https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283379#M287319 <P>您好</P><P>请问目前打印机和电脑是通过什么方式连接的？</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 27 Mar 2024 10:08:19 GMT 双鱼座鲨鱼 2024-03-27T10:08:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283376#M287317 <P>我的打印机有时会接收不到打印任务，我选择文档并选择该打印机点击打印后，设备与打印机中的任务列表没有显示文档任务，或显示了任务但不打印，USB连接线与电源线换了新的肯定没有问题，HP SMART&nbsp;也打不开。</P> Wed, 27 Mar 2024 09:04:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283376#M287317 包包子 2024-03-27T09:04:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283379#M287319 <P>您好</P><P>请问目前打印机和电脑是通过什么方式连接的？</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Wed, 27 Mar 2024 10:08:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283379#M287319 双鱼座鲨鱼 2024-03-27T10:08:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283382#M287321 <LI-SPOILER><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711534253726.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104531i7FFA61EA29113BE2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711534253726.png" alt="_0-1711534253726.png" /></span><P>&nbsp;</P></LI-SPOILER> Wed, 27 Mar 2024 10:11:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283382#M287321 包包子 2024-03-27T10:11:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283385#M287323 <P>您好</P><P>请在打印机就绪时，按住打印机面板上的彩色复印键8s，松手。</P><P>然后，将打印出的报告，发图片给我，以便确认问题，谢谢。</P> Wed, 27 Mar 2024 10:23:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283385#M287323 双鱼座鲨鱼 2024-03-27T10:23:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283387#M287324 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711535148479.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104532iCAB2064351911054/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711535148479.jpeg" alt="_0-1711535148479.jpeg" /></span></P><P>&nbsp;</P> Wed, 27 Mar 2024 10:26:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283387#M287324 包包子 2024-03-27T10:26:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283459#M287342 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 28 Mar 2024 02:37:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283459#M287342 双鱼座鲨鱼 2024-03-28T02:37:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283476#M287350 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711600079687.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104555iE5C5FD346B353A76/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711600079687.png" alt="_0-1711600079687.png" /></span></P><P>&nbsp;</P> Thu, 28 Mar 2024 04:28:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283476#M287350 包包子 2024-03-28T04:28:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283483#M287351 <P>您好</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1711603316725.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/104556i7BD33AAEF7875B15/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1711603316725.png" alt="_0-1711603316725.png" /></span></P><P>请点击：添加端口--standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成。</P><P>然后再重新测试打印，谢谢。</P><P>&nbsp;</P> Thu, 28 Mar 2024 05:23:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-jie-shou-bu-dao-da-yin-ming-ling/m-p/1283483#M287351 双鱼座鲨鱼 2024-03-28T05:23:06Z