03-27T00:27:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283321#M287293 <P>这些方法都尝试过，没用</P> Wed, 27 Mar 2024 04:43:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283321#M287293 熊猫不烧香 2024-03-27T04:43:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283338#M287297 <P>您好</P><P>请在不能打印的电脑上打开电脑上的控制面板--设备和打印机--找到tank 518打印机图标。</P><P>右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，以便确认问题。</P><P>谢谢</P> Wed, 27 Mar 2024 06:32:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283338#M287297 双鱼座鲨鱼 2024-03-27T06:32:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283353#M287307 <P>如果打印机有动作，没出纸，那么还是驱动的问题，建议完全卸载，然后按住驱动试试。</P> <P>如果需要远程，可以联系微信客服咨询。</P> Wed, 27 Mar 2024 07:02:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-SMART-TANK-518dian-nao-huan-de-fang-hou-wu-fa-da-yin/m-p/1283353#M287307 Tsingddi 2024-03-27T07:02:10Z