https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303803#M293789 <P>不能打印和复印</P><P>&nbsp;</P><P>除了升级固件还有什么方法可以解决问题吗？</P> Fri, 09 Aug 2024 12:11:21 GMT de230123 2024-08-09T12:11:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303536#M293714 <P>deskjet4825门关闭情况下显示门未关闭</P><P>关机后重开不解决问题</P><P>打开墨仓，拆装墨盒后不解决问题</P><P>没有卡纸问题</P><P>电源灯闪烁</P><P>没有电脑问题</P><P>&nbsp;</P><P>刚过保修期</P> Wed, 07 Aug 2024 12:28:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303536#M293714 de230123 2024-08-07T12:28:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303585#M293723 <P>您好！</P><P>请问可以正常打印复印和扫描吗？</P><P>如果不正常建议升级最新固件试试，您提到打印机已经过了保修期，由于固件升级有风险，如操作中出现问题可能伤害打印机主板，所以更建议联系当地惠普授权维修中心帮您，谢谢！</P> Thu, 08 Aug 2024 02:18:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303585#M293723 鱼柏卡 2024-08-08T02:18:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303803#M293789 <P>不能打印和复印</P><P>&nbsp;</P><P>除了升级固件还有什么方法可以解决问题吗？</P> Fri, 09 Aug 2024 12:11:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303803#M293789 de230123 2024-08-09T12:11:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303805#M293790 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="de230123_0-1723206152603.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110209i5575A3275060D41F/image-size/medium?v=v2&amp;px=400" role="button" title="de230123_0-1723206152603.png" alt="de230123_0-1723206152603.png" /></span>无法升级固件</P> Fri, 09 Aug 2024 12:22:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303805#M293790 de230123 2024-08-09T12:22:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303955#M293819 <P>您好，</P><P>如果打印机的网络正常，可以尝试用打印机的IP地址进入打印机管理页面尝试升级，</P><P>如果依然无法升级成功或者升级后依然无法解决问题，建议联系维修中心处理~<SPAN>&nbsp;</SPAN></P><P>这是维修中心查询链接：</P><P><SPAN><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A></SPAN></P><P>给您带来不带，敬请谅解</P> Mon, 12 Aug 2024 02:33:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1303955#M293819 荟智泉 2024-08-12T02:33:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1317354#M298022 <P>需要拆机，前几天遇到，今天拆机，有一个部件掉了，反正就是传感器认为没关闭。</P> Fri, 08 Nov 2024 08:39:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1317354#M298022 无奈晚来yu 2024-11-08T08:39:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1317355#M298023 <P>您好</P><P>目前可以确认打印机已经存在硬件问题。</P><P>个人用户建议不要自行拆机，以免对打印机造成更大的损坏。</P><P>请及时联系当地维修中心检测打印机，谢谢。</P> Fri, 08 Nov 2024 09:14:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/deskjet4825men-guan-bi-qing-kuang-xia-xian-shi-men-wei-guan-bi/m-p/1317355#M298023 双鱼座鲨鱼 2024-11-08T09:14:20Z