https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305413#M294166 <P>您好</P><P>麻烦测试一下复印功能是否正常，谢谢。</P><P>&nbsp;</P> Wed, 21 Aug 2024 03:02:26 GMT 双鱼座鲨鱼 2024-08-21T03:02:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305391#M294157 <P>打印机卡纸去除卡纸后报打印功能已禁用 0xc6fd0602</P> Wed, 21 Aug 2024 02:10:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305391#M294157 Aaaaaa12138 2024-08-21T02:10:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305392#M294158 <P>您好</P><P>如果确认卡纸已完整取出，重启打印机无效。</P><P>请尝试复位打印机后，重新测试。</P><P>复位方法：</P><P>主页--返回--主页--返回 进去开启关闭菜单 找到恢复工厂设置，开启 然后设置，打印机维护，找到复位，选择回复工厂设置--ok</P><P>谢谢。</P> Wed, 21 Aug 2024 02:15:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305392#M294158 双鱼座鲨鱼 2024-08-21T02:15:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305395#M294159 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20240821_103504_edit_85463599264562.jpg" style="width: 3719px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110666i7895E56BD6CE8305/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20240821_103504_edit_85463599264562.jpg" alt="IMG_20240821_103504_edit_85463599264562.jpg" /></span></P><P> 您好请问？，是这个重置为出厂默认值吗，重置完了报错还在</P> Wed, 21 Aug 2024 02:38:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305395#M294159 Aaaaaa12138 2024-08-21T02:38:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305399#M294161 <P>您好</P><P>请问您是打印机的直接使用者吗？</P><P>请确认打印机是因为卡了一张纸后出现以上问题的吗？</P><P>目前来看，打印机目前出现的问题可能和卡纸关系不大。</P><P>&nbsp;</P> Wed, 21 Aug 2024 02:47:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305399#M294161 双鱼座鲨鱼 2024-08-21T02:47:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305407#M294165 <P>一直是我在用，卡纸后用工具取出后就报错了</P> Wed, 21 Aug 2024 02:56:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305407#M294165 Aaaaaa12138 2024-08-21T02:56:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305413#M294166 <P>您好</P><P>麻烦测试一下复印功能是否正常，谢谢。</P><P>&nbsp;</P> Wed, 21 Aug 2024 03:02:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305413#M294166 双鱼座鲨鱼 2024-08-21T03:02:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305446#M294171 <P>可以扫描不能打印，复印不行</P> Wed, 21 Aug 2024 04:02:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305446#M294171 Aaaaaa12138 2024-08-21T04:02:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305631#M294226 <P>您好</P><P>请尝试</P><P>连续按4次返回（或主页返回主页返回），进入support menu--按一下最上面的support menu--enable/disable menu</P><P>找到打印--开启。</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Thu, 22 Aug 2024 02:49:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-pageWide-pro-MFP-477dn-bao-da-yin-gong-neng-yi-jin-yong-0xc6fd0602/m-p/1305631#M294226 双鱼座鲨鱼 2024-08-22T02:49:37Z