https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305911#M294308 <P>MFP M28fdw和Tank 798，两个打印机。</P> Sat, 24 Aug 2024 03:30:49 GMT sjzym66 2024-08-24T03:30:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305852#M294296 <P>&nbsp;</P><P>之前一直使用着这个程序，两个打印机使用都没有问题，今天突然提示发生错误，按照网上提示的在“应用”<SPAN>找到HP Smart，点击高级选项</SPAN><SPAN>找到“重置”项，点击“修复“后无效果；按照其它帖子里打开电脑的internet属性选项，取消前项前面的√号后，重新测试也是不行。</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sjzym66_0-1724402825378.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110794i650264B7C6FE0101/image-size/medium?v=v2&amp;px=400" role="button" title="sjzym66_0-1724402825378.png" alt="sjzym66_0-1724402825378.png" /></span></P><P>&nbsp;</P> Fri, 23 Aug 2024 08:54:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305852#M294296 sjzym66 2024-08-23T08:54:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305858#M294299 <P>您好</P><P>请问您的打印机是什么型号的？</P><P>谢谢</P> Fri, 23 Aug 2024 09:27:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305858#M294299 双鱼座鲨鱼 2024-08-23T09:27:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305866#M294303 <P>可能过些时间就可以了，我今天手机端也无缘无故碰到这样的问题，等了几个小时它自己好了。</P> Fri, 23 Aug 2024 11:09:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305866#M294303 WDH 2024-08-23T11:09:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305911#M294308 <P>MFP M28fdw和Tank 798，两个打印机。</P> Sat, 24 Aug 2024 03:30:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1305911#M294308 sjzym66 2024-08-24T03:30:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1306235#M294356 <P>您好</P><P>可以试试手机端hp smart是否正常。</P><P>有条件也可以试试其它电脑上的hp smart是否正常。</P><P>谢谢</P> Mon, 26 Aug 2024 06:09:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1306235#M294356 双鱼座鲨鱼 2024-08-26T06:09:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1309850#M295439 <P>7730 打印机的客户端打不开，扫描器的客户端也不见了</P> Thu, 19 Sep 2024 07:50:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1309850#M295439 KaysenP 2024-09-19T07:50:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1310020#M295481 <P>您好</P><P>请在打印机面板--网络选项中确认打印机ip地址。</P><P>然后在电脑上打开一个浏览器， 地址栏中输入打印机ip地址，回车。</P><P>请确认电脑端能否访问打印机网页，谢谢。</P> Fri, 20 Sep 2024 07:45:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1310020#M295481 双鱼座鲨鱼 2024-09-20T07:45:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1311032#M295840 <P>1、打开电脑IE浏览器，在浏览器右上方点击“设置”齿轮图标，点击“internet选项”</P><P>2、打开internet选项界面后，在下拉列表中，找到“使用TLS1.2”，打勾后，点击确定即可</P><P>3、之后再重新打开hp smart，可以看到出现了欢迎的界面，说明可以了。</P> Fri, 27 Sep 2024 07:57:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1311032#M295840 胆刁民 2024-09-27T07:57:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1311237#M295904 <P>感谢反馈</P> Sun, 29 Sep 2024 07:49:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1311237#M295904 双鱼座鲨鱼 2024-09-29T07:49:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1320987#M299266 <P>HP Smart Tank 678</P> Wed, 04 Dec 2024 03:20:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1320987#M299266 cindyyfy 2024-12-04T03:20:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1320988#M299267 <P>HP Smart Tank 678电脑和手机都不行，而且打印机上显示E3，支架上没有异物，也能滑动</P> Wed, 04 Dec 2024 03:22:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1320988#M299267 cindyyfy 2024-12-04T03:22:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1321142#M299330 <P>您好</P><P><SPAN>E3代码主要和卡纸或打印头移动不畅有关。</SPAN></P><P><SPAN>请先检查打印机内部是否存在卡纸或异物。</SPAN></P><P><SPAN>同时，需要检查打印机的光栅，皮带，导轨是否异常。</SPAN></P><P><SPAN>排除以上问题，建议联系维修中心具体检测打印机。</SPAN></P><P><SPAN>给您带来不便，敬请谅解。</SPAN></P> Thu, 05 Dec 2024 05:44:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1321142#M299330 双鱼座鲨鱼 2024-12-05T05:44:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331744#M302677 <P>我这个选项是打勾了的，HP Smart依旧和楼主一样，不能使用。</P> Wed, 26 Feb 2025 01:59:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331744#M302677 天羽d52 2025-02-26T01:59:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331751#M302684 <P>您好，请问是手机端还是电脑端，打印机型号是多少呢？</P> Wed, 26 Feb 2025 03:03:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331751#M302684 荟智怡 2025-02-26T03:03:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331754#M302686 <P>PC端，型号是4729</P> Wed, 26 Feb 2025 03:23:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331754#M302686 胆刁民 2025-02-26T03:23:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331755#M302687 <P>电脑端，打印机是LaserJet Pro MFP M132fw.</P> Wed, 26 Feb 2025 03:51:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331755#M302687 天羽d52 2025-02-26T03:51:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331758#M302690 <P>不对，打印机型号是HP DeskJet Ink Advantage Ultra 4729</P> Wed, 26 Feb 2025 04:20:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331758#M302690 胆刁民 2025-02-26T04:20:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331763#M302694 <P>您好，可以尝试下手机端是否正常，同时电脑打开浏览器输入打印机的IP地址，看下是否可以访问，验证一下和打印机的通信~</P> Wed, 26 Feb 2025 04:30:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1331763#M302694 荟智怡 2025-02-26T04:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1335361#M303802 <P>同问</P> Tue, 18 Mar 2025 08:26:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1335361#M303802 东子12138 2025-03-18T08:26:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1335364#M303804 <P>您好</P> <P>请在电脑上打开internet属性选项，取消前项前面的√号后，重新测试即可。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1742286773752.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118938iB20A71285A78C54D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1742286773752.png" alt="_0-1742286773752.png" /></span></P> <P>谢谢</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 18 Mar 2025 08:33:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wo-men-mu-qian-wu-fa-jia-zai-hui-pusmart-ru-you-bu-bian-zhi-chu-jing-qing-liang-jie/m-p/1335364#M303804 双鱼座鲨鱼 2025-03-18T08:33:41Z