https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1296590#M291526 <P>您好</P><P>请问不能扫描时，复印，打印功能是否正常？</P><P>是所有电脑都不能扫描吗？</P><P>谢谢</P> Mon, 24 Jun 2024 09:54:51 GMT 双鱼座鲨鱼 2024-06-24T09:54:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1296568#M291511 <P>前提：已经曾经连接过扫描，但经常性断开并且无法重连。<BR />第一天早上安装打印机好，初始化的电脑连上了HP扫描软件。<BR />结果下午则发现局域网别的电脑都无法连上HP扫描软件，用初始化的电脑测试同样如此。但情况是只是HP扫描无法连接，能正常打印，且win自带的扫描软件能扫描（仅限于玻璃板的扫描）,后来把双频合一的wifi分成2.5g和5g后暂时连上，以为解决问题。<BR />第二天发现所有电脑又无法连上，重试无法成功，论坛方法尝试了，重装了几次程序也不行，最后不了了之，过了两天测试又能连上。<BR />这是第三次发现，到底是什么原因？如果是打印机问题，那为什么win自带的扫描软件能用？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zding_0-1719218520523.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108136i8443CC6C589A7DE5/image-size/medium?v=v2&amp;px=400" role="button" title="zding_0-1719218520523.png" alt="zding_0-1719218520523.png" /></span></P><P>&nbsp;</P> Mon, 24 Jun 2024 08:43:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1296568#M291511 zding 2024-06-24T08:43:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1296590#M291526 <P>您好</P><P>请问不能扫描时，复印，打印功能是否正常？</P><P>是所有电脑都不能扫描吗？</P><P>谢谢</P> Mon, 24 Jun 2024 09:54:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1296590#M291526 双鱼座鲨鱼 2024-06-24T09:54:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297002#M291662 <P>这种情况下：<BR />1.是所有电脑都不能用HP的软件扫描<BR />2.复印打印功能都能用。<BR />3.win自带的扫描能使用玻璃面的扫描</P> Thu, 27 Jun 2024 02:02:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297002#M291662 zding 2024-06-27T02:02:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297003#M291663 <P>论坛里面说的那些驱动都试过了<BR />有没可能是打印机休眠问题，但我没发现设置里面有永久关闭休眠功能？</P> Thu, 27 Jun 2024 02:05:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297003#M291663 zding 2024-06-27T02:05:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297202#M291752 <P>您好</P><P>以上问题和打印机休眠应该关系不大。</P><P>麻烦操作如下 ：</P><P>1 打开电脑上的微软商店，下载并安装hp smart ，用新下载的hp smart重新测试</P><P>2 下载并安装通用扫描驱动：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6100-SJ0001_Full_Webpack.exe</A>&nbsp;</P><P>然后用通用扫描驱动重新测试，谢谢。</P><P>&nbsp;</P> Fri, 28 Jun 2024 08:34:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M233sdw-wu-fa-lian-jieHP-de-sao-miao-ruan-jian/m-p/1297202#M291752 双鱼座鲨鱼 2024-06-28T08:34:01Z