https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297487#M291828 <P>您好</P><P>请在电脑上打开internet 选项卡--高级。</P><P>取消前项前面的√号后，重新测试即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1719797941255.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108370i648C409FAD544FA8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1719797941255.png" alt="_0-1719797941255.png" /></span></P><P>谢谢</P><P>&nbsp;</P> Mon, 01 Jul 2024 01:39:42 GMT 双鱼座鲨鱼 2024-07-01T01:39:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297478#M291826 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图6.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108368i38238549BC1849D6/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图6.jpg" alt="微信截图6.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20240626114933.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108369i168EB6DD41F84567/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图_20240626114933.jpg" alt="微信截图_20240626114933.jpg" /></span>HPsmart打开蓝色加载圈转完就变成空白，下的是全程序安装包，卸载之后重装也不行，从商店重下再装也不行。原来卸载是因为HPsmart无法连接到扫描仪，现在重装后直接打不开</P> Mon, 01 Jul 2024 00:57:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297478#M291826 逸灵 2024-07-01T00:57:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297487#M291828 <P>您好</P><P>请在电脑上打开internet 选项卡--高级。</P><P>取消前项前面的√号后，重新测试即可。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1719797941255.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108370i648C409FAD544FA8/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1719797941255.png" alt="_0-1719797941255.png" /></span></P><P>谢谢</P><P>&nbsp;</P> Mon, 01 Jul 2024 01:39:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297487#M291828 双鱼座鲨鱼 2024-07-01T01:39:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297587#M291867 <P>除了第一次打开提示无法连接互联网，其他的没啥变化，还是空白</P> Mon, 01 Jul 2024 07:26:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297587#M291867 逸灵 2024-07-01T07:26:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297720#M291927 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="111.jpg" style="width: 630px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108437i5D440CDCC6811710/image-size/large?v=v2&amp;px=999" role="button" title="111.jpg" alt="111.jpg" /></span></P><P>&nbsp;更改后重启生效后，除第一次打开提示无法连接到互联网外，依旧是空白</P> Tue, 02 Jul 2024 01:00:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297720#M291927 逸灵 2024-07-02T01:00:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297891#M291984 <P>您好</P><P>请问之前是单独安装的hp smart还是安装打印机完整版驱动生成的hp smart？</P><P>&nbsp;</P> Tue, 02 Jul 2024 09:35:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297891#M291984 双鱼座鲨鱼 2024-07-02T09:35:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297921#M291999 <P>使用HPEasystart下载的完全驱动，不能使用，再使用Microsoft store下载HP smart，依然不能使用</P> Tue, 02 Jul 2024 11:34:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1297921#M291999 逸灵 2024-07-02T11:34:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298025#M292037 <P>&nbsp;您好！请问您要使用什么功能，打印和hpscan扫描可以用吗？</P> Wed, 03 Jul 2024 04:12:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298025#M292037 鱼柏卡 2024-07-03T04:12:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298045#M292048 <P>打印和HPscan均可以正常使用，只有HPsmart无法使用</P> Wed, 03 Jul 2024 06:42:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298045#M292048 逸灵 2024-07-03T06:42:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298276#M292128 <P>您好</P><P>请下载并安装google 浏览器，然后将google 设置为默认浏览器，然后再重新测试。</P><P>谢谢</P> Thu, 04 Jul 2024 08:50:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-smart-wu-fa-zheng-chang-shi-yong/m-p/1298276#M292128 双鱼座鲨鱼 2024-07-04T08:50:42Z