https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292486#M290262 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Tue, 28 May 2024 06:33:18 GMT 双鱼座鲨鱼 2024-05-28T06:33:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292060#M290134 <P>系统里WEB功能不能开启 提示系统内部错误 WiFi正常</P> Fri, 24 May 2024 16:47:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292060#M290134 ep112 2024-05-24T16:47:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292302#M290201 <P>您好</P><P>hp epinrt功能没有关闭。</P><P>请确认打印机固件版本是否为最新版。</P><P>&nbsp;</P> Mon, 27 May 2024 07:00:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292302#M290201 双鱼座鲨鱼 2024-05-27T07:00:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292402#M290238 <P>固件是最新的 系统里的WEB功能都不能开启 打开的时候提示错误 已经排除网络问题</P> Mon, 27 May 2024 22:35:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292402#M290238 ep112 2024-05-27T22:35:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292486#M290262 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Tue, 28 May 2024 06:33:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292486#M290262 双鱼座鲨鱼 2024-05-28T06:33:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292536#M290281 <P>按照你方法试过一样不行 系统检查固件升级都出错 WiFi信道设置13 打印机找不到信号 我的打印机型号是276nw 是不是web服务关闭了 但无理由连检查固件更新都出错吧</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wx_camera_1716884584881.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107014iEE9C928D340575F8/image-size/medium?v=v2&amp;px=400" role="button" title="wx_camera_1716884584881.jpg" alt="wx_camera_1716884584881.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1716884622268.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107015i586C48536BF68220/image-size/medium?v=v2&amp;px=400" role="button" title="1716884622268.jpg" alt="1716884622268.jpg" /></span></P><P> </P> Tue, 28 May 2024 08:25:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292536#M290281 ep112 2024-05-28T08:25:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292664#M290324 <P>您好</P><P>请先确认打印机ip地址。</P><P>然后，在电脑端打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P>再打开web选项，确认打印机web具体状态。</P><P>例如：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1716960209271.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107053i7B5956542B79A3E6/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1716960209271.png" alt="_0-1716960209271.png" /></span></P><P>&nbsp;</P> Wed, 29 May 2024 05:24:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292664#M290324 双鱼座鲨鱼 2024-05-29T05:24:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292670#M290327 <P>现在问题就是web不能打开 一直都是关闭状态 怎样都打开启</P> Wed, 29 May 2024 06:01:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292670#M290327 ep112 2024-05-29T06:01:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292853#M290378 <P>您好！请打印配置报告确认打印机固件是否为20190401，</P><P>如果固件不是最新，也可以通过usb线连接电脑来尝试升级（固件升级有风险，操作过程中请不要发送打印作业和使用打印机，不要重启和关机，也不要断开连接）</P><P>另外请问如何判断网络没问题的</P> Thu, 30 May 2024 02:46:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292853#M290378 鱼柏卡 2024-05-30T02:46:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292854#M290379 <P>估计是20190401最新版本 在官网查过是最新版本了 已经试过几次恢复出厂设置</P> Thu, 30 May 2024 02:49:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292854#M290379 ep112 2024-05-30T02:49:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292856#M290380 <P>首先 打印机连接了家里的WiFi （可以正常上网的WiFi信号）然后手机连接同一个WiFi信号 电脑也是同一个路由器 然后打印机在同一个局域网里 电脑可以无线打印 手机在同一个局域网里也可以无线打印 打印机ip我手动设置（dchp也试过 ）可以使用 问题现在就是打印机的web不能开启 提示网路错误 然后我在官网查找过一下资料 说M276nw停止网络打印功能</P> Thu, 30 May 2024 02:55:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292856#M290380 ep112 2024-05-30T02:55:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292920#M290413 <P>您好!</P><P>建议将打印机无线连接其他无线或者手机热点试试看呢</P> Thu, 30 May 2024 08:03:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1292920#M290413 鱼柏卡 2024-05-30T08:03:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293099#M290464 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1717141921671.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107182i9008E8DF871ED9A0/image-size/medium?v=v2&amp;px=400" role="button" title="1717141921671.jpg" alt="1717141921671.jpg" /></span></P><P> </P> Fri, 31 May 2024 07:52:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293099#M290464 ep112 2024-05-31T07:52:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293104#M290465 <P>已经试过手机热点 换过路由器</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1717142158656.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107183iD70E53738CB7DD21/image-size/medium?v=v2&amp;px=400" role="button" title="1717142158656.jpg" alt="1717142158656.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1717142185651.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107184iEF8469965AFBB2C8/image-size/medium?v=v2&amp;px=400" role="button" title="1717142185651.jpg" alt="1717142185651.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1717142205537.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107185i755D12FBC9B017CE/image-size/medium?v=v2&amp;px=400" role="button" title="1717142205537.jpg" alt="1717142205537.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1717142274833.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107186i6DDF531CD0E362AF/image-size/medium?v=v2&amp;px=400" role="button" title="1717142274833.jpg" alt="1717142274833.jpg" /></span></P><P> 麻烦帮帮忙看看什么情况了</P> Fri, 31 May 2024 07:58:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293104#M290465 ep112 2024-05-31T07:58:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293490#M290548 <P>您好</P><P>如果打印机固件已经最新，且排除网络环境问题，建议联系维修中心具体检测打印机。</P><P>&nbsp;</P> Mon, 03 Jun 2024 09:20:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1293490#M290548 双鱼座鲨鱼 2024-06-03T09:20:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381889#M316986 <P>我的惠普175nw 惠普276nw均不能邮件打印，就算更新固件，官网也找不到固件，后台服务器肯定是关闭了，有没有提供这些老机子的最新固件呢？机器有这个功能，但用不了，惠普内部应该可以提供最新地址吧！</P> Tue, 31 Mar 2026 08:20:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381889#M316986 恒升办公设备经营部 2026-03-31T08:20:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381890#M316987 <P>您好</P> <P>请分别提供两台机器的配置页，发图片给我，以便确认问题，谢谢。</P> Tue, 31 Mar 2026 08:22:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381890#M316987 双鱼座鲨鱼 2026-03-31T08:22:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381905#M316992 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1774945964802.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133080i10F86E63285D80CA/image-size/large?v=v2&amp;px=999" role="button" title="1774945964802.jpg" alt="1774945964802.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260331_162729.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133081i44EAC8B546ECCF9E/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20260331_162729.jpg" alt="IMG_20260331_162729.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260331_162736.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133082i97D9534C4308E844/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20260331_162736.jpg" alt="IMG_20260331_162736.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260331_162804.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133083iE576D95279A095F5/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20260331_162804.jpg" alt="IMG_20260331_162804.jpg" /></span></P> Tue, 31 Mar 2026 09:06:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381905#M316992 恒升办公设备经营部 2026-03-31T09:06:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381908#M316995 <P>您好</P> <P>感谢配合。</P> <P>目前打印机固件是最新版本，请参考以下方法复位打印机：</P> <P>1，机器关机<BR />2， 按住【触摸显示屏的右下角】，同时按电源开关一下，开机<BR />3，持续按住触屏右下角，等待屏幕出现 【Permanent Storage Init】松手，等待机器自检到就绪。</P> <P>然后重新配网，重新测试，谢谢。</P> Tue, 31 Mar 2026 09:25:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M276nw-yun-gong-neng-guan-bi-le-ma/m-p/1381908#M316995 双鱼座鲨鱼 2026-03-31T09:25:26Z