https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285993#M288151 <P>我一样的情况 清洁了依然有几根竖线&nbsp;</P> Fri, 12 Apr 2024 08:31:44 GMT BLIE 2024-04-12T08:31:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1099576#M245509 <P>进纸器扫描发现纸张左边有一条竖的黑线，但是通过玻璃扫描台扫描没有黑线，不知道是什么原因？之前没有问题，今天才出现的。请问如何解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="扫描黑线.jpg" style="width: 346px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59700i56C33E09917C189D/image-dimensions/346x488?v=v2" width="346" height="488" role="button" title="扫描黑线.jpg" alt="扫描黑线.jpg" /></span></P> Wed, 30 Jun 2021 09:56:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1099576#M245509 JImmyKing 2021-06-30T09:56:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1099589#M245513 <P>您好</P><P>如下图：</P><P>可以尝试清洁扫描玻璃条后，重新测试扫描效果，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1625047368120.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/59704iFB925659B8728E55/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1625047368120.png" alt="_0-1625047368120.png" /></span></P><P>&nbsp;</P> Wed, 30 Jun 2021 10:03:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1099589#M245513 双鱼座鲨鱼 2021-06-30T10:03:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1193344#M264113 <P>没有用</P> Wed, 19 Oct 2022 05:34:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1193344#M264113 ZGM 2022-10-19T05:34:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1193728#M264156 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/256307">@ZGM</a>&nbsp;</P><P>如果清洁无效，建议维修。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A><BR />给您带来不带，敬请谅解</P> Thu, 20 Oct 2022 02:36:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1193728#M264156 双鱼座鲨鱼 2022-10-20T02:36:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267909#M282618 <P>请问用什么去清洁，用湿巾吗？还是其他纸巾？</P> Tue, 12 Dec 2023 09:14:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267909#M282618 purplehero 2023-12-12T09:14:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267912#M282620 <P>您好</P><P>纸巾就可以，谢谢。</P> Tue, 12 Dec 2023 09:19:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267912#M282620 双鱼座鲨鱼 2023-12-12T09:19:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267915#M282623 <P>沾水清理，还是就干纸巾就行</P> Tue, 12 Dec 2023 09:28:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267915#M282623 purplehero 2023-12-12T09:28:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267918#M282625 <P>您好</P><P>清洁用纸巾清洁试一下，如果问题依旧，可以考虑沾一滴水再清洁测试。</P><P>&nbsp;</P> Tue, 12 Dec 2023 09:40:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1267918#M282625 双鱼座鲨鱼 2023-12-12T09:40:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285993#M288151 <P>我一样的情况 清洁了依然有几根竖线&nbsp;</P> Fri, 12 Apr 2024 08:31:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285993#M288151 BLIE 2024-04-12T08:31:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285995#M288152 <P>您好</P><P>如果清洁扫描玻璃无效，建议联系维修中心具体检测打印机。</P><P>经您带来不便，敬请谅解。</P><P>&nbsp;</P> Fri, 12 Apr 2024 08:38:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285995#M288152 双鱼座鲨鱼 2024-04-12T08:38:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285996#M288153 <P>需要拆开进出口的地方清洗吗 因为玻璃板那里扫描打印都没问题</P> Fri, 12 Apr 2024 08:40:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1285996#M288153 BLIE 2024-04-12T08:40:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286210#M288214 <P>您好</P><P>一定要先确认平台扫描是否正常。</P><P>如果确认平台扫描正常，如上图，清洁扫描平台上的玻璃条后，重新测试扫描效果即可。&nbsp;</P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P><P>注：不需要拆卸</P> Mon, 15 Apr 2024 04:40:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286210#M288214 双鱼座鲨鱼 2024-04-15T04:40:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286235#M288228 <P>感谢，已经解决问题了</P> Mon, 15 Apr 2024 06:09:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286235#M288228 BLIE 2024-04-15T06:09:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286239#M288230 <P>您好</P><P>感谢反馈</P><P>&nbsp;</P> Mon, 15 Apr 2024 06:42:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286239#M288230 双鱼座鲨鱼 2024-04-15T06:42:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286682#M288354 <P>还是同一款打印机 本地打印打印机信息可以 网络连接之后打印文件显示没墨 重新装过驱动还是不行 请问是没墨吗</P> Thu, 18 Apr 2024 04:27:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286682#M288354 BLIE 2024-04-18T04:27:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286684#M288356 <P>您好</P><P>建议将操作过程相关墨盒信息发图片给我。</P><P>或者打印耗材状态页，发图片给我，以便确认问题，谢谢。</P> Thu, 18 Apr 2024 04:49:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286684#M288356 双鱼座鲨鱼 2024-04-18T04:49:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286699#M288369 <P>现在一直在安装网络设备那读条，最后失败，能ping通打印机网络，能否留个联系方式</P> Thu, 18 Apr 2024 06:19:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286699#M288369 BLIE 2024-04-18T06:19:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286701#M288370 <P>您好</P><P>建议先在打印机面板配置打印机无线。</P><P>然后电脑端再安装驱动。</P><P>注：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1713421477487.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/105475iBCDB1294ACB0C66E/image-size/large?v=v2&amp;px=999" role="button" title="_0-1713421477487.png" alt="_0-1713421477487.png" /></span></P><P>&nbsp;</P> Thu, 18 Apr 2024 06:25:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286701#M288370 双鱼座鲨鱼 2024-04-18T06:25:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286702#M288371 <P>打印机配置好了的。其他打印机也能打印，就这一台电脑不行</P> Thu, 18 Apr 2024 06:27:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286702#M288371 BLIE 2024-04-18T06:27:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286722#M288377 <P>您好</P><P>麻烦提供一下电脑端操作过程截图，以便确认问题，谢谢。</P> Thu, 18 Apr 2024 07:25:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M281-jin-zhi-qi-sao-miao-you-hei-xian/m-p/1286722#M288377 双鱼座鲨鱼 2024-04-18T07:25:35Z