https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295578#M291180 <P>您好</P><P>感谢配合</P><P>麻烦将打印机恢复出厂后，重新配置打印机，重新安装打印机驱动测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1718681145857.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107825i4BB470035B90DB81/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1718681145857.png" alt="_0-1718681145857.png" /></span></P><P>&nbsp;</P> Tue, 18 Jun 2024 03:26:27 GMT 双鱼座鲨鱼 2024-06-18T03:26:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295334#M291082 <P>在安装驱动的时候，网络设备安装那一步失败了，办公室其它电脑都能装上正常使用，打印机是连接的网线的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8468c9aa549241b4ce5d799df86e5940.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107769i7D82079F79C9208C/image-size/medium?v=v2&amp;px=400" role="button" title="8468c9aa549241b4ce5d799df86e5940.jpg" alt="8468c9aa549241b4ce5d799df86e5940.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2610e3efa6547acd1a90ef9c4b7fba76.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107770i72143EC36665C6AF/image-size/medium?v=v2&amp;px=400" role="button" title="2610e3efa6547acd1a90ef9c4b7fba76.jpg" alt="2610e3efa6547acd1a90ef9c4b7fba76.jpg" /></span></P> Mon, 17 Jun 2024 02:57:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295334#M291082 黄翔 2024-06-17T02:57:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295340#M291083 <P>您好</P><P>请分别提供能打印的电脑，不能打印的电脑还有打印机的ip地址，子网掩码和网关，以便确认问题，谢谢。</P> Mon, 17 Jun 2024 03:04:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295340#M291083 双鱼座鲨鱼 2024-06-17T03:04:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295433#M291119 <P>这台是连不上的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17186092729459.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107792i170B323EB057BF46/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_17186092729459.png" alt="企业微信截图_17186092729459.png" /></span></P><P>这个是正常连接打印的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17186091494594.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107793i8011AEEEB8AACDA6/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_17186091494594.png" alt="企业微信截图_17186091494594.png" /></span></P><P>打印机的ip</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="企业微信截图_17186093563424.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107794i78D39637B2BE58CF/image-size/large?v=v2&amp;px=999" role="button" title="企业微信截图_17186093563424.png" alt="企业微信截图_17186093563424.png" /></span></P><P> </P> Mon, 17 Jun 2024 07:36:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295433#M291119 黄翔 2024-06-17T07:36:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295578#M291180 <P>您好</P><P>感谢配合</P><P>麻烦将打印机恢复出厂后，重新配置打印机，重新安装打印机驱动测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1718681145857.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107825i4BB470035B90DB81/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1718681145857.png" alt="_0-1718681145857.png" /></span></P><P>&nbsp;</P> Tue, 18 Jun 2024 03:26:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295578#M291180 双鱼座鲨鱼 2024-06-18T03:26:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295579#M291181 <P>要重置吗，但是其它电脑都没问题，这样所有电脑都要重装驱动吗</P> Tue, 18 Jun 2024 03:31:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295579#M291181 黄翔 2024-06-18T03:31:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295831#M291252 <P>您好</P><P>建议复位打印机后，重新配置打印机，重新安装驱动测试。</P><P>如果那台电脑还是无法安装打印机，只能重新检测电脑。</P><P>&nbsp;</P> Wed, 19 Jun 2024 06:44:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wang-luo-an-zhuang-shi-bai/m-p/1295831#M291252 双鱼座鲨鱼 2024-06-19T06:44:03Z