https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285324#M287943 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1712622301517.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105090i389E47F131E36C46/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1712622301517.png" alt="_1-1712622301517.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1712622320438.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105091iD28C6DDC67B53736/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1712622320438.png" alt="_2-1712622320438.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1712622337193.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105092i1F46692DDA167CC6/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1712622337193.png" alt="_3-1712622337193.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 09 Apr 2024 00:25:55 GMT 水瓶座的瓶子 2024-04-09T00:25:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285247#M287910 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105077i7D33F2695A1158C4/image-size/medium?v=v2&amp;px=400" role="button" title="image.png" alt="image.png" /></span></P><P>1.打印机可以通过HPsmart USB方式连接，无法通过WiFi连接</P><P>2.输入图片中的IP地址打不开</P><P>3.我的电脑已经和打印机连接了同一个WiFi网络</P><P>4.尝试更换WiFi网络，仍然出现图中所示情况</P><P>5.电脑可以通过WiFi连接到其他打印机</P> Mon, 08 Apr 2024 07:26:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285247#M287910 水瓶座的瓶子 2024-04-08T07:26:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285272#M287927 <P>您好</P><P>麻烦拔下打印机连接的usb线，面板上开启wifi。</P><P>等待5分钟后，按打印机面板上的信息键（字母&nbsp; i ）打印信息页。</P><P>然后发图片给我，以便确认问题，谢谢。</P> Mon, 08 Apr 2024 08:49:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285272#M287927 双鱼座鲨鱼 2024-04-08T08:49:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285324#M287943 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1712622301517.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105090i389E47F131E36C46/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1712622301517.png" alt="_1-1712622301517.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1712622320438.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105091iD28C6DDC67B53736/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1712622320438.png" alt="_2-1712622320438.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1712622337193.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105092i1F46692DDA167CC6/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1712622337193.png" alt="_3-1712622337193.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 09 Apr 2024 00:25:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285324#M287943 水瓶座的瓶子 2024-04-09T00:25:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285557#M287998 <P>您好，请问如何解决</P> Wed, 10 Apr 2024 01:14:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285557#M287998 水瓶座的瓶子 2024-04-10T01:14:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285623#M288024 <P>您好</P><P>请在电脑上打开一个浏览器，地址栏中输入 10.198.114.2</P><P>回车</P><P>确认电脑能否访问打印机网页，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712727557459.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105198i1514A5E623BA65E5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712727557459.png" alt="_0-1712727557459.png" /></span></P><P>&nbsp;</P> Wed, 10 Apr 2024 05:39:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285623#M288024 双鱼座鲨鱼 2024-04-10T05:39:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285631#M288027 <P>您好，无法打开</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712729149595.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105201i11523EFC80FE8F89/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712729149595.png" alt="_0-1712729149595.png" /></span></P><P>&nbsp;</P> Wed, 10 Apr 2024 06:06:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285631#M288027 水瓶座的瓶子 2024-04-10T06:06:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285779#M288073 <P>您好</P><P>请参考下图，确认电脑网络信息，发图片给我，以便确认问题，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑ip地址.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105233i73F29EFC8F43CCEE/image-size/large?v=v2&amp;px=999" role="button" title="查询电脑ip地址.jpg" alt="查询电脑ip地址.jpg" /></span></P><P> </P> Thu, 11 Apr 2024 04:42:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285779#M288073 双鱼座鲨鱼 2024-04-11T04:42:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285794#M288078 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712814128966.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105239i3FDBEE38F6F33A1D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712814128966.png" alt="_0-1712814128966.png" /></span></P><P>您好，这是我的电脑网络信息</P> Thu, 11 Apr 2024 05:42:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285794#M288078 水瓶座的瓶子 2024-04-11T05:42:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285804#M288082 <P>您好</P><P>感谢配合。</P><P>目前来看，需要重新配置打印机无线，使用其与电脑处于同一网段后，电脑端重新安装打印机完整版驱动即可。</P><P>&nbsp;</P> Thu, 11 Apr 2024 06:34:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285804#M288082 双鱼座鲨鱼 2024-04-11T06:34:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285812#M288085 <P>您好，如何使打印机与电脑的网段相同？</P> Thu, 11 Apr 2024 07:21:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285812#M288085 水瓶座的瓶子 2024-04-11T07:21:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285837#M288091 <P>您好</P><P>麻烦复位打印机，重新配置打印机无线。</P><P>然后打印信息页，发图片给我。</P><P>同时，电脑端可通过浏览器或hp smart连接打印机测试一下。</P><P>如果问题依旧，可以带您手动指定打印机ip测试，谢谢。</P> Thu, 11 Apr 2024 09:46:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285837#M288091 双鱼座鲨鱼 2024-04-11T09:46:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285889#M288103 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712885443464.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105257i213CD27F0B605329/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712885443464.png" alt="_0-1712885443464.png" /></span>别的都能通过ip地址找到，就这个找不到</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1712885189325.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105259i1B1C297180370020/image-size/medium?v=v2&amp;px=400" role="button" title="1712885189325.jpg" alt="1712885189325.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1712886232542.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105261iB36C5201CC6529AC/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1712886232542.png" alt="_1-1712886232542.png" /></span></P><P>依旧无法打开</P><P>&nbsp;</P> Fri, 12 Apr 2024 01:46:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285889#M288103 水瓶座的瓶子 2024-04-12T01:46:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285894#M288106 <P>您好</P><P>请参考以下信息，手动设置打印机ip。</P><P>注：打印机ip地址前三组一定要与电脑完成相同，最后一组不能与网络中的设备重复。</P><P>子网掩码和网关要与电脑完成一致，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712886992942.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105264i7D881F0A264CBB9C/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712886992942.png" alt="_0-1712886992942.png" /></span></P><P>&nbsp;</P> Fri, 12 Apr 2024 02:05:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285894#M288106 双鱼座鲨鱼 2024-04-12T02:05:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285922#M288115 <P> 已经修改完毕</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d8b7b86a8ae66db2b3f683c4c736293f.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105273i3DB5AD48797A17B1/image-size/medium?v=v2&amp;px=400" role="button" title="d8b7b86a8ae66db2b3f683c4c736293f.jpg" alt="d8b7b86a8ae66db2b3f683c4c736293f.jpg" /></span></P><P>但依然无法链接成功<span class="lia-unicode-emoji" title=":大哭:">😭</span><span class="lia-unicode-emoji" title=":大哭:">😭</span><span class="lia-unicode-emoji" title=":大哭:">😭</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1712890267386.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105275i4EF4F4543A8C74CE/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1712890267386.png" alt="_0-1712890267386.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1712890309707.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105276i055A09A6FBFE965F/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1712890309707.png" alt="_1-1712890309707.png" /></span></P><P>会不会是这个原因</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1712890610890.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105277i1B8C64977C9F1BCE/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1712890610890.png" alt="_2-1712890610890.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 12 Apr 2024 02:59:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1285922#M288115 水瓶座的瓶子 2024-04-12T02:59:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1286196#M288207 <P>您好</P><P>麻烦改成自动获取ip地址，如果打印机ip不变，请重新测试。</P><P>谢谢</P> Mon, 15 Apr 2024 03:04:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/zaihp-smart-gen-ju-yin-dao-lian-jieWiFi-da-yin-shi-bai/m-p/1286196#M288207 双鱼座鲨鱼 2024-04-15T03:04:28Z