https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294302#M290790 <P>我手机安装了hp smart&nbsp; APP，可以在APP首页添加并看到打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107505i2EBB279F1C309893/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107506iF341B7E3976D74E7/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> 但是选择照片打印的时候还会再次搜索打印机，并且找不到打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107507i1CA9669ED707D09C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107508i586672F35E449FC1/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P>请问如何处理这个问题</P> Sun, 09 Jun 2024 23:48:02 GMT micdel 2024-06-09T23:48:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294302#M290790 <P>我手机安装了hp smart&nbsp; APP，可以在APP首页添加并看到打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107505i2EBB279F1C309893/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-44-46-42_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107506iF341B7E3976D74E7/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-44-57-33_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> 但是选择照片打印的时候还会再次搜索打印机，并且找不到打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107507i1CA9669ED707D09C/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-46-44-03_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107508i586672F35E449FC1/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" alt="Screenshot_2024-06-10-07-47-13-94_5d09c193f5de667b3d41d3175112d0cd.jpg" /></span></P><P> </P><P>请问如何处理这个问题</P> Sun, 09 Jun 2024 23:48:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294302#M290790 micdel 2024-06-09T23:48:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294308#M290791 <P>你这个显示的打印机跟你实际的打印机好像不是同一个，打印机名你自己修改过？</P> <P>还有，手机网络连接需要跟打印机在同一WIFI下。</P> Mon, 10 Jun 2024 02:41:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294308#M290791 WDH 2024-06-10T02:41:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294309#M290792 <P>您好</P><P>可尝试在手机hp smart中隐藏打印机，然后重新添加打印机测试。</P><P>如果问题依旧，请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok&nbsp;</P><P>然后请将打印出的配置页发图片给我，以便确认问题，谢谢。</P> Mon, 10 Jun 2024 02:54:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294309#M290792 双鱼座鲨鱼 2024-06-10T02:54:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294370#M290813 <P>添加打印机的时候改了打印机的名字，打印机和手机是在同一个wifi下的</P> Mon, 10 Jun 2024 08:09:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294370#M290813 micdel 2024-06-10T08:09:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294374#M290814 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="micdel_0-1718007488337.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107516i86AC589E04AEB8D6/image-size/medium?v=v2&amp;px=400" role="button" title="micdel_0-1718007488337.jpeg" alt="micdel_0-1718007488337.jpeg" /></span></P><P>重新添加打印机还是不行，这是配置报告，您看一下</P> Mon, 10 Jun 2024 08:19:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294374#M290814 micdel 2024-06-10T08:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294593#M290881 <P>您好</P><P>感谢配合</P><P>如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1718155461752.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107556iE2002D15E2DB52A5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1718155461752.png" alt="_0-1718155461752.png" /></span></P><P>麻烦改为dhcp后，重新测试，谢谢。</P><P>&nbsp;</P> Wed, 12 Jun 2024 01:24:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1294593#M290881 双鱼座鲨鱼 2024-06-12T01:24:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1295276#M291065 <P>改成DHCP以后还是不能打印<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Sun, 16 Jun 2024 11:30:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1295276#M291065 micdel 2024-06-16T11:30:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1295486#M291141 <P>您好</P><P>麻烦重新打印网络配置页，发图片给我，谢谢。</P> Mon, 17 Jun 2024 09:20:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shou-jiAPP-wu-fa-da-yin/m-p/1295486#M291141 双鱼座鲨鱼 2024-06-17T09:20:44Z