https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gu-zhang/m-p/1295935#M291287 <P>您好</P><P>请先检查打印机内部是否存在卡纸或其它异物。</P><P>然后重新安装耗材，重启打印机测试。</P><P>如果问题依旧，建议找一台电脑，通过usb方式连接打印同并安装打印机驱动。</P><P>安装过程中电脑端会有对应的打印机故障提示信息，方便的话，请截图，发图片给我，谢谢。</P> Thu, 20 Jun 2024 02:16:36 GMT 双鱼座鲨鱼 2024-06-20T02:16:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gu-zhang/m-p/1295931#M291286 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B728A94E-E333-48F8-A3BD-2781412C6F0B.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/107949i9370477E3B576B51/image-size/medium?v=v2&amp;px=400" role="button" title="B728A94E-E333-48F8-A3BD-2781412C6F0B.jpeg" alt="B728A94E-E333-48F8-A3BD-2781412C6F0B.jpeg" /></span></P><P> 打印机突然报警0x61000013故障代码，还有东西要打印 ，麻烦惠普的工程师告知一下需要怎么处理</P> Thu, 20 Jun 2024 02:04:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gu-zhang/m-p/1295931#M291286 只用你们家的东西 2024-06-20T02:04:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gu-zhang/m-p/1295935#M291287 <P>您好</P><P>请先检查打印机内部是否存在卡纸或其它异物。</P><P>然后重新安装耗材，重启打印机测试。</P><P>如果问题依旧，建议找一台电脑，通过usb方式连接打印同并安装打印机驱动。</P><P>安装过程中电脑端会有对应的打印机故障提示信息，方便的话，请截图，发图片给我，谢谢。</P> Thu, 20 Jun 2024 02:16:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-gu-zhang/m-p/1295935#M291287 双鱼座鲨鱼 2024-06-20T02:16:36Z