https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299064#M292393 <P>您好</P><P>请先确认复印功能是否正常。</P><P>同时请在电脑上打开控制面板--设备和打印机--找到打印机图标。&nbsp;</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 09 Jul 2024 07:59:10 GMT 双鱼座鲨鱼 2024-07-09T07:59:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299057#M292388 <P>打印机面板显示“就绪”，电脑打印文件一直显示排队中，打印机面板没有反应，像是没接收到打印信息一样。</P><P>打印机是通过网络连接的。</P><P>不是我打印机驱动的问题，因为一出现这个问题，就是办公室的所有人都是这样无法打印。</P><P>一关机重启就好了，开启一段时间后就有概率出现这个问题。</P> Tue, 09 Jul 2024 07:21:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299057#M292388 鲨鱼shark 2024-07-09T07:21:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299064#M292393 <P>您好</P><P>请先确认复印功能是否正常。</P><P>同时请在电脑上打开控制面板--设备和打印机--找到打印机图标。&nbsp;</P><P>右击它--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Tue, 09 Jul 2024 07:59:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299064#M292393 双鱼座鲨鱼 2024-07-09T07:59:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299226#M292438 <P>复印功能正常</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-09 160658.png" style="width: 468px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108881iB508D6FCA3C28E8F/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-09 160658.png" alt="屏幕截图 2024-07-09 160658.png" /></span></P> Wed, 10 Jul 2024 02:25:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299226#M292438 鲨鱼shark 2024-07-10T02:25:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299228#M292439 <P>您好</P><P>感谢配合</P><P>请下载并安装以下驱动，端口不变</P><P><A href="https://ftp.hp.com/pub/softlib/software13/COL39348/lj-95981-14/upd-pcl6-x64-6.4.1.22169.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/COL39348/lj-95981-14/upd-pcl6-x64-6.4.1.22169.exe</A>&nbsp;</P><P>然后使用以上驱动，重新测试打印，谢谢</P> Wed, 10 Jul 2024 02:35:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-yi-zhi-pai-dui-zhong/m-p/1299228#M292439 双鱼座鲨鱼 2024-07-10T02:35:00Z