https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1297438#M291817 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PeterSong_0-1719749377727.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108349iDC5477245B9B5040/image-size/medium?v=v2&amp;px=400" role="button" title="PeterSong_0-1719749377727.png" alt="PeterSong_0-1719749377727.png" /></span></P><P>在Win 上面，是使用HP Scan，在Mac 没有HP Scan 实用程序，用HP Smart 出现不可用</P><P>&nbsp;</P> Sun, 30 Jun 2024 12:10:57 GMT PeterSong 2024-06-30T12:10:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294254#M290779 <P>Laser MFP 1188w 此款打印机扫描功能如何实现？HP Smart 中提示 扫描功能不可用。 Mac 和Win 11 上如何通过无线实现扫描功能？</P> Sun, 09 Jun 2024 03:42:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294254#M290779 PeterSong 2024-06-09T03:42:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294351#M290806 <P>您好</P><P>建议升级打印机固件后，重新测试。</P><P>&nbsp;</P> Mon, 10 Jun 2024 07:21:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294351#M290806 双鱼座鲨鱼 2024-06-10T07:21:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294465#M290842 <P>如何升级固件？有文档说明吗？</P> Tue, 11 Jun 2024 04:36:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294465#M290842 PeterSong 2024-06-11T04:36:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294678#M290912 <P>您好</P><P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P>登录打印机</P><P>id:admin</P><P>没有密码</P><P>首页点更新固件（下载，解压固件），浏览到固件文件夹，选择*.hd文件即可。</P><P>打印机固件下载链接：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/laserMFP1188/MFP1139_1188_3inOne_V3.82.03.11.zip" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/laserMFP1188/MFP1139_1188_3inOne_V3.82.03.11.zip</A></P><P>&nbsp;</P> Wed, 12 Jun 2024 06:58:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1294678#M290912 双鱼座鲨鱼 2024-06-12T06:58:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295164#M291039 <P>固件已经升级，但依然还是 HP Smart 上 显示扫描不可用</P> Sat, 15 Jun 2024 03:02:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295164#M291039 PeterSong 2024-06-15T03:02:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295167#M291041 <P>是Mac上不行，Windows 已解决</P> Sat, 15 Jun 2024 04:32:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295167#M291041 PeterSong 2024-06-15T04:32:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295450#M291124 <P>您好</P><P>请在mac os系统打开hp smart</P><P>在hp smart中添加打印</P><P>然后，在hp smart中点击：扫描</P><P>以上操作过程中遇到问题，请截图发图片给我，谢谢</P> Mon, 17 Jun 2024 07:52:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1295450#M291124 双鱼座鲨鱼 2024-06-17T07:52:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1297438#M291817 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="PeterSong_0-1719749377727.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108349iDC5477245B9B5040/image-size/medium?v=v2&amp;px=400" role="button" title="PeterSong_0-1719749377727.png" alt="PeterSong_0-1719749377727.png" /></span></P><P>在Win 上面，是使用HP Scan，在Mac 没有HP Scan 实用程序，用HP Smart 出现不可用</P><P>&nbsp;</P> Sun, 30 Jun 2024 12:10:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1297438#M291817 PeterSong 2024-06-30T12:10:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1297637#M291901 <P>您好</P><P>麻烦到电脑的应用商店重新下载hp smart测试。</P><P>谢谢</P> Mon, 01 Jul 2024 09:07:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1297637#M291901 双鱼座鲨鱼 2024-07-01T09:07:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1298787#M292273 <P>Mac App store 没有 HP Smart</P> Mon, 08 Jul 2024 00:17:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1298787#M292273 PeterSong 2024-07-08T00:17:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1298905#M292324 <P>您好</P><P>麻烦重新打开应用商店，重新搜索并下载 hp smart测试。</P><P>谢谢</P> Mon, 08 Jul 2024 09:30:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1298905#M292324 双鱼座鲨鱼 2024-07-08T09:30:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307041#M294569 <P>一直停留在这个界面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-01 at 18.36.27.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111084i6428F744DEB49C67/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2024-09-01 at 18.36.27.png" alt="Screenshot 2024-09-01 at 18.36.27.png" /></span></P><P> </P> Sun, 01 Sep 2024 10:40:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307041#M294569 KWAT 2024-09-01T10:40:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307043#M294570 <P>重启HP smart后显示打印机不可用。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-01 at 18.42.48.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111085i2141B6E0149B2F3A/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2024-09-01 at 18.42.48.png" alt="Screenshot 2024-09-01 at 18.42.48.png" /></span></P><P> </P> Sun, 01 Sep 2024 10:43:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307043#M294570 KWAT 2024-09-01T10:43:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307181#M294619 <P>重新下载了，还是不行</P> Mon, 02 Sep 2024 08:01:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307181#M294619 PeterSong 2024-09-02T08:01:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307209#M294640 <P>您好</P><P>请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok。</P><P>然后拍照网络配置页，发图片给我，以便确认问题，谢谢。</P> Mon, 02 Sep 2024 09:39:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307209#M294640 双鱼座鲨鱼 2024-09-02T09:39:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307220#M294642 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6624.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111118i9A4454E568326D24/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6624.jpg" alt="IMG_6624.jpg" /></span></P><P> </P> Mon, 02 Sep 2024 10:58:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307220#M294642 KWAT 2024-09-02T10:58:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307300#M294665 <P>感谢配合，如果身边有其它的mac os系统，可以换一台电脑重新测试。</P><P>如果问题依旧，请再次打印配置页，发图片给我，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1725333145632.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111141i7770F727864341ED/image-size/large?v=v2&amp;px=999" role="button" title="_0-1725333145632.png" alt="_0-1725333145632.png" /></span></P><P>&nbsp;</P> Tue, 03 Sep 2024 03:26:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307300#M294665 双鱼座鲨鱼 2024-09-03T03:26:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307339#M294677 <P>问题依旧。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6630.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111145i1DEB11D4C92ACC4B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6630.jpg" alt="IMG_6630.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6637.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111144i3C5FCA7E53A9A341/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6637.jpg" alt="IMG_6637.jpg" /></span></P><P>  </P> Tue, 03 Sep 2024 05:34:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307339#M294677 KWAT 2024-09-03T05:34:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307589#M294751 <P>您好</P><P>建议升级打印机固件后，再重新测试扫描，谢谢。</P> Wed, 04 Sep 2024 09:20:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307589#M294751 双鱼座鲨鱼 2024-09-04T09:20:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307598#M294757 <P>您好。我现在用的应该是最新版，app stroe里没有提示更新。还是没法扫描。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KWAT_0-1725443412201.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111217i1DB2F1B407091B17/image-size/medium?v=v2&amp;px=400" role="button" title="KWAT_0-1725443412201.png" alt="KWAT_0-1725443412201.png" /></span> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-04 at 17.49.32.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111218i62C82F2DF91C9B87/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2024-09-04 at 17.49.32.png" alt="Screenshot 2024-09-04 at 17.49.32.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KWAT_1-1725443488614.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111219iDD04C5C8A4B89D75/image-size/medium?v=v2&amp;px=400" role="button" title="KWAT_1-1725443488614.png" alt="KWAT_1-1725443488614.png" /></span></P><P>&nbsp;</P> Wed, 04 Sep 2024 09:51:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-da-yin-ji-sao-miao-wen-ti/m-p/1307598#M294757 KWAT 2024-09-04T09:51:39Z