https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295091#M291026 <P>您好</P><P>这种问题可能是软件没有同步所导致。</P><P>建议打印信息页（打印机就绪时，按打印机面板上的字母&nbsp; i ）</P><P>以信息页上的ip地址为准。</P><P>谢谢</P> Fri, 14 Jun 2024 09:41:16 GMT 双鱼座鲨鱼 2024-06-14T09:41:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295089#M291025 <P>我的打印机原通过无线网络与电脑连接，打印机的ip原为192.168.0.102，今日换了新路由器，进行了mac与ip绑定，设置打印机为192.168.0.3，现在打印机ip地址已经改为192.168.0.3，并且打印扫描等无影响。但是在打印机软件主界面，打印机主页点进去，显示的网址还是原来的192.168.0.102</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-14 172556.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107696i964D074AC87BA4B3/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-14 172556.png" alt="屏幕截图 2024-06-14 172556.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-14 172614.png" style="width: 604px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107697i52EA31533971FB9E/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-14 172614.png" alt="屏幕截图 2024-06-14 172614.png" /></span></P><P>&nbsp;</P><P>我尝试查看打印机信息，发现信息已经变为新的192.168.0.3</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-14 172513.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107701iDD4CC0FFE3202CAD/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-14 172513.png" alt="屏幕截图 2024-06-14 172513.png" /></span></P><P>&nbsp;</P><P>于是我尝试使用更改打印机ip选项更新打印机，发现无法成功保存，只能识别到新的ip，无法保存。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-14 172821.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107699iB90826C5DBF8D244/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-14 172821.png" alt="屏幕截图 2024-06-14 172821.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-06-14 172746.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107700iD0199F019ED2A11E/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-06-14 172746.png" alt="屏幕截图 2024-06-14 172746.png" /></span></P><P>&nbsp;</P><P>请帮助解决问题</P> Fri, 14 Jun 2024 09:40:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295089#M291025 WangLiang_001 2024-06-14T09:40:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295091#M291026 <P>您好</P><P>这种问题可能是软件没有同步所导致。</P><P>建议打印信息页（打印机就绪时，按打印机面板上的字母&nbsp; i ）</P><P>以信息页上的ip地址为准。</P><P>谢谢</P> Fri, 14 Jun 2024 09:41:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295091#M291026 双鱼座鲨鱼 2024-06-14T09:41:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295093#M291028 <P>各种信息页和打印机屏幕显示的设置均已经更新，只有软件主页那里打印机主页（ews）和使用设备ip更新hp软件选项里面没有更新为新的地址。这种情况下，我可以等过几天再尝试看看是否完全同步？</P> Fri, 14 Jun 2024 09:50:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295093#M291028 WangLiang_001 2024-06-14T09:50:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295429#M291118 <P>您好</P><P>好的，期待反馈。</P><P>当然，如果软件仍无法同步打印机信息，建议重新安装打印机完整版驱动测试，谢谢。</P> Mon, 17 Jun 2024 07:34:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Tank790xi-lie-geng-xinIP-de-zhi-bu-cheng-gong/m-p/1295429#M291118 双鱼座鲨鱼 2024-06-17T07:34:30Z