https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291572#M289975 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="001.jpg" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106736iC3FF1FA46142E059/image-size/large?v=v2&amp;px=999" role="button" title="001.jpg" alt="001.jpg" /></span></P> Wed, 22 May 2024 02:50:02 GMT 爱在天明时 2024-05-22T02:50:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291268#M289878 <P>设备和打印机里面能控制扫描，但是打印不出测试页。双击打印列表会进入C:\WINDOWS\system32这个文件夹。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716188669534.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106653i8ACE9BDEEF282466/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716188669534.png" alt="_0-1716188669534.png" /></span></P><P>&nbsp;</P> Mon, 20 May 2024 07:04:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291268#M289878 爱在天明时 2024-05-20T07:04:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291274#M289883 <P>您好</P><P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 20 May 2024 07:31:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291274#M289883 双鱼座鲨鱼 2024-05-20T07:31:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291276#M289884 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716190457828.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106654iF2BB6CA06403FA09/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716190457828.png" alt="_0-1716190457828.png" /></span></P><P>&nbsp;</P> Mon, 20 May 2024 07:34:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291276#M289884 爱在天明时 2024-05-20T07:34:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291570#M289974 <P>您好！</P><P>请在打印机设置菜单-报告-网络配置页打印看看，谢谢！</P> Wed, 22 May 2024 02:43:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291570#M289974 鱼柏卡 2024-05-22T02:43:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291572#M289975 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="001.jpg" style="width: 582px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106736iC3FF1FA46142E059/image-size/large?v=v2&amp;px=999" role="button" title="001.jpg" alt="001.jpg" /></span></P> Wed, 22 May 2024 02:50:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291572#M289975 爱在天明时 2024-05-22T02:50:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291796#M290054 <P>您好</P><P>如上图：</P><P>添加端口--standard tcp/ip--输入打印机ip地址（192.168.0.35），下一步，下一步，直到完成。</P><P>然后重新测试打印，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 23 May 2024 06:29:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291796#M290054 双鱼座鲨鱼 2024-05-23T06:29:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291798#M290055 <P>设置了，但是还是不行，打印机没反应</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716446029811.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106806i8DB5850C2EB909EC/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716446029811.png" alt="_0-1716446029811.png" /></span></P><P>&nbsp;</P> Thu, 23 May 2024 06:33:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291798#M290055 爱在天明时 2024-05-23T06:33:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291977#M290111 <P>您好</P><P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P>确认电脑能否访问打印机网页。</P><P>方便的话，可以发图片给我，以便确认问题，谢谢。</P> Fri, 24 May 2024 05:30:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291977#M290111 双鱼座鲨鱼 2024-05-24T05:30:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291982#M290113 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716528813054.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106862i3AF50F59AE8FB0C5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716528813054.png" alt="_0-1716528813054.png" /></span></P><P>&nbsp;</P> Fri, 24 May 2024 05:33:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1291982#M290113 爱在天明时 2024-05-24T05:33:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292348#M290222 <P>您好</P><P>请问网络中的其它电脑打印是否正常？</P><P>同时，请提供电脑的网信息，操作如下 ：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="查询电脑IP地址方法.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106951i38BD372338EAE658/image-size/medium?v=v2&amp;px=400" role="button" title="查询电脑IP地址方法.jpg" alt="查询电脑IP地址方法.jpg" /></span></P><P>操作后发图片给我，以便确认问题，谢谢。</P> Mon, 27 May 2024 09:13:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292348#M290222 双鱼座鲨鱼 2024-05-27T09:13:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292448#M290247 <P>其他电脑可以打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716861030753.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106987i50A07D751FB54601/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716861030753.png" alt="_0-1716861030753.png" /></span></P><P>&nbsp;</P> Tue, 28 May 2024 01:50:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292448#M290247 爱在天明时 2024-05-28T01:50:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292767#M290343 <P>您好</P><P>请在电脑上打开hp smart，请在hp smart中添加打印机并测试打印，谢谢。</P> Wed, 29 May 2024 08:29:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292767#M290343 双鱼座鲨鱼 2024-05-29T08:29:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292775#M290346 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1716971781707.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107100iF5E14A13ECB91C93/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1716971781707.png" alt="_1-1716971781707.png" /></span></P><P>通过hpsmart能打印测试页，但是无法打印文件</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 29 May 2024 08:36:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292775#M290346 爱在天明时 2024-05-29T08:36:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292837#M290368 <P>您好！请点击高级然后拍照留言，谢谢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1717034466687.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107119i64E4A20A8B11785A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1717034466687.png" alt="_0-1717034466687.png" /></span></P><P>&nbsp;</P> Thu, 30 May 2024 02:01:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292837#M290368 鱼柏卡 2024-05-30T02:01:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292840#M290369 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1717034587343.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107120i37E5DA35F78AA51A/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1717034587343.png" alt="_0-1717034587343.png" /></span></P><P>&nbsp;</P> Thu, 30 May 2024 02:03:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292840#M290369 爱在天明时 2024-05-30T02:03:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292911#M290407 <P>您好！请在端口界面点击配置端口，取消SNMP前面对对勾点击应用-常规-打印测试页</P><P>如无效请您右键点击桌面的此电脑--管理--服务和应用程序--服务--print spooler 设置为自动启动 然后重新启动这个服务试试哦</P> Thu, 30 May 2024 07:53:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292911#M290407 鱼柏卡 2024-05-30T07:53:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292914#M290408 <P>点击配置端口出现弹窗</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1717055818606.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107137iF014B96A8C01F6CB/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1717055818606.png" alt="_0-1717055818606.png" /></span></P><P>&nbsp;</P><P>print spooler是启动的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1717055858065.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107138iEE67888377CCA697/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1717055858065.png" alt="_1-1717055858065.png" /></span></P><P>&nbsp;</P> Thu, 30 May 2024 07:57:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292914#M290408 爱在天明时 2024-05-30T07:57:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292917#M290410 <P>用自己配置的端口还是不能打印</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1717056058568.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107139i9322D650D3481393/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1717056058568.png" alt="_0-1717056058568.png" /></span></P> Thu, 30 May 2024 08:01:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292917#M290410 爱在天明时 2024-05-30T08:01:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292946#M290428 <P>您好！</P><P>以上方法都无效，方便的话建议换系统试试</P> Thu, 30 May 2024 09:45:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-neng-sao-miao-dan-shi-bu-neng-da-yin/m-p/1292946#M290428 鱼柏卡 2024-05-30T09:45:53Z