https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309822#M295423 <P>您好</P><P>请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P><P>然后将打印出的配置页发图片给我，以便确认问题，谢谢。</P> Thu, 19 Sep 2024 05:40:06 GMT 双鱼座鲨鱼 2024-09-19T05:40:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309601#M295324 1，打印机通过无线连接至路由器，固定 ip 和 dhcp 都试过， 手机与打印机在一个网络里 2，打印机面板中网络信号为优秀。 3，安装 smart hp 和不安装都找不到打印机。 4，重置网络重新加入 wifi 后能正常几分钟，待打印机休眠后又无法找到打印机。 5，通过 ip 能访问打印机， win11电脑可以打印。 打印机基本属于废物状态，急求解决。 Tue, 17 Sep 2024 23:49:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309601#M295324 zhangsx83 2024-09-17T23:49:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309605#M295327 <P>您好</P><P>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</P><P>具体要求如下：</P><P><SPAN>1 </SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</P><P><SPAN>2 </SPAN>打印机连接到<SPAN>2.4g </SPAN>网络，使用英文或英文<SPAN>+</SPAN>数字（不支持中文）</P><P><SPAN>3 </SPAN>带宽调整为<SPAN>20M</SPAN></P><P><SPAN>4 </SPAN>使用信道<SPAN>13</SPAN></P><P><SPAN>5</SPAN>关闭<SPAN>wmm</SPAN>（如果找不到可忽略）</P><P>谢谢</P> Wed, 18 Sep 2024 00:44:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309605#M295327 双鱼座鲨鱼 2024-09-18T00:44:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309775#M295405 已按上述设置了， 还是不行。 现在连打印机网址都访问题不了了，但打印机面板和路由器都显示在线。 Wed, 18 Sep 2024 15:50:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309775#M295405 zhangsx83 2024-09-18T15:50:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309822#M295423 <P>您好</P><P>请在打印机就绪时，按打印机控制面板上的 （菜单）...按钮，选择Network &gt; Network 配置，网络配置报告，ok</P><P>然后将打印出的配置页发图片给我，以便确认问题，谢谢。</P> Thu, 19 Sep 2024 05:40:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309822#M295423 双鱼座鲨鱼 2024-09-19T05:40:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309904#M295454 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG20240919062942.jpg" style="width: 553px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111829i1CCFFF16148CA8A5/image-size/large?v=v2&amp;px=999" role="button" title="IMG20240919062942.jpg" alt="IMG20240919062942.jpg" /></span></P> Thu, 19 Sep 2024 11:32:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1309904#M295454 zhangsx83 2024-09-19T11:32:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1310035#M295489 <P>您好</P><P>如下图，建议ip地址改为自动获取(dhcp)后，再重新测试，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1726820739752.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/111857i580B4877F136E0C9/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1726820739752.png" alt="_0-1726820739752.png" /></span></P><P>&nbsp;</P> Fri, 20 Sep 2024 08:26:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/1188w-shou-ji-zhao-bu-dao-da-yin-ji/m-p/1310035#M295489 双鱼座鲨鱼 2024-09-20T08:26:47Z